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Veri-Series Setup Guide 

 

© Copyright 2005 Bioscrypt Inc.  All rights reserved.  Document #430-00111-18

 

3 

Introduction 

 

The Veri-Series Setup Guide provides you with general information on 
installing your fingerprint reader and using the reader and associated software.  
This document is not a substitute for the more comprehensive documentation 
provided with your reader and available on the CD-ROM or installed on your 
computer with the VeriAdmin software.  Please refer to the Veri-Series 
Installation Guide and the Veri-Series Operations Manual for additional 
information.  If there are any questions about information in this guide or in the 
more comprehensive documentation please contact Bioscrypt Technical 
Support using the contact information located in the Warranty and Returns 
section of this document. 
 
Please see the Release Announcement document on the CD-ROM for the latest 
updates to this and other documentation. 

Summary of Contents for V-Prox

Page 1: ... instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Class B Digital Device or Peripheral User s Notice for all V Station models only This equipment has been tested and found to comply with the lim...

Page 2: ...found regarding the CE R TTE directive online at the European Union web site http www europa eu int comm enterprise rtte index htm The V Prox and V Smart are compliant with this directive if and only if the user installs the Bioscrypt specified R TTE Installation Kit Bioscrypt part number 832 00103 00 This filter kit should be included with any V Prox or V Smart product if it was shipped to a coun...

Page 3: ...r modifications not expressly approved by Bioscrypt Inc could void the user s authority to operate the equipment V Prox A H Information for Users The V Prox A H includes a HID contact less proximity reader This device has the following characteristics Transmit Frequency 125 KHz Excite Frequency 125 KHz V Smart A Information for Users The V Smart A includes a contact less smart card reader GemEasyL...

Page 4: ...following characteristics Operating Frequency Range 13 553 13 567 MHz RF Power Rating 0 0 Watts RF Output Impedance 50 Ohms V Station A P Information for Users The V Station A P includes a HID contact less proximity reader This device has the following characteristics Transmit Frequency 125 KHz Excite Frequency 125 KHz Warning to Users Within the European Community use of the 125 kHz band is not h...

Page 5: ... that the V Prox V Smart MIFARE and V Smart iCLASS are in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Restrictions of Use Bioscrypt has notified the following EU countries and gained approval to sell the Prox V Smart MIFARE and V Smart iCLASS products Belgium France Germany Nederland Spain There are no restrictions of use for any of these product...

Page 6: ...nada The above product has been tested by UltraTech Engineering Labs Inc and found to comply with European Telecommunications Standards Institute ETSI EN 300 330 1 V1 3 1 2001 06 EN 300 330 2 V1 1 1 2001 06 Radio Equipment and Systems Short Range Devices SRD Technical Characteristics and Test Methods for Radio Equipment in the Frequency Range 9 kHz to 25 MHz and Inductive Loop Systems in the Frequ...

Page 7: ... manufacture 2003 Country Of Manufacture Canada The above product has been tested by UltraTech Engineering Labs Inc and found to comply with European Telecommunications Standards Institute ETSI EN 301 489 1 V1 4 1 2002 04 EN 301 489 3 V1 4 1 2002 08 Electromagnetic Compatibility and Spectrum Matters ERM Electromagnetic Compatibility EMC Standard for Radio Equipment and Services Parts 1 and 3 Test ...

Page 8: ...ransmitter Operating Frequency Range 125 kHz Emission Designation 5K7N0N Duty Cycle 18 8 Year of manufacture 2003 Country Of Manufacture Canada The above product has been tested by UltraTech Engineering Labs Inc and found to comply with EN 60215 1996 A1 1996 Safety Requirements for Radio Transmitting Equipment Test Laboratories UltraTech EMC Labs Inc 3000 Bristol Circle Oakville Ontario Canada L6H...

