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Binder TWG 01 Operating Manual Download Page 34

 

 

 

TWG 01 01/2011 

page 34/39 

 

9. 

Troubleshooting 

9.1 

Table to define errors and offering solutions 

Problem Possible 

cause 

Measures 

No power supply 

Check power supply  

Power supply connected with 
wrong poles 

Carry out supply connection 
correctly  

Red LED off 

The connecting cable to the 
alarm system is defective 

Check connection clamps and 
cables and replace them if 
necessary 

Red LED flashing 

An alarm has been released 

Reset alarm with key 

  

Alarm still valid: the alarm 
switching contact of the alarm 
box (chap. 7.1) is in alarm 
position 

Reset alarm message in APT-
COM™ 2 “check” window / for 
APT-COM™ 3 with button „Alarm 
Reset“ in the Watch Tools 
window. Reset the alarm at AB 
01 Then press button 

. 

The connecting cable to the 
alarm system is not connected or 
defective 

Check cable and replace it if 
necessary. 

Red LED flashing even after 
Reset with button 

 

Alarm setting (chap. 6.2) 
incorrect 

Check alarm setting (chap. 6.2)  

Programming not completed 

Complete programming acc. to 
chap. 6  

Unit not programmed 

Program telephone number again 
and record message again 

Yellow LED continuously flashing  

Programming has been deleted 
(chap. 9.2). 

Repeat the whole programming 

Green LED off 

No connection to the telephone 
line, or Connection to phone line 
exists, but is inactive (no local 
loop, this may be introduced only 
when dialing). This depends on 
the type of telephone connection 
and on the local and national 
configuration of the telephone 
network. 

Check connection to the 
telephone line. Connection to 
phone line may exist, but is 
inactive (no local loop, this may 
be introduced only when dialing). 
Run a test call (chap. 6.4.8). 

Check programming (chap. 6.4), 
modify if necessary. 

Check connection cables 
between phone line and socket 
and replace them if necessary. 

No dialing tone 

Have checked the connection by 
the Telecom. 

Telephone connection incorrect 

Check connection between 
telephone line an TWG 01 socket

Green LED not flashing during 
dialing 

Telephone system defective 

Have the telephone system 
repaired 

Summary of Contents for TWG 01

Page 1: ...2005 100 Internet http www binder world com E mail info binder world com Service Hotline 49 7462 2005 555 Service Fax 49 7462 2005 93 555 Service E Mail service binder world com Service Hotline USA 1 866 885 9794 or 1 631 224 4340 Service Hotline Spain 34 9492 677 23 Service Hotline Asia Pacific 852 39070500 or 852 39070503 Service Hotline Russia and CIS 7 495 98815 17 ...

Page 2: ...11 5 INSTALLATION AND CONNECTIONS 11 5 1 Wall installation 11 5 2 Opening the unit 12 5 3 Electrical connection 12 5 3 1 Operation with the power supply unit state of delivery 12 5 3 2 Other possibilities of electrical connection 12 5 3 3 Putting in changing the interchangeable plug adapters of the power supply unit 13 5 4 Connection to the telephone line 14 5 5 Keyboard 15 5 5 1 Function of LED s...

Page 3: ... settings for remote alarm 32 7 4 APT COM 3 settings for remote alarm 33 8 OPERATION 33 8 1 State of alert 33 8 2 Stopping resetting an alarm 33 8 3 Manual alarm Test alarm 33 9 TROUBLESHOOTING 34 9 1 Table to define errors and offering solutions 34 9 2 Reset of programming 35 10 CLEANING AND SERVICE 35 10 1 Cleaning 35 10 2 Service 36 11 DISPOSAL 36 11 1 Disposal of the transport packing 36 11 2 ...

Page 4: ...ce In no event shall BINDER be held liable for any damages direct or incidental arising out of or related to the use of this manual This operating manual cannot cover all conceivable applications If you would like additional information or if special problems arise that are not sufficiently addressed in this manual please ask your dealer or contact us directly by phone at the number located on pag...

Page 5: ...ult in damage to the product and or its functions or of a property in its ambiance 1 2 2 Safety alert symbol Use of the safety alert symbol indicates risk of injury Observe all measures that are marked with the safety alert symbol in order to avoid death or injury 1 2 3 Pictograms Warning signs Electrical hazard Explosive atmosphere Pollution Hazard Harmful substances Biohazard Mandatory action si...

