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Bernafon ZERENA, Instructions For Use Manual

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Auto Telephone

The Auto Telephone can 

automatically activate a phone 

program in the hearing aid, if 

your telephone has a 

dedicated magnet. The 

magnet needs to be placed on 

your telephone next to the 

sound outlet.

For more information, please contact your hearing 

care professional.

Summary of Contents for ZERENA

Page 1: ...ZERENA Instructions for Use miniRITE Receiver in the Ear Hearing Aids...

Page 2: ......

Page 3: ...aring aid families Zerena 9 MNR Zerena 7 MNR Zerena 5 MNR with NFMI and 2 4 GHz radio functionality The following acoustic options are available for the above families 60 Speaker 85 Speaker 100 Speake...

Page 4: ...ng aid Please read the booklet carefully including the warning sections This will help you to get the most out of your new hearing aid Your hearing care professional has adjusted the hearing aid to me...

Page 5: ...the hearing aid fitting performed by your hearing care professional Intended use The hearing aid is intended to amplify and transmit sound to the ear and thereby compensate for impaired hearing withi...

Page 6: ......

Page 7: ...ultiTool for handling batteries and cleaning 16 Turn the hearing aid ON and OFF 17 When to replace a battery 18 Replace the battery 19 Put on the hearing aid 21 Caring for your hearing aid 22 Standard...

Page 8: ...Mute the hearing aid optional 37 Quick reset 38 Using hearing aid with iPhone iPad and iPod touch 39 Pairing hearing aid with iPhone 40 Re connect your hearing aids to your iPhone iPad or iPod touch 4...

Page 9: ...e professionals about Tinnitus SoundSupport 54 Warnings related to Tinnitus SoundSupport 56 General warnings 58 Troubleshooting guide 66 Water dust resistance IP68 68 Conditions of use 70 Warranty cer...

Page 10: ...10 Identify your hearing aid speaker and earpiece Speakers miniRITE hearing aid comes with three different speakers Ear grip optional Speaker 60 Speaker shown 60 Speaker 85 Speaker 100 Speaker...

Page 11: ...ion Replace dome or Grip Tip VarioTherm is a registered trademark of Dreve Earpieces The speaker uses one of the following earpieces Power Mold speakers Dome Open Dome shown Grip Tip VarioTherm Micro...

Page 12: ...12 Your hearing aid What it is Ear grip optional Battery drawer Speaker 60 Speaker shown Microphone openings Push button Wax filter...

Page 13: ...13 Change program and volume and mute the hearing aid What it does Contains the battery Battery drawer is also the on off switch Holds the speaker in place Sound in Sound out Wax protection of speaker...

Page 14: ...right hearing aid as they might be programmed differently You can find left right color indicators in the battery drawer on 60 and 85 Speakers Indicators can also be found on 100 Speakers and some ear...

Page 15: ...size 312 Your hearing aid is a miniature electronic device that runs on special batteries To activate the hearing aid you must insert a new battery in the battery drawer See how in the Replace the bat...

Page 16: ...y sensitive devices Brush Wire loop Magnet MultiTool for handling batteries and cleaning The MultiTool contains a magnet which makes it easier to replace the battery in the hearing aid It also contain...

Page 17: ...the battery in place Turn the hearing aid ON and OFF The battery drawer is used to switch the hearing aid on and off To save battery life make sure your hearing aid is switched off when you are not we...

Page 18: ...ing aid is always working bring spare batteries with you or replace the battery before you leave home Bluetooth will be shut down and is not possible to use wireless accessories The Bluetooth word mar...

Page 19: ...ttery 2 Uncover Remove the sticky label from the side of the new battery Tip Wait 2 minutes so that the battery can draw air to ensure optimal function 3 Insert Insert the new battery into the battery...

Page 20: ...ll play a jingle through the earpiece Hold the earpiece close to your ear to hear the jingle Tip The MultiTool can be used for battery change Use the magnetic end to remove and insert batteries The Mu...

Page 21: ...eaker has an ear grip place it in the ear so it follows the contour of the ear see step 3 Step 1 Place the hearing aid behind your ear Step 2 Hold the bend of the speaker wire between your thumb and i...

Page 22: ...hearing aid hold it over a soft surface to avoid damage if you drop it Clean the microphone openings Carefully brush away debris from the openings using a clean brush Gently brush the surface and mak...

Page 23: ...23 Microphone openings Wax filter IMPORTANT NOTICE Use a soft dry cloth to clean the hearing aid It must never be washed or immersed in water or other liquids...

Page 24: ...There are 4 different types of domes Check your earpiece type and size below Open Dome Power Dome Bass Dome single vent Bass Dome double vent Grip Tip available in small and large left and right with...

Page 25: ...25 IMPORTANT NOTICE If the earpiece is not on the speaker when removed from the ear the earpiece might still be in the ear canal Consult your hearing care professional for further instructions...

Page 26: ...ith wax replace it with a new one Grip Tip should be replaced at least once a month Step 1 Hold on to the speaker and then pull off the earpiece Step 2 Insert the speaker exactly into the middle of th...