Page 9: ...ture Canada The above product has been tested by UltraTech Engineering Labs Inc and found to comply with European Telecommunications Standards Institute ETSI EN 300 330 1 V1 3 1 2001 06 EN 300 330 2 V1 1 1 2001 06 Radio Equipment and Systems Short Range Devices SRD Technical Characteristics and Test Methods for Radio Equipment in the Frequency Range 9 kHz to 25 MHz and Inductive Loop Systems in th...

Page 10: ...0 Year of manufacture 2003 Country Of Manufacture Canada The above product has been tested by UltraTech Engineering Labs Inc and found to comply with European Telecommunications Standards Institute ETSI EN 301 489 1 V1 4 1 2002 04 EN 301 489 3 V1 4 1 2002 08 Electromagnetic Compatibility and Spectrum Matters ERM Electromagnetic Compatibility EMC Standard for Radio Equipment and Services Parts 1 an...

Page 11: ...r Receiver Operating Frequency Range 13 553 13 567 MHz Emission Designation 3K0D1D Duty Cycle 100 Year of manufacture 2003 Country Of Manufacture Canada The above product has been tested by UltraTech Engineering Labs Inc and found to comply with EN 60215 1996 A1 1996 Safety Requirements for Radio Transmitting Equipment Test Laboratories UltraTech EMC Labs Inc 3000 Bristol Circle Oakville Ontario C...

Page 12: ...cture Canada The above product has been tested by UltraTech Engineering Labs Inc and found to comply with European Telecommunications Standards Institute ETSI EN 300 330 1 V1 3 1 2001 06 EN 300 330 2 V1 1 1 2001 06 Radio Equipment and Systems Short Range Devices SRD Technical Characteristics and Test Methods for Radio Equipment in the Frequency Range 9 kHz to 25 MHz and Inductive Loop Systems in t...

Page 13: ...0 Year of manufacture 2003 Country Of Manufacture Canada The above product has been tested by UltraTech Engineering Labs Inc and found to comply with European Telecommunications Standards Institute ETSI EN 301 489 1 V1 4 1 2002 04 EN 301 489 3 V1 4 1 2002 08 Electromagnetic Compatibility and Spectrum Matters ERM Electromagnetic Compatibility EMC Standard for Radio Equipment and Services Parts 1 an...

Page 14: ...er Receiver Operating Frequency Range 13 553 13 567 MHz Emission Designation 3K0D1D Duty Cycle 100 Year of manufacture 2003 Country Of Manufacture Canada The above product has been tested by UltraTech Engineering Labs Inc and found to comply with EN 60215 1996 A1 1996 Safety Requirements for Radio Transmitting Equipment Test Laboratories UltraTech EMC Labs Inc 3000 Bristol Circle Oakville Ontario ...

Page 15: ...ture Canada The above product has been tested by UltraTech Engineering Labs Inc and found to comply with European Telecommunications Standards Institute ETSI EN 300 330 1 V1 3 1 2001 06 EN 300 330 2 V1 1 1 2001 06 Radio Equipment and Systems Short Range Devices SRD Technical Characteristics and Test Methods for Radio Equipment in the Frequency Range 9 kHz to 25 MHz and Inductive Loop Systems in th...

Page 16: ... Year of manufacture 2003 Country Of Manufacture Canada The above product has been tested by UltraTech Engineering Labs Inc and found to comply with European Telecommunications Standards Institute ETSI EN 301 489 1 V1 4 1 2002 04 EN 301 489 3 V1 4 1 2002 08 Electromagnetic Compatibility and Spectrum Matters ERM Electromagnetic Compatibility EMC Standard for Radio Equipment and Services Parts 1 and...

Page 17: ...ansmitter Operating Frequency Range 120 45 129 45 kHz Emission Designation 4K6N0N Duty Cycle 19 9 Year of manufacture 2003 Country Of Manufacture Canada The above product has been tested by UltraTech Engineering Labs Inc and found to comply with EN 60215 1996 A1 1996 Safety Requirements for Radio Transmitting Equipment Test Laboratories UltraTech EMC Labs Inc 3000 Bristol Circle Oakville Ontario C...

