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6.4
Returning your Ex Chek to
Biosystems for service or repair
Please contact the Biosystems Service
Department at (860) 344-1079 to obtain a
“Return Authorization” number prior to
shipment. A Biosystems Service
representative will record all relevant
information or special instructions at that
time.
To ensure safe transport please use the
original Ex Chek packing materials, or other
packing materials which similarly protect the
instrument and accessories.
Note: The return authorization number
must be clearly marked on the outside of
the box.
Prominently showing the return authorization
number on the outside of the box ensures
that it is immediately identified and logged
into our system at the time it is received.
Proper tracking helps avoid unnecessary
delays in completion of service procedures.
Please contact the Biosystems Service
Department at (860) 344-1079 if you
require any additional information.
Thank you for choosing the Ex Chek, and
thank you for choosing Biosystems.