Page 27: ...fessional ProWax miniFit filter The speaker has a white wax filter attached to the end where the earpiece is attached The wax filter will help prevent wax and debris from damaging the speaker If the f...

Page 28: ...2 Remove Push the empty pin into the wax filter in the speaker and pull it out New filter 3 Insert Insert the new wax filter using the other pin remove the tool and throw it out 4 Final The speaker s...

Page 29: ...aterials The earpieces are customized for your ear Lite Tip VarioTherm Lite Tip Pow er M old M icro M old VarioTherm M icro M old Customized earpieces have a white wax filter attached to the sound ope...

Page 30: ...e earpiece contains a wax filter which should be replaced when clogged or when the hearing aid does not sound normal Always use the wax filter delivered by your hearing care professional ProWax filter...

Page 31: ...ool has two pins one empty for removal and one with the new wax filter 2 Remove Push the empty pin into the wax filter in the mold and pull it out 3 Insert Insert the new wax filter using the other pi...

Page 32: ...mode must be activated The hearing aid will still be working It is only necessary to activate flight mode on one hearing aid To activate and deactivate flight mode Press the push button for at least 7...

Page 33: ...are optional Please contact your hearing care professional to find out how your hearing aid is programmed If you experience difficult listening situations a special program may be helpful These are p...

Page 34: ...both ears You will hear a click when you turn the volume up or down A short press on the LEFT hearing aid decreases the volume A short press on the RIGHT hearing aid increases the volume You will hea...

Page 35: ...ograms These are programmed by your hearing care professional Press the button to change program If you have two hearing aids the RIGHT hearing aid switches forwards from for example program 1 to 2 an...

Page 36: ...36 To be filled out by the hearing care professional Program Activation sound When to use 1 1 beep 2 2 beeps 3 3 beeps 4 4 beeps Program change Medium press Short press...

Page 37: ...e the hearing aid while wearing it IMPORTANT NOTICE Do not use the mute function as an off switch as the hearing aid still draws current from the battery in this mode Apply a very long press 4 seconds...

Page 38: ...f you wish to return to the standard settings of the hearing aid programmed by your hearing care professional simply open and then close the battery drawer A jingle is played when you reset the hearin...

Page 39: ...our hearing care professional or visit our support site at www bernafon com Zerena is compatible with iPhone 7 Plus iPhone 7 iPhone SE iPhone 6s Plus iPhone 6s iPhone 6 Plus iPhone 6 iPhone 5s iPhone...

Page 40: ...ng hearing aid with iPhone 2 General 1 Settings On the General screen choose Accessibility Open your iPhone and go to Settings Make sure Bluetooth is on Then choose General Bluetooth General Accessibi...

Page 41: ...ty Open and close the battery drawer on both hearing aids if you have two and place it close to your iPhone The hearing aid stays in pairing mode for 3 minutes On the Accessibility screen choose Heari...

Page 42: ...on is needed for each hearing aid Your iPhone will detect the hearing aid for pairing Detected devices will appear in your iPhone list Choose your hearing aid Andrea s Hearing Devices Bernafon Zerena...

Page 43: ...re connect to your Apple device Made for iPod Made for iPhone and Made for iPad mean that an electronic accessory has been designed to connect specifically to iPod iPhone or iPad respectively and has...

Page 44: ...enables you to connect and control an endless range of other devices by linking to IFTTT via the internet Go to www bernafon com for more details and information on compatibility Bernafon EasyControl...

Page 45: ...m Apple the Apple logo iPhone iPad iPod touch and Apple Watch are trademarks of Apple Inc registered in the U S and other countries App Store is a service mark of Apple Inc Android Google Play and the...

Page 46: ...municate better in a lot of everyday situations TV A TV A is a wireless transmitter of sound from TV and electronic audio devices The TV A streams sound directly to your hearing aid RC A RC A offers t...

Page 47: ...elephone can automatically activate a phone program in the hearing aid if your telephone has a dedicated magnet The magnet needs to be placed on your telephone next to the sound outlet For more inform...

Page 48: ...management program The target population is the adult population over 18 years old Tinnitus SoundSupport is targeted to licensed hearing care professionals audiologists hearing aid specialists or oto...

Page 49: ...p manage tinnitus Your hearing care professional will also be able to offer the appropriate follow up care It is important to follow his her advice and directions regarding such care Prescription use...

Page 50: ...relief It offers a number of different sound options Together with your hearing care professional you can select your preferred sound s Tinnitus SoundSupport programs Together with your hearing care p...

Page 51: ...with Tinnitus SoundSupport When you select a hearing aid program for which Tinnitus SoundSupport is activated your hearing care professional can only set the push button on your hearing aid to work a...

Page 52: ...ease volume on only one hearing aid continue to press the push button repeatedly until desired level is reached B How to change Tinnitus SoundSupport volume in both ears simultaneously You can use one...

