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Store your hearing aids

(MNB T R only)

When you are not using your hearing aids, the charger is the best place 

to keep them. 

To ensure the longest life of the rechargeable battery in your hearing 

aids, do not expose them to excessive heat. For example, do not leave 

your hearing aids in the sun in front of a window or in a car, even if they 

are in the charger.

Long-term storage 

Before you put away or store your hearing aids for a prolonged period of 

time (more than 14 days), ensure you first fully charge them, and then 

turn them OFF. This way the battery can be charged again. 

Note

To protect the rechargeable battery, it is necessary that you fully charge the hearing aid every six months. If a 

stored hearing aid is not charged within a six month period, the rechargeable battery must be replaced.

IMPORTANT NOTICE

Be aware when the ambient temperature is 40°C (104°F), the surface of your 

hearing aid could reach a permissible temperature just below 43°C (109°F)

Summary of Contents for 05714464052363

Page 1: ...IAlpha miniBTE T miniBTE T R Instructions for use...

Page 2: ...d models MNB T R MNB T FW 1 3 Bernafon Alpha 9 MNB T R GTIN 05714464052363 Bernafon Alpha 7 MNB T R GTIN 05714464052370 Bernafon Alpha 5 MNB T R GTIN 05714464052387 Bernafon Alpha 9 MNB T GTIN 0571446...

Page 3: ...FW 1 3 Bernafon Alpha 3 MNB T R GTIN 05714464052394 Bernafon Alpha 1 MNB T R GTIN 05714464052400 Bernafon Alpha 3 MNB T GTIN 05714464052394 Bernafon Alpha 1 MNB T GTIN 05714464052400...

Page 4: ...nal questions contact your hearing care professional A hearing care professional hearing aid professional audiologist ENT ear nose and throat doctor and hearing aid dispenser is a person who is approp...

Page 5: ......

Page 6: ...n Intended user Person with hearing loss using a hearing aid and their caregivers Hearing care professional responsible for adjusting the hearing aid Intended user group Infants children and adults Us...

Page 7: ...ing care professional responsible for adjusting the hearing aid Intended user group Adults and children older than 36 months Use environment Indoor and outdoor Contraindications Not suitable for infan...

Page 8: ...IMPORTANT NOTICE The hearing aid amplification is uniquely adjusted and optimised to your personal hearing capabilities during the hearing aid fitting performed by your hearing care professional...

Page 9: ...ntify left and right hearing aids 18 Turn hearing aids ON OFF 20 Low battery indication 23 How to replace the battery size 312 24 Daily Use Put on the hearing aid with sound hook 26 Put on hearing aid...

Page 10: ...Use your hearing aids with iPhone iPad and iPod 42 Use your hearing aids with Android devices 43 Pairing and compatibility 44 Wireless accessories and other options 45 Tinnitus Tinnitus SoundSupport o...

Page 11: ...56 More info Troubleshooting 62 Find Product Information 66 Water and dust resistant IP68 68 Conditions of use 69 Technical information 71 Warranty 77 Your individual hearing aid settings 78 Sound an...

Page 12: ...us Warnings More info Your hearing aid and earpiece There are two different attachments and several different earpieces available for the hearing aid Mould Tube Sound hook With sound hook and mould ea...

Page 13: ...andard earpieces Power dome Grip Tip Available in small and large left and right with or without vent Bass dome double vent The thin tube uses one of the following earpieces Micro mould VarioTherm mic...

Page 14: ...and battery status Push button Change volume and programs Nail grip MNB T only Open the battery drawer Battery drawer MNB T only Contains the battery and functions as an on off switch Sound hook Tube...

Page 15: ...nly Contains the battery and functions as an on off switch With thin tube What it is and does Thin tube Brings sound into the ear Rechargeable battery MNB T R only LED Program volume and battery statu...

Page 16: ...rged hearing aids If your hearing aid s battery is completely drained the normal charging time is 3 5 hours 1 hour 0 5 hour Fully charged 40 charged 20 charged When the battery is fully charged the ch...

