Page 36 of 40
My system says it is ‘Disconnected’
There are two system ‘Disconnected’ errors.
The first is ‘Switcher Disconnected’.
S
WITCHER DISCONNECTED ALERT
This means that Camera One has lost its connection to your ATEM unit.
To fix this, simply reconnect your physical ATEM switcher and refresh the Camera
One window.
The other ‘Disconnected’ error happens
when either Camera One is not running or a
technical problem is preventing the browser on your machine from connecting to it.
D
ISCONNECTED
To fix it, first check that the machine that runs Camera One is switched on and
Camera One is running.
If you don’t know how to do this, or this doesn’t work, contact