Page 6: ...ued by the employers liability insurance association for Germany BINDER GmbH is only responsible for the safety features of the unit provided skilled electricians or qualified personnel authorized by BINDER perform all maintenance and repair and if components relating to chamber safety are replaced in the event of failure with original spare parts CAUTION Danger of overheating Damage to the unit D...

Page 7: ...an trigger alarms causing the TWG 01 to dial different phone number combinations call groups and to transmit combination of messages which have been defined accordingly 2 1 Possibilities of connection The TWG 01 is connected at the output side to a public telephone network directly or via substation of a private telephone installation On the input side the transmission of the alarm occurs via a ze...

Page 8: ...d devices 2 7 Power failure All settings recorded messages and entered phone numbers remain stored in case of power failure To ensure alarm transmission during a power failure we recommend taking the electric power supply from a central alarm facility with a power supply buffered by a 12V accumulator which is permanently loaded by a charger suitable for permanent loading To enable alarming during ...

Page 9: ...f power supply 12 V DC 100 mA For power supply connection see chap 5 3 Logic of alarm input 1 closed N C normally closed logic of the Alarm Box AB 01 Connecting the Alarm Box AB 01 and if appropriate further alarm contacts with 3 zone operation will take place after programming See chap 7 Proceed in the order of this manual First install the TWG 01 and connect it to the power supply and the teleph...

Page 10: ... with various interchangeable plug adapters Plug adapter for UK Plug adapter for Australia Plug adapter for EU Plug adapter for the USA Figure 3 Delivered interchangeable plug adapters Figure 4 Power supply unit 90 264V AC 12V DC Art No 5020 0029 For disposal of the transport packing see chap 11 1 4 2 Storage Intermediate storage of the unit is possible in a closed and dry room Observe the guideli...

Page 11: ...ower plug Install the unit in a way that the power plug is easily accessible and can be easily pulled in case of danger Do not install or operate the unit in hazardous locations DANGER Explosion hazard Danger of death Do NOT operate the unit in potentially explosive areas KEEP explosive dust or air solvent mixtures AWAY from the vicinity of the unit 5 Installation and connections 5 1 Wall installa...

Page 12: ... V DC alarm zone The TWG 01 must be connected to a 12 V DC voltage There are three connection possibilities 1 Connection to the 12 V DC supply of a central alarm system if installed 2 Connection to the delivered 12V power unit state of delivery 3 Connection to an accumulator with 12 V and at least 1 2 Ah The accumulator must be suitable for permanent loading by an interruption free power supply Ra...

Page 13: ...rd Danger of death Damage to the power supply unit Check the power supply voltage before connection and start up To completely separate the unit from the power supply you must disconnect the power plug Install the unit in a way that the power plug is easily accessible and can be easily pulled in case of danger 5 3 3 Putting in changing the interchangeable plug adapters of the power supply unit The...

Page 14: ...plug into the Line socket of the unit until it snaps in The TAE N plug has to be put in to the N coded socket of the TAE socket N non telephone of a telephone responder a fax device or a modem For use abroad telephone pick ups are available in commerce If the cable is to be directly connected to a wall box without plug cut off the TAE N plug and cramp the wires as follows Connection to the telepho...

Page 15: ... State of alert standby Message recording or playback Flashing once or twice during programming or lit during 1 5 sec confirmation of entry Flashing 3 or 4 times during programming entry mistake Flashing continuously uncompleted programming of the message and or phone number red No connection to power supply Connection to power supply OK Alarm Flashing continuously even after pressing button see c...

Page 16: ...of call repeats chap 6 4 6 Transfer delay for pagers chap 6 4 4 Programming reset chap 9 2 Entering the number of confirmation codes for all call groups chap 6 6 2 Stopping resetting an alarm chap 8 2 Alarm memory deletion Voice message recording or playback stop chap 6 3 Test mode stop 6 Programming In this chapter all kinds of programming are described that you need to execute until your TWG 01 ...

Page 17: ...with button If the red LED flashes continuously alarm press button and continue with the programming 6 2 Selection of the connection type for the Alarm Box AB 01 and setting the alarm delay time The TWG 01 can react to impulses of alarm systems which are either set to Normally open N O or to Normally closed N C It can be connected to alarm systems of both types To connect it to the BINDER Alarm Bo...