Page 17: ...ctivity devices can influence this performance Rechargeable battery MNB T R only If your rechargeable hearing aids do not perform for a full day contact your hearing care professional If your hearing...

Page 18: ...distinguish between the left and the right hearing aid as they may be programmed differently MNB T R only You can find left right colour indicators on the hearing aid itself Indicators can also be fou...

Page 19: ...ou can find left right colour indicators in the battery drawer Indicators can also be found on Micro moulds and moulds optional A RED indicator marks the RIGHT hearing aid A BLUE indicator marks the L...

Page 20: ...ht blinks GREEN twice confirming that it is ready for use Depending on your hearing aid settings you may also hear a start up jingle Your hearing aids automatically turn OFF and start charging when pl...

Page 21: ...elease the push button and wait until the hearing aid LED light blinks GREEN twice The hearing aid is now turned ON To turn OFF Press and hold the push button for approximately three seconds until the...

Page 22: ...save battery life make sure your hearing aid is switched off when you are not wearing it If you wish to return to the standard settings of the hearing aid simply open and close the battery drawer qui...

Page 23: ...rs before the hearing aid runs out of battery At this point you may continue to stream audio for approximately one hour MNB T When the battery is running low you hear three alternate beeps This gives...

Page 24: ...r 3 Insert Fully open the battery drawer Remove the battery Remove the sticky label from the side of the new battery Tip Wait 2 minutes so that the battery can draw air to ensure optimal functioning I...

Page 25: ...drawer The hearing aid will play a jingle through the earpiece Hold the earpiece close to your ear to hear the jingle The MultiTool can be used to change the battery Use the magnetic end to remove an...

Page 26: ...ng page if you have a hearing aid with a sound hook and mould The mould is customised for you and fits your ear shape The moulds are unique for the left or the right ear Gently pull your ear outwards...

Page 27: ...r piece Use only parts designed for your hearing aid Hold the bend of the tube between your thumb and index finger The earpiece should point towards the ear canal opening Gently push the earpiece into...

Page 28: ...The MultiTool has a built in magnet Keep the MultiTool at least 30 centimetres 1 foot away from credit cards and other magnetically sensitive devices Cleaning The MultiTool contains a brush and wire l...

Page 29: ...to carefully brush debris away from the openings Carefully brush the surface around the opening Make sure that no parts of the MultiTool are squeezed into the microphone openings by force This may des...

Page 30: ...e cleaned to keep it clear of moisture and wax If not cleaned it may become blocked with wax which stops sound from coming out Pull the thin tube out of the hearing aid and remove the earpiece Push th...

Page 31: ...he sound is not normal or contact your hearing care professional Clean the vent by pressing the brush through the hole twisting it slightly Vent IMPORTANT NOTICE Ensure you always use the same type of...

Page 32: ...The mould should be cleaned regularly Use a soft cloth to clean its surface Use the MultiTool wire loop to clean the opening Replace the tube The tubing between the mould and the hearing aid should be...

Page 33: ...s connecting them from the hearing aid Disconnect the tube and mould from the hook Hold the hook firmly when pulling it off the tube Other wise the hearing aid may be damaged Wash the mould and tube u...

Page 34: ...ned If the earpiece is filled with wax replace it with a new one Grip Tips should be replaced at least once a month Hold on to the end of the thin tube and then pull off the earpiece Insert the thin t...

Page 35: ...35 IMPORTANT NOTICE If the earpiece is not on the tube when removed from the ear the earpiece may still be in the ear canal For further instructions consult your hearing care professional...

Page 36: ...or replacement of wax filters contact your hearing care professional New filter Replace ProWax filter 2 Remove 3 Insert Remove the tool from the shell The tool has two pins One empty for removal and...

Page 37: ...to four tones when you change program depending on the program See the Sound and LED indicators section Press the push button to switch between programs If you have two hearing aids the RIGHT hearing...

