Vacuum cleaner won't run.
Possible Causes
Remedies
Power cord not firmly plugged in
Check electrical plug
Blown household fuse or breaker
Check/replace fuse - Reset breaker
Thermal protector activated
Allow cleaner to cool for 30 minutes, see pg. 13
No Power at Rotating Floor Brush.
Possible Causes
Remedies
Canister is not securely seated
Remove Canister and replace, making sure that
it “clicks” into place
Brush Switch turned to “Off”
Make sure Brush Switch is in “On” position
Vacuum cleaner or Tools won't pick up dirt.
Possible Causes
Remedies
Incorrect Height Adjustment
Adjust Powerfoot to correct height setting
Hose not attached to suction opening
Grasp Hose Grip and firmly push onto the base
Crack or hole in Hose
Check Hose and replace if needed
Drive Belt broken, worn or off motor pulley
Reposition or replace Drive Belt, see pg. 11-12
Rotating Floor Brush bristles worn
Replace brush
Rotating Floor Brush jammed
Remove brush and clean debris from brush ends
Clog in vacuum
Follow instructions on pg. 13 for clearing clogs
Dirt Container full
Empty Dirt Container
Dirt Container or Upper Tank not installed properly
Position correctly and lock in place
Filters are dirty
Check and clean Upper Tank, Pre-Motor and
Post-Motor Filters
Vacuum cleaner is difficult to push.
Possible Causes
Remedies
Incorrect Height Adjustment
Adjust Powerfoot to correct height setting
Visible dirt escaping from cleaner.
Possible Causes
Remedies
Dirt Container full
Empty Dirt Container
Filters missing or installed incorrectly
Check Upper Tank, Pre-Motor and Post-Motor
Filters for correct installation
Dirt Container installed incorrectly
Pull out and re-insert Dirt Container correctly
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WARNING:
To reduce the risk of injury
from moving parts and/ or
electrical shock, turn Power
Switch OFF and disconnect
polarized plug from electrical
outlet before performing
troubleshooting checks.
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If suggested solutions do not correct the problem, call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. — 10 p.m. ET
Saturday
9 a.m. — 8 p.m. ET
or visit the BISSELL website -
www.bissell.com
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Troubleshooting
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