Page 18: ...anufacture Canada The above product has been tested by UltraTech Engineering Labs Inc and found to comply with European Telecommunications Standards Institute ETSI EN 300 330 1 V1 3 1 2001 06 EN 300 330 2 V1 1 1 2001 06 Radio Equipment and Systems Short Range Devices SRD Technical Characteristics and Test Methods for Radio Equipment in the Frequency Range 9 kHz to 25 MHz and Inductive Loop Systems...

Page 19: ...le 100 Year of manufacture 2003 Country Of Manufacture Canada The above product has been tested by UltraTech Engineering Labs Inc and found to comply with European Telecommunications Standards Institute ETSI EN 301 489 1 V1 4 1 2002 04 EN 301 489 3 V1 4 1 2002 08 Electromagnetic Compatibility and Spectrum Matters ERM Electromagnetic Compatibility EMC Standard for Radio Equipment and Services Parts...

Page 20: ...tter Receiver Operating Frequency Range 13 553 13 567 MHz Emission Designation 421K3D1D Duty Cycle 100 Year of manufacture 2003 Country Of Manufacture Canada The above product has been tested by UltraTech Engineering Labs Inc and found to comply with EN 60215 1996 A1 1996 Safety Requirements for Radio Transmitting Equipment Test Laboratories UltraTech EMC Labs Inc 3000 Bristol Circle Oakville Onta...

Page 21: ...nufacture Canada The above product has been tested by UltraTech Engineering Labs Inc and found to comply with European Telecommunications Standards Institute ETSI EN 300 330 1 V1 3 1 2001 06 EN 300 330 2 V1 1 1 2001 06 Radio Equipment and Systems Short Range Devices SRD Technical Characteristics and Test Methods for Radio Equipment in the Frequency Range 9 kHz to 25 MHz and Inductive Loop Systems ...

Page 22: ...e 100 Year of manufacture 2003 Country Of Manufacture Canada The above product has been tested by UltraTech Engineering Labs Inc and found to comply with European Telecommunications Standards Institute ETSI EN 301 489 1 V1 4 1 2002 04 EN 301 489 3 V1 4 1 2002 08 Electromagnetic Compatibility and Spectrum Matters ERM Electromagnetic Compatibility EMC Standard for Radio Equipment and Services Parts ...

Page 23: ...tter Receiver Operating Frequency Range 13 553 13 567 MHz Emission Designation 20K0D1D Duty Cycle 100 Year of manufacture 2003 Country Of Manufacture Canada The above product has been tested by UltraTech Engineering Labs Inc and found to comply with EN 60215 1996 A1 1996 Safety Requirements for Radio Transmitting Equipment Test Laboratories UltraTech EMC Labs Inc 3000 Bristol Circle Oakville Ontar...

Page 24: ... and is shipped as part of the installation kit Please note the orientation of the filter the end labeled LOAD is to be connected to the V Prox device the end labeled LINE is to be connected to the system power supply In order to comply with the radiated emissions requirements of the European Union R TTE directive CISPR22 a high density DB 15 pass thru filter is required The required filter is man...

Page 25: ...end labeled LOAD is to be connected to the V Smart device the end labeled LINE is to be connected to the system power supply In order to comply with the radiated emissions requirements of the European Community R TTE directive CISPR22 a high density DB 15 pass thru filter is required The required filter is manufactured by Spectrum Control Fairview Pennsylvania USA Part No 56 605 019 and is shipped...

Page 26: ...rture until the wall plate is between the two mounting flanges of the filter The device may now be rotated back 90 degrees to the upright position and lowered onto the mounting hooks of the wall plate Please see figure 17 for wiring details Figure 17 V Smart R TTE Installation Kit Wiring Diagram ...

Page 27: ...mm provides services and a vast amount of information at their WWW site Robust Data Comm Inc St Paul MN 55112 612 628 0533 http www robustdc com 3 The Specification is formally named TIA EIA 485 A and can be purchased from Global Engineering Documents http global ihs com 4 National Semiconductor provides a number of Application Notes http www national com an AN 5 Belden Wire and Cable Company offe...

