20
Empty, completely flat batteries must be disposed of using specially designated collection boxes,
recycling points or electronics retailers. You are legally required to dispose of the batteries.
The codes below are printed on batteries containing harmful substances:
Pb = Battery contains lead
Cd = Battery contains cadmium
Hg = Battery contains mercury
9. Troubleshooting
Problem
Possible cause
Solution
The device does not
switch on.
The batteries are empty.
Replace the batteries.
The batteries are not inserted
correctly.
Reinsert the batteries.
Stimulation is too weak.
Universal cuff is not in sufficient
contact with the skin.
Replace the universal cuff. Ensure there is
sufficient contact with the skin.
Water contact electrodes are not
sufficiently moist.
Switch off the device. Moisten electrodes.
Stimulation is
uncomfortable.
The intensity on the device is set
too high.
Lower the intensity on the device.
Water contact electrodes are not
sufficiently moist.
Switch off the device. Moisten electrodes.
Connection cable is worn/faulty.
Replace the connection cable.
Water contact electrodes are
worn/faulty.
Replace the universal cuff.
Irregular stimulation.
Connection cable faulty.
Reduce the intensity and rotate the connection
cable on the socket by 90°. If additional power
failures occur, replace the connection cable.
Stimulation is ineffective. Water contact electrodes are not
positioned correctly on the skin.
Remove water contact electrodes and reposition
on the skin. Ensure there is sufficient contact
with the skin.
The skin turns red and/or
a stabbing pain occurs.
The universal cuff is not positi-
oned correctly on the skin.
Ensure that the universal cuff sits securely on
the skin and cannot move.
The universal cuff is dirty.
Clean the universal cuff as described in these
instructions for use.
One of the water contact
electrodes has a scratch.
Replace the universal cuff.
Water contact electrodes are not
sufficiently moist.
Switch off the device. Moisten electrodes.
Stimulation stops during
use.
The universal cuff has worked
itself loose from the skin.
Stop the application and reposition the universal
cuff.
The connection cable has
worked itself loose.
Stop the application and reinsert the connection
cable.
The batteries are empty.
Replace the batteries on the control unit.
If you cannot find a solution to your problem here, contact our Customer Services.