“I cannot make
a call.”
The handset’s keypad may be
locked
(see page 8).
Unlock it before you make a call.
Call barring to specific numbers
may have been set
and turned on (see page 30).
Barring of certain types of call
(international, or all
outside calls) may have been turned on (see page 31).
“When I press
keys, nothing
happens.”
Make sure the
batteries
are fitted in your handset. If
the Battery Level symbol on the display shows ‘low’,
recharge the batteries.
“When I key in a
number, it
appears on the
display, but I
can’t make an
outside call.”
Try moving the handset
closer
to the base unit.
Try a
different position
for the base unit — somewhere
higher if possible, or further from other electrical
equipment.
Call barring to specific numbers
may have been set
and turned on (see page 30).
Barring of certain types of call
(international, or all
outside calls) may have been turned on (see page 31).
“The phone
does not ring”
Check that the base unit’s
mains power
adapter is
plugged in and power is switched on. The base unit
needs mains power for normal operation of the phone
— not just for charging the batteries.
Make sure you’re using the
telephone line cable
that
was supplied with your Lifestyle 100. Other telephone
line cables might not work.
Check that the
total REN value
of all equipment
connected to your telephone line is no more than 4 (see
page 3). Disconnect one or more telephones and see
whether that helps.
Troubleshooting
36
“My call was cut
off when I went
out of range.
Now I can’t use
my handset.”
Move the handset
closer
to the base unit before you try
again to make a call.
“There is inter-
ference and
noise on the
line.”
Move the handset
closer
to the base unit, or to a
different position.
Try moving the base unit so that it’s
not near other
electrical equipment
, such as a television or a
computer.
You’ll get the best results if you site the base unit
as
high as possible
. For example, in a two-storey house,
the first-floor landing is an ideal place for the base unit.
“I hear ‘beeps’
from my
handset while
I’m on a call.”
You may be going
out of range
of the base unit. Move
closer, or your call may be cut off.
Check the
Battery Level
symbol on the display. If it is
low, recharge the batteries.
“The Caller
Display feature
isn’t working.”
You need to subscribe to the Caller Display feature from
BT or your service provider.
The caller may have withheld their number by dialling
141. Or they may be calling from a network that does
not transmit the Caller ID (for example, it may be an
international call).
“When I try to
make a call, I
hear Busy
tone.”
If you’re using a Lifestyle 100 Twin system, or have
extra handsets registered to your base unit, check that
another handset isn’t already in use on a call.
Troubleshooting
Binatone Help Line:
0845 345 9677
(Local Call rate)
37
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