Page 28: ...re com 7 Cisco Systems Inc provides a comprehensive guide to Ethernet 802 x standards and implementation issues http www cisco com univercd cc td doc cisintwk ito_doc ethernet htm 8 Charles Spurgeon provides an excellent online Ethernet resource http www ethermanage com ethernet ethernet html 9 The CE R TTE directive is outlined on the EU website at http www europa eu int comm enterprise rtte inde...

Page 29: ...ypt com Hours 5 30A 5 00P PST Monday Friday Address Bioscrypt Inc Technical Support Dept 5805 Sepulveda Blvd Suite 750 Van Nuys CA 91411 Corporate Canadian Office 505 Cochrane Dr Markham ON Canada L3R 8E3 T 905 940 7750 F 905 940 7642 www bioscrypt com U S Office 5805 Sepulveda Blvd Suite 750 Van Nuys CA 91411 T 818 304 7150 F 818 461 0843 U K Office 35 Jackson Court Hazlemere High Wycombe Bucking...

Page 30: ...tapping screws 4 4 8 wall anchors 14 crimps 1 plastic Aux port door 2 4 40 screws Documentation provided with your new fingerprint reader is installed onto your computer when you install the VeriAdmin software also available online at http www bioscrypt com To view the documentation you can use Windows Explorer available from the Start Menu under Programs to navigate to C Program Files Bioscrypt V...

Page 31: ...ment PC optional for V Station One available COM port or Ethernet card Windows 98 ME NT4 2000 or XP 486 compatible 16 MB RAM 30 MB disk space Power supply Door controller Networking cable RS 232 RS 485 Converter P S for converter CD with VeriAdmin software and documentation User Documentation included on VeriAdmin CD ...

Page 32: ...ader and available on the CD ROM or installed on your computer with the VeriAdmin software Please refer to the Veri Series Installation Guide and the Veri Series Operations Manual for additional information If there are any questions about information in this guide or in the more comprehensive documentation please contact Bioscrypt Technical Support using the contact information located in the War...

Page 33: ...onductive Plastic Mask RidgeLock to aid in consistent finger placement Fingerprint Sensor ABS Plastic Body Aux Port Internally your fingerprint reader is powered by hardware and software developed by Bioscrypt The bioscrypt on board logo signifies that Bioscrypt s biometric technology has been integrated into this product It provides the assurance that Bioscrypt s high standards of biometric quali...

Page 34: ... 00111 18 5 The V Smart Fingerprint Reader Pass Fail Indicator Amber place finger Off remove finger Green Pass Red Fail Conductive Plastic Mask Fingerprint Sensor RidgeLock to aid in consistent finger placement Power Indicator MIFARE or iCLASS smart card reader ABS Plastic Body Aux Port ...

Page 35: ... Station Fingerprint Reader Pass Fail Indicator Amber place finger Off remove finger Green Pass Red Fail Conductive Plastic Fingerprint Sensor RidgeLock Power Indicator LCD Backlit Display Illuminated Keypad Some models MIFARE or iCLASS smart card reader or HID Proximity reader Aux Port ABS Plastic Body ...

Page 36: ...ssipate static electricity ESD Product Specific Differences V Prox The V Prox has a built in HID proximity card reader that negates the need for external Wiegand input and provides one to one fingerprint authentication The V Prox is capable of storing up to 4000 fingerprint templates a template is a mathematical model of the fingerprint that is generated during enrollment The device can be mounted...

Page 37: ... user population is unlimited simply issue a smart card to each employee V Station The newest addition to the Veri Series product line the V Station contains a backlit LCD display and keypad enabling template management and unit configuration directly from the unit a PC is not required Variations of this product are offered with an HID proximity card reader a Smartcard reader MIFARE or iCLASS or a...