Page 53: ...prolonged period of time Your hearing care professional will advise you of the maximum amount of time per day you should use Tinnitus SoundSupport It should never be used at uncomfortable levels See...

Page 54: ...Tinnitus SoundSupport will decrease as you increase the level above 80 dB A SPL The fitting software will automatically display a warning when the hearing aid exceeds 80 dB A SPL A max wearing time i...

Page 55: ...t levels that may cause hearing damage The Limitation on Use table in the fitting software displays the number of hours the patient can safely use Tinnitus SoundSupport Note the max wearing time for e...

Page 56: ...or tinnitus or any dizziness nausea headaches heart palpitations or possible skin irritation at the point of contact with the device you should immediately discontinue use of the device and consult a...

Page 57: ...e hearing loss within the previous 90 days IV Acute or chronic dizziness V Unilateral hearing loss of sudden or recent onset within the previous 90 days VI Audiometric air bone gap equal to or greater...

Page 58: ...itions Furthermore note that in most cases infrequent use of a hearing aid does not permit a user to attain full benefit from it Consult your hearing care professional if you experience unexpected ope...

Page 59: ...Therefore check your medicine carefully before swallowing any pills Most hearing aids can be supplied with a tamper resistant battery drawer upon request This is strongly recommended for infants smal...

Page 60: ...d never dispose of batteries by burning them There is a risk that the batteries will explode Dysfunction Be aware of the possibility that your hearing aid may stop working without notice Keep this in...

Page 61: ...pacemakers regarding use with mobile phones and magnets The Auto Telephone magnet and MultiTool which has a built in magnet should be kept more than 30 cm away from the implant e g do not carry it in...

Page 62: ...eral warnings X ray CT MR PET scanning and electrotherapy Remove your hearing aid before X ray CT MR PET scanning electrotherapy surgery etc as your hearing aid may be damaged when exposed to strong f...

Page 63: ...car in the sun The hearing aid must not be dried in microwave ovens or other ovens The chemicals in cosmetics hairspray perfume aftershave lotion suntan lotion and insect repellent can damage the hear...

Page 64: ...aining hearing of the hearing aid user For information on whether your hearing aid is a power instrument see page 77 of this leaflet Possible side effects Hearing aids and earpieces may cause an accel...

Page 65: ...ng aid and other devices e g some mobile telephones citizens band systems and shop alarm systems and other devices may occur If this occurs increase the distance between the hearing aid and the interf...

Page 66: ...ced sound Clogged sound outlet Moisture Dead battery Squealing noise Hearing aid earpiece inserted incorrectly Ear wax accumulated in ear canal Beeping If your hearing aid plays 8 beeps 4 times consec...

Page 67: ...ve ear canal examined by your doctor Contact your hearing care professional 1 Unpair your hearing aids SettingsgGeneral gAccessibilitygHearing DevicesgDevicesg Forget this device 2 Turn Bluetooth off...

Page 68: ...to worry about sweat or getting wet in the rain Should your hearing aid come in contact with water and stop working please follow the these guidelines 1 Gently wipe off any water 2 Open the battery d...

Page 69: ...69 IMPORTANT NOTICE Do not wear your hearing aid while showering or participating in water activities Do not immerse your hearing aid in water or other liquids...

Page 70: ...5 to 93 non condensing Storage and transportation conditions Temperature and humidity should not exceed the following limits for extended periods during transportation and storage Temperature 25 C to...

Page 71: ...arranty certificate Name of owner Hearing care professional Hearing care professional address Hearing care professional phone Purchase date Warranty period Month Model right Serial no Model left Seria...

Page 72: ...ized party exposure to corrosive conditions physical changes in your ear damage due to foreign objects entering the device or incorrect adjustments are NOT covered by the limited warranty and may void...

Page 73: ...A m at 10 meter distance The hearing aid also contains a radio transceiver using Bluetooth Low Energy BLE and a proprietary short range radio technology both working at 2 4 GHz The 2 4 GHz radio trans...

Page 74: ...Industry Canada s licence exempt RSSs Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received includin...

Page 75: ...ause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio...

Page 76: ...well as the new Directive 2014 53 EU RED Declarations of Conformities for both relevant directives are available from the manufacturer Bernafon AG Morgenstrasse 131 3018 Bern Switzerland Tinnitus Soun...

Page 77: ...essional Power Instrument Yes No Settings overview for your hearing aid Left Right Volume control Program shift Mute Tinnitus SoundSupport Volume control indicators Beeps at min max volume Clicks when...

Page 78: ...ax hours per day Max hours per day 4 Max hours per day Max hours per day 177759 UK Ref OSHA Occupational Safety Health Administration U S department of Labour DIRECTIVE 2003 10 EC on the minimum healt...

Page 79: ...15 mm 8 15 mm 9 0 mm 19 mm Placeholder for FSC logo...

Page 80: ...rnafon New Zealand Millennium Centre Level 2 Building A 600 Great South Road Greenlane Auckland 1051 Toll Free 0800 442 257 info bernafon co nz South Africa Bernafon South Africa Pty Ltd 39 Van Vuuren...

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