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FREQUENTLY ASKED QUESTIONS
Does Laundry Pro 2.0 get out tough stains without pretreating?
Tough stains will still require pretreatment.
Does the Laundry Pro 2.0 work with all types of water including hard
water?
Laundry Pro 2.0 will work with all household water qualities,
however additional sediment pre-filtering may be necessary depending
on the source water condition.
NOTE:
Never use with a carbon filter.
Will the Laundry Pro 2.0 work with commercial washing machines?
Laundry Pro 2.0 is designed for residential use only.
Is a plumber required to install Laundry Pro 2.0?
The customer is responsible for installation of their Laundry Pro 2.0 unit.
Some customers may prefer to have a plumber perform the installation
although Laundry Pro 2.0 can be installed in most homes by the home
owner using standard hand tools. It should be noted there are potential
problems which can arise during the installation depending on the
condition of the plumbing in the home and the configuration and
location of the washer. If the cold water valve is stuck or the washing
machine needs to be moved back which may require re-leveling, a
plumber may be required. Aerus is not liable for improper installation or
damage caused from improper installation and recommends a licensed
plumber. Appropriate warnings and concerns are included in this
owner’s manual. Always follow local plumbing codes when installing the
Laundry Pro 2.0.
Can I hook the Laundry Pro 2.0 unit up to things other than a washing
machine?
No. However, Aerus has an optional ActiveClean port kit you
can install on the Laundry Pro 2.0 to create water with oxygen based
oxidizers for other cleaning uses (see page 12).
What effect does Laundry Pro 2.0 have on elastic?
Normal operation of a Laundry Pro 2.0 unit should have no negative
impact on elastic in clothing.
Can I let my clothes soak?
It is not recommended that clothes are allowed to soak in Laundry Pro
2.0 water.
Installation procedures can vary according to washing machine model. If you experience installation problems, read the manual first to make sure you
have installed the unit correctly. Call Customer Service at 800-572-0502 for more information. España: www.laundrypro.es; Italia: www.laundrypro.it;
Portugal: www.laundrypro.pt.
INSTALLATION PROBLEMS?