Page 38: ...egand Output Serial Comm Earth Ground V Prox V Flex V Pass V Smart V Station The power input on V Smart is 9 12 VDC and 12 5 24VDC on V Station instead of 9 24 VDC on the other products RS 485 communication is typically used for template distribution to multiple units Wiegand output is typically used to send the user information ID number and facility code from card to an access control panel but ...

Page 39: ...ing on which signals will be carried shielded cable is recommended and typically the conductors are made of stranded wire Minimum connections Data0 Data1 Wiegand Ground RS 485 use category 5 shielded cable Ethernet use category 5 shielded cable Power should be 18 22 AWG 10 7 MWG wire 2 conductors Earth Ground use a single wire with heaviest gauge reasonable Warning Do not use Power Ground as a sub...

Page 40: ...Green w Black Green White 3 Wiegand Out Data 1 Org White 4 Wiegand In Data 1 Org w Black White Black 5 Line Trigger Green Gray 6 Wiegand GND Red Black White 7 RS 485 Blue w Black Blue Black 8 RS 485 White Blue 9 RS 232 Tx Black w White Violet 10 RS 232 Rx Red w White Violet White 11 Power GND Black Black 12 Signal GND Green w White Black Red 13 Power input 9 24 VDC 9 12 VDC for V Smart Blue w Whit...

Page 41: ...d TX Transmit RX Receive Power Ground POS 12 5 24 VDC NEG 12 5 24 VDC EGND Earth Ground Wiegand IN 0 Data 0 In IN 1 Data 1 In OUT 0 Data 0 Out OUT 1 Data 1 In LED IN LED In LED OUT LED Out GND Wiegand Ground TTL IN IN 0 TTL Data 0 In IN 1 TTL Data 1 In TTL OUT OUT 0 H TTL Data 0 Out OUT 1 L TTL Data 1 Out GND TTL Ground 4 RS 485 network only Use a daisy chain network design as depicted in the foll...

Page 42: ...At converter jumper TD A with RD A and TD B with RD B Connect Blue white from Cat5 to either of A terminals and White blue from Cat5 to either of B terminals Make certain to connect power correctly RS 232 TD A TD B RD A RD B 12VDC GND Twisted Pair Use Cat5 rated cable RS 485 RS 485 Connect to Earth Ground 6 RS 485 network only RS 485 supports distances up to 4 000 feet 1 200 meters and or 31 reade...

Page 43: ...epeaters may be required to boost the signal over longer distances The V Station supports 10base T Ethernet 10 Mbps A 10 Mbps Ethernet network supports distances up to 100 meters 328 ft between readers 2 500m with repeaters Bioscrypt recommends isolating your network of readers from computers other than the admin PC and other devices to maximize security A firewall is highly recommended if the net...

Page 44: ...power in to the POS Weidmuller connector and the power ground to the NEG connector b Optionally wire up Wiegand output to a door controller c Have a computer running VeriAdmin software available d Have RJ11 communications cable available 2 Connect the reader for communication a Connect RJ11 to reader and DB9 to PC COM port b Plug pigtail cable into reader if not a V Station and connect power to ap...

Page 45: ...gure the device using the VeriAdmin software provided a If running VeriAdmin for the first time you will be directed to the Network Setup dialog This dialog is also reached by clicking on this icon Select the serial COM port s you intend to use or Ethernet and click OK It is recommended that you check Auto ...

Page 46: ...hts reserved Document 430 00111 18 17 b This will bring you to the Network Configuration Manager dialog First click on the Comm port or Ethernet within the network tree which you have connected the unit to the or icon Then click on the Add Unit button lower left ...

Page 47: ...st first assign the unit an IP address from the unit s keypad and then type in the address under Ethernet Settings and click the Refresh button d If VeriAdmin shows NOT RESPONDING check the connections and then press the Refresh button to try again e You may assign the unit a name default is New Bioscrypt Unit if desired f The network tree shown on the left will show a small icon representing the ...

Page 48: ...meters Typical changes are i Communication Tab Network ID default is 0 but each unit must have a unique ID number such as 1 2 3 4 etc ii Wiegand Tab Wiegand parameters NOTE We do not recommend changing the Aux port Baud rate at this time 4 Repeat steps 2 4 skipping 3a for the next reader until all readers are configured ...

