20
ATTENTION!
Preventive maintenance requires a trained professional.
Whenever an item related to the safety of the equipment is removed (such as when performing
maintenance), put it back in its proper place and confirm that they are performing their
function correctly.
Detecting broke parts or without the correct functionality, please contact the nearest
authorized service center.
5.3 Prolonged Interruption in Use of the Equipment
When you have to leave the equipment stopped for an extended period of time, perform a
thorough cleaning, including the accessories. It is advisable to protect all parts of the equipment with
white petroleum jelly or with suitable products that are commercially available. You must also protect
the equipment from dust by covering it with a nylon or other material.
6. Analysis and Troubleshooting
6.1 Problems, possible causes and solutions
IMG quality products are designed with materials and components that guarantee a longer
service life for your equipment. However, due to natural wear, improper use or lack of maintenance,
the equipment may have irregularities in its operation.
In the following table, you can see possible causes and solutions:
PROBLEMS
POSSIBLE CAUSES
SOLUTIONS
Burners do not light or the
skewers do not rotate.
Lack of electricity or gas.
Check if there is energy in the network or gas in the
cylinders.
Check that the power cord is plugged into an outlet.
Equipment voltage different from
mains voltage.
Send the equipment to the nearest authorized
service station or contact the factory.
Several electrical problems
(motor/capacitor, power cable
and buttons).
Skewer rotation stops in
the middle of the operation
Lack of electricity
Check if there is power on the network.
Check that the power cord is plugged into an outlet.
Several electrical problems
(motor/capacitor, power cable
and buttons).
Send the equipment to the nearest authorized
service station or contact the factory.
Infrared burners do not
light
Lack of gas.
Check if there is gas in the cylinder, if the gas
cylinder valve is open, if the gas hose is connected
and if the gas regulator is open. Never install just a
single gas cylinder, as this cylinder may freeze.
Clogged gas injector.
Clear burner holes, as instructed in item 5.2
(Maintenance)
Send the equipment to the nearest authorized
service station or contact the factory.
Gas Leak.
See below for possible causes and solutions for gas
leakage (page 21 and 22).
Summary of Contents for METVISA AGGE.2
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