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Empty, completely flat batteries must be disposed of
through specially designated collection boxes, recycling
points or electronics retailers. You are legally required to
dispose of the batteries.
The codes below are printed on batteries containing harm-
ful substances:
Pb = Battery contains lead
Cd = Battery contains cadmium
Hg = Battery contains mercury
9. Troubleshooting
Problem
Possible cause
Solution
The device
does not
switch on.
The batteries are
empty.
Replace the
batteries.
The batteries are not
inserted correctly.
Reinsert the
batteries.
Stimulation
is too weak.
Cuff is not in
sufficient contact
with the skin.
Reposition the
cuff. Ensure there
is sufficient contact
with the skin.
Water contact
electrodes are not
sufficiently moist.
Switch off the
device. Moisten
electrodes.
Problem
Possible cause
Solution
Stimulation
is uncom-
fortable.
The intensity on the
device is set too
high.
Lower the intensity
on the device.
Water contact
electrodes are not
sufficiently moist.
Switch off the
device. Moisten
electrodes.
Connection cable is
worn/faulty.
Replace the
connection cable.
Water contact
electrodes are worn/
faulty.
Replace the cuff.
Irregular
stimulation.
Connection cable
faulty.
Reduce the
intensity and rotate
the connection
cable at the socket
by 90°. If additional
power failures
occur, replace the
connection cable.
Stimulation
is
ineffective.
Water contact
electrodes are not
positioned correctly
on the skin.
Remove water
contact electrodes
and reposition on
the skin. Ensure
there is sufficient
contact with the
skin.
