Beurer NA 20, Instructions For Use Manual

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12. What if there are problems?
Problem/
questions
Possible causes Solution
The suction
power is im-
paired/non-ex-
istent�
Batteries are not in-
serted properly�
Check whether the
batteries have been
inserted the correct
way round�
Batteries are flat� Replace the batteries
and try again�
The grey rubber seal
on the lower end of
the head unit for seal-
ing the nasal secretion
container is missing�
Check whether the
grey rubber seal has
been fitted�
The nasal secretion
container is not cor-
rectly inserted�
Check whether the
3 raised lines on the
head unit are in the
same position as
those on the nasal se-
cretion container�
The valve still has
some residual mois-
ture, even if just a
small amount, after
cleaning�
Ensure that the valve
is completely dry after
cleaning in order for
the device to function�
13. Warranty/service
Beurer GmbH, Söflinger Straße 218, 89077 Ulm, Germany
(hereinafter referred to as “Beurer”) provides a warranty for this
product, subject to the requirements below and to the extent
described as follows�
The warranty conditions below shall not affect the seller’s
statutory warranty obligations which ensue from the sales
agreement with the buyer.
The warranty shall apply without prejudice to any mandatory
statutory provisions on liability.