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Also have the truck driver sign al copies of the delivery bill.
Should your shipper or the truck driver refuse to accept your claim,
fully reject delivery and make sure to inform us (the manufacturer)
immediately. No claims shall be taken into account by the shipper or
by the insurance company, if a reservation note is not made on the
delivery bill.
All transport damages must be notified within latest 2 days from de-
livery. Therefore delivery must be collected and inspected within this
term. Later claims shall be disregarded. In case of assumed but not
visually clear transport damages, make sure to mark the following
sentence on the delivery bill: „
Reserved delivery due to assumed
transportation damages
.“ Insurance and shipping companies act
with extreme caution in case of transport damages and sometimes
refuse to accept responsibility. Please make sure to provide clear and
exhaustive evidence (photos) of the claimed damages.
Thank you in advance for your help and attention to this matter.
