Bissell BigGreen Commercial BG10 User Manual Download Page 9

T

roubleshooting

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9

Reduce Spray or No Spray

Possible causes 

Remedies

1.  Water tank may be empty 

1.  Fill clean tank with hot tap water

2.  Tank may not be seated completely 

2.  Turn power OFF (

0

). Remove and reseat tank.

3.  Pump may have lost prime. 

3.  Turn power OFF (0) and then back ON (I). Wait one minute,  

  

  then depress trigger

4.  Debris filter on base is clogged 

4.  Use hand to remove debris

DirtLifter

®

 PowerBrush does not turn

Possible causes 

Remedies

1.  The belt is off or broken 

1.  Turn power OFF ( O ) and unplug unit from outlet. Follow  

  

  instructions on page 14

2.  The unit is in the upright position 

2.  Brushes only rotate when unit is reclined using the  

  

 

detent pedal

3.  Circuit breaker on machine may have tripped 

3.  Turn the machine OFF ( O ) and unplug from outlet. Check  

  

  to see if foreign object is caught in brush roll. Remove  

  

  object. Plug machine in to reset circuit breaker

Cleaner not picking up solution

Possible causes 

Remedies

1.  Tanks may not be seated properly 

1.  Pick up both the clean and dirty water tanks and reseat  

  

  them so they fit snuggly on the unit 

2.  Clean water tank is empty 

2.  Check fluid levels in clean water tank and refill if necessary 

3.  Dirty water tank has picked up the maximum amount 

3.  Empty dirty water tank. Refill clean water tank with water  

of dirty water the red float door has closed  

  and formula. Place both tanks back onto unit 

4.  Red float “door” in the tank may have closed as a result of 

4.  Turn the machine OFF(

0

), allowing red float door to release  

bumping an object or moving machine back and forth too quickly    into the open position,. Turn the unit back ON (

I

) to  

  

  continue cleaning. Be sure your forward and backward  

  

  strokes are completed at a slower pace

5.  Front nozzle of machine is clogged 

5.  Use fingers to remove any debris from this area

6.  Upper body filter is clogged 

6.  Use fingers to remove any debris from this area

Other maintenance or service not included in the manual should be  

performed by an authorized service representative.

Thank you for selecting a BISSELL product.

Please do not return this product to the store.

             

For any questions or concerns, BISSELL is happy to be of 

service. Contact us directly at 1-855-544-7336.

WARNING:

  

to reduce the risk of fire, electric 

shock, or injury,turn power  

off and disconnect plug from 

electrical outlet before performing 

maintenance or troubleshooting.

Summary of Contents for BigGreen Commercial BG10

Page 1: ...R S GUIDE 10N2 SERIES Safety Instructions Product View Assembly Operations Maintenance and Care Troubleshooting Customer Service Replacement Parts 3 4 4 5 6 6 8 9 12 10 Accessories Warranty 10 11 BigG...

Page 2: ...ning system Your BISSELL Commercial Deep Cleaner BG10 is well made and we back it with a limited one year warranty We also stand behind it with a knowledgeable dedicated Customer Service department so...

Page 3: ...bed in this user s guide Do not unplug by pulling on the cord Use only manufacturer s recommended attachments Always install float before any wet pick up operation Use only cleaning products formulate...

Page 4: ...and protect whenever it fits your schedule Always use genuine BISSELL deep cleaning formu las Non BISSELL cleaning solutions may harm the machine and will void the warranty BISSELL BigGreenComplete Fo...

Page 5: ...and for the safety of your machine C Screw cap back onto clean water tank and place tank onto base of the machine 3 Replace dirty water tank securely on top of the clean water tank and push handle ba...

Page 6: ...and lifting the top off Pour dirty water into the sink Note You may notice hair and debris deposits on the carpet or in the tank that were loosened by the cleaning action especially with newer carpet...

Page 7: ...cord side up 4 Looking at the bottom of unit find the back center of the brush carriage where the carriage latch is located It is between the brush assembly and the front wheels 5 Pull brush carriage...

Page 8: ...towards you The carriage should swing out to access brush end cover 6 Remove three screws from endcap Pull endcap off to release brush roll 7 With cover removed the brush comes out easily by tilting...

Page 9: ...t snuggly on the unit 2 Clean water tank is empty 2 Check fluid levels in clean water tank and refill if necessary 3 Dirty water tank has picked up the maximum amount 3 Empty dirty water tank Refill c...

Page 10: ...SELL BigGreen Complete Formula 1 2 3 4 5 6 For a complete list of replacement parts and cleaning formulas for your BISSELL Commercial deep cleaner please visit www bissellcommercial com or contact BIS...

Page 11: ...uct should require service Contact BISSELL Customer Service to locate a BISSELL Authorized Service Center in your area If you need information about repairs or replacement parts or if you have questio...

Page 12: ...Ventures LLC PO Box 3606 Grand Rapids MI 49501 ATTN Customer Service Or visit the BISSELL website www bissellcommercial com When contacting BISSELL have model number of cleaner available Please recor...

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