Page 49: ...ibute templates because the templates are carried by the users in the cards b One security aspect of the V Smart is that a site key is used to secure the information on the smart card If a card is presented to the V Smart it uses the programmed site key to unlock the data from the card The V Smart is shipped with a default site key a blank field If the programmed site key does not unlock the data ...

Page 50: ...on separately via the Host Aux or Ethernet ports c To access some advanced features such as the transaction log you will need to communicate with the V Station from the PC d Connecting to a V Station via Ethernet should be done by a network administrator or one familiar with TCP IP operations The V Station should be assigned an appropriate IP address or be set to use DHCP Caution should be exercis...

Page 51: ...ne a location A good location will have these qualities a Comfortable height for finger placement NOTE If readers need to be mounted above 54 or below 48 please contact Bioscrypt for available accessories to properly readjust the angle of the reader for optimal finger placement Mounting a reader above or below the recommended height will not be ergonomic for the user and will not promote good fing...

Page 52: ...ting plates These templates are dimensioned in millimeters mm 3 Make pigtail or Weidmuller for V Station wiring connections to power Wiegand or other connections prior to mounting wall plate 4 For the V Smart feed pigtail cable from Smart Card Module through hole in wall plate from the front and connect to pigtail cable already wired in wall cutout 5 For the V Smart connect Smart Card Module to wa...

Page 53: ...ce the Aux port cover see next page 8 The RJ11 security cover is removed to install the reader body to the wall mount Once the screw is in place the security cover can be snapped into place using the following procedure With the textured side facing down 1 place left tab into left corner groove on reader body 2 rotate cover until right tab easily slides into groove 3 with tab in the reader body gr...

Page 54: ...secure it using the supplied security screw and special Allen wrench The following pages show the dimensions of the wall mounting plates for the smaller Veri Series readers V Prox V Flex V Pass the V Smart and the V Station The diagrams are not to scale however full scale drawings can be found in the Veri Series Installation Guide ...

Page 55: ...Copyright 2005 Bioscrypt Inc All rights reserved Document 430 00111 18 26 5 32 ø 1 1 8 28 5 5 16 135 mm 3 82 mm 1 25 1 1 8 28 mm 11 16 17 mm 1 32 mm 2 7 0 mm 2 5 8 6 7 mm Mounting Template for V Prox V Flex V Pass not to scale ...

Page 56: ...Veri Series Setup Guide Copyright 2005 Bioscrypt Inc All rights reserved Document 430 00111 18 27 Mounting Template for V Smart MIFARE and iCLASS not to scale ...

Page 57: ...Veri Series Setup Guide Copyright 2005 Bioscrypt Inc All rights reserved Document 430 00111 18 28 Mounting template for V Station all models not to scale ...

Page 58: ...t e Click on the Enroll button User must place their finger on the sensor when the light turns amber and leave their finger on sensor until the light goes out Use the RidgeLock during enrollment to obtain a finger placement consistent with what would be expected during Verification The ridge should comfortably fit in the first crease of the finger Do not use thumbs for enrollment or verification f...

Page 59: ...te will be stored either on PC the unit used to enroll or a smart card Click on the appropriate Save button h If templates are saved to the PC or the unit and are to be distributed to other readers then this can be done using the Template Manager functions In the case of V Smart the template is stored on the smart card and does not need to be distributed ...

Page 60: ...e After retrieving the live fingerprint you will be shown the content and quality in stars asterisks 5 is the best Bioscrypt recommends at least 3 stars for quality and 2 for content To accept the enrollment press 1 To reject it press 2 To re try enrollment press 3 f Choose the finger enrolled 0 9 0 left pinky 9 right pinky You may press if you don t want to specify a finger g Choose whether the f...

