BIGASUO B-106K, User Manual

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FAQ
1. Do I have to keep this photo frame plugged all the time?
Yes, you have to keep it plugged in to keep the frame on as it has no built-in battery.
2. Does this frame have to be Wi-Fi connected to work or just in the setup process?
This frame needs to connect to a Wi-Fi network for setup, receiving new photos/ videos,
receive user requests and software updates. Other than that, the frame can only play the
photos/videos without Wi-Fi connection.
3. Why this frame cannot connect to Wi-Fi?
It supports only 2.4GHz Wi-Fi network, select the Wi-Fi network you would like to connect and
enter the password correctly if required. If your Wi-Fi network is NOT on the list, move your
frame closer to your router or restart your frame, wait for seconds and check it again.
4. Can this frame be hanged on the wall?
You can hang it on the wall by the wall mount hole on the back.
5. Can I place the frame in portrait or landscape position?
It can be positioned landscape or portrait after the Auto-rotate setting is on.
6. Where can I find the Frame ID?
Frame ID is a 6-digit series number which can be found in your frame, Settings → Device Info.
7. Why I cannot bind my frame via App?
If you are the frame owner or the first to bind the frame, please follow the instructions “Bind
your frame with App” to bind the frame, if you are non-frame owner, please follow the
instructions “Invite others to bind your frame with App” to bind the frame. After sending binding
request from App, it requires frame owner operate on the photo frame and click “Accept” under
the User Management menu. If the binding succeeds, the user account will appear on the Users.
8. How do I unbind an account?
If you would like to unbind an Email or App account, please go to the User Management menu
and click the bound user you want to delete, you will see there is an option for deleting user.
9. Can I share photos and videos to the frame?
Yes, you can share both photo and video (max 30 second or 100MB) to the frame.
10. Can I transfer photos or videos from computer?
Yes, you can transfer your files from computer by using PC Control feature, but this feature
only supports Windows system now.
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