10
7. Warranty and Claims
7.1.
The Manufacturer guarantees the compliance of the unit with the requirements of
Specifications, provided the Customer follows the operation, storage and transporta-
tion instructions.
7.2.
The warranted service life of the unit from the date of its delivery to the Customer is
24 months, excluding optional accessories, see table in the
Specifications
section.
For extended warranty register the unit, see p. 7.5.
7.3.
Warranty covers only the units transported in the original package.
7.4.
If any manufacturing defects are discovered by the Customer, an unsatisfactory
equipment claim shall be compiled, certified and sent to the local distributor address.
To obtain the claim form, visit section
Technical support
on our website at link be-
low.
7.5.
Extended warranty. For
ES-20/60
, a
Premium
class model, one year of extended
warranty is available free of charge after registration, during 6 months from the date
of sale. Online registration form can be found in section
Warranty registration
on
our website at the link below.
7.6.
Description of the classes of our products is available in the
Product class descrip-
tion
section on our website at the link below.
Technical support
Warranty registration
Product class description
7.7.
The following information will be required in the event that warranty or post-warranty
service comes necessary. Complete the table below and retain for your records.
Model
ES-20/60 Orbital Shaker-incubator
Serial number
Date of sale