Page 18: ...lights up for 1 5 sec 6 3 Recording of voice message The maximum total duration of the alarm messages transmitted by the TWG 01 via telephone is 32 sec If you want to record a shorter message you can terminate recording with the key You can divide the 32 seconds to up to 4 individual messages During recording keep close to the built in microphone Step Key Effect Yellow LED 1 Program call 1x flashi...

Page 19: ...Call group Transmitted messages Test call or manual alarm button General information Specific information 1 Call group 1 General information Specific information 1 Call group 2 General information Specific information 2 Call group 3 General information Specific information 3 To check the voice message for control purpose proceed as follows Step Key Effect Yellow LED 1 Program call 1x flashing 2 Pr...

Page 20: ...e later modifications 6 4 1 Standard entry This type of entry is the appropriate one if you hear the dialing tone when picking up the phone and if you do not intend to call a pager or cellular mobile phone Step Key Effect Yellow LED 1 Program call 1x flashing 2 Program selection Entry of a phone number to be dialed 1x flashing 3 e g Selection of the of the phone number saving location 1 to 6 1x fl...

Page 21: ...ling tone or occupied tone 1x flashing 7 Programming terminated lights up for 1 5 sec 6 4 3 Calling a mobile phone or using a provider prefix In order to enter phone numbers for cellular mobile phones or if a provider prefix should be added to the phone number e g 010xx as a preselection number you must make sure that the call will be received If the net is overloaded several seconds can pass befo...

Page 22: ...d displayed on a pager Additionally a break should be programmed between dialing the phone number and sending the number message Step Key Effect Yellow LED 1 Program call 1x flashing 2 Program selection Entry of a phone number to be dialed 1x flashing 3 e g Selection of the of the phone number saving location 1 to 6 1x flashing 4 Selection of program step confirmed 2x flashing 5 Entry of phone num...

Page 23: ... by the phone number digits When dialing having dialed the local loop number the TWG 01 will now wait for the dialing tone before proceeding with the phone number The key 0 to activate the extension function is not the number of the local loop itself which incidentally could be 0 as well You need to enter the number of the local loop during phone number entry directly followed by the phone number ...

Page 24: ...ach hit 5 Programming terminated lights up for 1 5 sec 6 4 6 Number of call repeats The TWG 01 can repeat dialing the saved phone numbers up to 15 times Factory setting 5 times Select the desired number of call repeats once up to 15 times via the keyboard The entry must have two digits 01 02 etc Step Key Effect Yellow LED 1 Program call 1x flashing 2 Program selection Call repeats 1x flashing 3 Se...

Page 25: ...ed 2x flashing 4 e g Selection of playback time 1x flashing 5 Programming terminated lights up for 1 5 sec 6 4 8 Test call You can perform a test call to one of the stored phone numbers The receiver should be informed about the call and accept it so that the TWG 01 can correctly terminate the call During the test call the selected phone number is dialed only once independently of the generally set...

Page 26: ...ll 1x flashing 2 Program selection Entry of a call group 1x flashing 3 e g Selecting the call group number 1 2 or 3 1x flashing 4 Selection of program step confirmed 2x flashing 5 e g Selecting the storage location 1 up to 6 of the phone number to be dialed 1x flashing 6 Programming terminated lights up for 1 5 sec Deleting a call group Step Key Effect Yellow LED 1 Program call 1x flashing 2 Progr...

Page 27: ...n entry confirmation code 1x flashing following each hit 5 Programming terminated lights up for 1 5 sec 6 6 2 Defining the number of received confirmation codes After receiving a defined number of confirmation codes the TWG 01 stops further alarming You can define the number of received confirmation codes that is required This number can be valid in general or be a different one for each individua...

Page 28: ...ntinuously transmitting the alerting i e dialing the programmed phone numbers it is possible to limit the effectiveness of the incoming alarms When a selected number 1 up to 9 of incoming alarms of an alarm zone is reached the TWG will perform no more dialing for 1 hour This is valid for the call groups 1 2 and 3 not for the call group Setting 0 no limitation factory setting 3 up to 3 alerts are e...