Page 61: ... When the light turns yellow place the finger on sensor in same position as when it was enrolled and hold Use the RidgeLock to position your fingerprint on the sensor This will help to generate consistent finger placement The ridge should fit comfortably in the first crease of your finger c When the light turns off remove the finger and the door lock will release if the verification was successful...

Page 62: ...tem Cleaning can be done regularly but is only required when a significant amount of residue builds up on the sensor To clean the sensor use a clean soft cloth dipped in isopropyl rubbing alcohol Use a sweeping motion to remove deposits from the sensor Do not use a soiled cloth or any abrasive brushes pads or detergents ...

Page 63: ...crypt Inc to supply accurate and reliable documentation If you discover a discrepancy in this document please e mail your comments to support bioscrypt com or contact Bioscrypt Technical Support at the telephone number listed below No part of this publication may be placed in a retrieval system transmitted or reproduced in any way including but not limited to photograph photocopy computer disk or ...

Page 64: ...be properly packaged to prevent damage during shipping Before returning a Bioscrypt product contact Bioscrypt Technical Service to obtain a Return Material Authorization RMA number No product may be returned whether in warranty or out of warranty without first obtaining approval from Bioscrypt The model number invoice number and serial number may be required for warranty service This warranty shal...

Page 65: ...at can work in all weather environments If a Bioscrypt Veri Series product is not used in a completely indoor environment then a protective enclosure is required to shield the unit from moisture dust other contaminants and temperatures outside the stated operating range Product failures resulting from exposure to these conditions are not covered under the product warranty For outdoor installations...

Page 66: ... of all others whether oral or written expressed or implied Bioscrypt specifically disclaims any and all implied warranties including without limitation warranties of merchantability and fitness for any particular purpose No Bioscrypt dealer agent or employee is authorized to make any modification extension or addition to this warranty ...

Page 67: ...iption of the defect together with a copy of the invoice and the name of the Dealer who sold the Bioscrypt product must be shipped with the product All defects must be reproducible at Bioscrypt s location to qualify for this limited warranty For shipping addresses and return authorization contact Bioscrypt Technical Support Warranty repairs do not re initiate the warranty period For repaired or re...

Page 68: ...ce the product is evaluated inspected by a repair technician Bioscrypt will provide the customer with an estimate of the aforementioned charges If any discrepancies arise between the final cost and the initial estimate the customer will be notified The customer shall approve any estimate for non warranty repairs or billable repairs and shall pay the estimated charges before the equipment is repair...

Page 69: ...he first 30 days under the following conditions You have received an RMA from Bioscrypt Technical Support and the item is returned in accordance with the Bioscrypt Return Policy and Procedures Return Items are accompanied by proof of purchase All original materials accessories manuals CDs are returned with the item The item is in re sellable condition If there are any questions regarding re sellab...

Page 70: ...n the labeling located on the rear panel of the product The power supply offered by Bioscrypt is CE and CSA approved and UL listed V Flex FCC UL 294 CSA CE V Prox FCC UL 294 CSA CE V Pass FCC UL 294 CSA CE V Smart FCC UL 294 CSA CE V Station FCC UL 294 CSA CE For more information on approvals notices and declarations of conformance for all Veri Series products please see Appendix A and B within th...

Page 71: ...8 42 Technical Support Contact Information Telephone 866 304 7180 toll free 818 304 7180 Fax 818 304 7187 Email support bioscrypt com Web http www bioscrypt com Hours 5 30A 5 00P PST Monday Friday Address Bioscrypt Inc Technical Support Department 5805 Sepulveda Blvd Suite 750 Van Nuys CA 91411 ...

Page 72: ...r Installation Date Notes Corporate Canadian Office 505 Cochrane Dr Markham ON Canada L3R 8E3 T 905 940 7750 F 905 940 7642 www bioscrypt com U S Office 5805 Sepulveda Blvd Suite 750 Van Nuys CA 91411 T 818 304 7150 F 818 461 0843 U K Office 35 Jackson Court Hazlemere High Wycombe Buckinghamshire England HP15 7TZ T 44 0 1494 814 404 F 44 0 1494 815 513 ...

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