Troubleshooting
If your clock
will not chime or
strike properly ...
1. Check items #1 and #3 under the heading,
“If Your Clock Will Not Run.” Pg. 12
2. Check Selection Lever.
Is your selection lever in the silent position, or ha
lfway
between two chime positions? Pg. 5
3. Check your hammer adjustment.
Make sure no two hammers touch. Pg. 4
4. To correct the hour stike adjustment,
try the following:
Move the minute hand around to the hour, let the cloc
k
chime and strike.
Count the number of hour strikes and move the hour
hand to that hour. The hour hand is friction fit and will
move easily.
Example: if the clo
ck
s
trik
es 4 times and the hour
hand points to 5 o’clock, then move the hour hand to
the number 4 on the dial. The number of strikes and
the time on the dial will now match.
Now, to set the clock to the correct time , move the
minute hand to the correct time on the dial.
13
Troubleshooting
If your clock
will not run ...
1. Has all the packing material been removed? Pg. 2
2. Restart & regulate clock. Pg. 5
3. Is the pendulum hitting the chime rods or rubbing
back of case?
Make sure your clock is hanging straight and level.
Adjust chime rods. Pg. 5
4. Check the indexing spring of the moon dial.
Look through the left upper side door of the cl
ock
.
The long strip spring on the back of the dial should
rest on the edge of the moon disk. If it has slipped in
front or behind the moon disk, replace it on top of the
teeth (Fig. 16).
5. Have you checked the hand clearance?
Don’t let the hour hand hit the second hand betw een
11:00 and 1:00. If the second hand rubs the dial face,
it can be pulled out slightly. If the hour hand
ru
bs against
the back of the minute hand, it can be pushed closer
to the dial face. With your thumb on the cent
re
portion
of the hand, push towards the dial.
6. Check the suspension spring.
If damaged, replace. Pg. 10
7. Make sure the pendulum hanger is in the cent
U
e
of the crutch (Fig. 17).
If it is not, check the level of your clock from front to
back. If the hanger still
ru
bs the front or bac k of the
crutch, y ou may ha ve to slightly bend the c
ru
tch
to compensate.
Indexing Spring.
Fig. 16
Fig. 17
Pendulum
Hanger
Crutch
12
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