Page 29: ...orrect password it is no longer possible to program the TWG 01 Changing the password Step Key Effect Yellow LED 1 e g Password entry 1x flashing following each hit 2 Program call 1x flashing 3 Program selection password setting 1x flashing 4 Selection of program step confirmed 2x flashing e g Entry of a new 4 digit password 1x flashing following each hit 5 Programming terminated lights up for 1 5 ...

Page 30: ... the Alarm Box AB 01 chap 7 Output DIN socket Alarm Box AB 01 Pin allocation Logic NC Alarm input connection sockets TWG 01 Figure 10 Connection to the Alarm Box AB 01 Contact AB 01 2 1 3 Pin 1 Pole Pin 2 Open Pin 3 Close If there is no alarm event pin 1 and 2 are closed In case of an alarm Pin 1 and Pin 3 are closed The zero voltage relay alarm contact is switched with a delay see operating manua...

Page 31: ...S 422 interface 2 Computer with APT COM software and or monitoring computer Watch Tool 3 Interface converter RS 232 RS 422 4 Plug distributor RS 422 5 Alarm Box AB 01 6 Telephone dialing device TWG 01 7 Telephone wall socket 8 Phone of a responsible person ready for service 7 2 Connecting further alarm contacts with 3 zone operation Please use the other connection sockets 2 and 3 of the TWG 01 tog...

Page 32: ...vent Leaving of the tolerance bandwidth set under Limits After the next data sampling Message by a red pilot rectangle under the checking window of the concerned chamber The alarm is released via the Alarm Box AB 01 to the telephone dialing unit TWG 01 after the delay time set here is passed This setting is valid for all supervised chambers For further instructions please refer to the APT COM 2 01...

Page 33: ... lit or Connection to telephone line ok Green LED not lit Connection to telephone line exists but is inactive no local loop this may be introduced only when dialing This depends on the type of telephone connection and on the local and national configuration of the telephone network Not on alert see chap 9 8 2 Stopping resetting an alarm During and following an alarm the red LED flashes An alarm ca...

Page 34: ...arm setting chap 6 2 Programming not completed Complete programming acc to chap 6 Unit not programmed Program telephone number again and record message again Yellow LED continuously flashing Programming has been deleted chap 9 2 Repeat the whole programming Green LED off No connection to the telephone line or Connection to phone line exists but is inactive no local loop this may be introduced only...

Page 35: ... and to record the voice message again 10 Cleaning and service 10 1 Cleaning DANGER Electrical hazard Danger of death Do NOT spill water or cleaning agents over the device Disconnect the unit before cleaning Disconnect the power plug Completely dry the unit before turning it on again Disconnect the device from the power supply before cleaning Disconnect the power plug Wipe the surfaces with a mois...

Page 36: ...ervice hotline USA 1 866 885 9794 or 1 631 224 4340 toll free in the USA BINDER service hotline Spain 34 9492 677 23 BINDER service hotline Asia Pacific 852 39070500 or 852 39070503 BINDER service hotline Russia and CIS 7 495 98815 17 BINDER Internet website http www binder world com BINDER address BINDER GmbH post office box 102 D 78502 Tuttlingen International customers please contact your local...

Page 37: ...t public collecting points Have the device disposed of professionally at a recycling company that is certified according to the German national law for electrical and electronic equipment Elektro und Elektronikgerätegesetz ElektroG from 23 March 2005 BGBl I p 762 or Instruct BINDER Service to dispose of the device The general terms of payment and delivery of BINDER GmbH apply which were valid at t...

Page 38: ... sold you the device to dispose of it The agreements apply that were agreed with the distributor when purchasing the unit e g his general terms of payment and delivery If your distributor is not able to take back and dispose of the unit please contact BINDER service Certified companies disassemble waste used BINDER equipment in primary substances for recycling according to directive 2002 96 EC The...

Page 39: ...bient conditions 0 C 32 F up to 40 C 104 F max 80 r H non condensing Quiescent current max 25 mA at 12 V DC Rated current max 100 mA at 12 V DC Recording time max 20 sec Transmission of a message max 110 sec The product fully complies to guideline TBR 21 Symbol on the unit Information CE conformity marking Electrical and electronic equipment manufactured placed on the market in the EC after 13 Aug...

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