Page 38: ...ange volume The push button allows you to adjust the volume When you increase or decrease the volume you will hear a click MAXIMUM START UP VOLUME MINIMUM A short press on the RIGHT hearing aid increa...

Page 39: ...efore you put away or store your hearing aids for a prolonged period of time more than 14 days ensure you first fully charge them and then turn them OFF This way the battery can be charged again Note...

Page 40: ...n on one hearing aid activates Flight mode on both hearing aids For more information about sounds and lights see the Sound and LED light indicators section LED light The LED will flash green orange or...

Page 41: ...te your hearing aids You can unmute your hearing aids by using one of the optional devices app or by applying a short press to the push button on the hearing aids MNB T only You can also mute your hea...

Page 42: ...ts contact your hearing care professional Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple products identified in the badge and has been c...

Page 43: ...treaming for Hearing Aids ASHA and allows for direct streaming from selected Android devices EasyControl A app can be used to control your hearing aids from your mobile device For assistance in using...

Page 44: ...ompatibility For instructions on how to pair your hearing aids with iPhone iPad iPod touch or Android devices visit https www bernafon com hearing aid users support library For a list of compatible iP...

Page 45: ...A A device that can be used as remote microphone and hands free headset when paired to your mobile phone Phone Adapter 2 A device that when used together with hearing aids and SoundClip A lets you com...

Page 46: ...id devices Ensure that you only download the app from the official app stores Telecoil Telecoil can help you hear better when using a phone with a built in loop or when in buildings with teleloop syst...

Page 47: ......

Page 48: ...rom tinnitus as part of a tinnitus management program The target population is the adult population over 18 years old Tinnitus SoundSupport is targeted to licensed hearing care professionals audiologi...

Page 49: ...p manage tinnitus Your hearing care professional will also be able to offer the appropriate follow up care It is important to follow his her advice and directions regarding such care Prescription use...

Page 50: ...aring care professional you can select your preferred sound s Tinnitus SoundSupport programs Together with your hearing care professional you decide for which programs you may want to have Tinnitus So...

Page 51: ...r the tinnitus relief sound Your hearing care professional will set the volume control for the sound generator in one of two ways A Change volume in each ear separately or B Change volume in both ears...

Page 52: ...when used for a prolonged period of time Your hearing care professional will advise you of the maximum amount of time per day you should use Tinnitus SoundSupport It should never be used at uncomforta...

Page 53: ...Tinnitus SoundSupport will decrease as you increase the level above 80 dB A SPL The fitting software will automatically display a warning when the hearing aid exceeds 80 dB A SPL See Max wearing time...

Page 54: ...relief sound can be listened to at levels that may cause hearing damage The Max wearing time table in the fitting software displays the number of hours the patient can safely use Tinnitus SoundSupport...

Page 55: ...s or possible skin irritation at the point of contact with the device you should immediately discontinue use of the device and consult a medical audiology or other hearing care professional As with an...

Page 56: ...ay need to be supplemented by auditory training and instruction in lipreading Furthermore note that in most cases infrequent use of hearing aids does not permit a user to attain full benefit from it O...

Page 57: ...environments Therefore do not use the hearing aid in environments with danger of explosions e g mines oxygen rich environments or areas where flammable anaesthetics are handled Fatality hazards and r...

Page 58: ...doctor For further handling instructions of your hearing instrument consult your hearing care professional The safety of recharging batteries using a USB connector is determined by the external signal...

Page 59: ...nes recommended by the manufacturers of implantable defibrillators and pacemakers regarding their use with magnets Cochlear implants If you are using a cochlear implant CI on one ear and a hearing aid...

Page 60: ...on or other side effects If these conditions occur seek consultation with a physician Use on aircraft Your hearing aids have Bluetooth wireless technology On board an aircraft the hearing aids must be...

Page 61: ...rference may occur in the vicinity of equipment with the symbol to the left Portable and mobile RF radio frequency communications equipment can affect the performance of your hearing aids If your hear...

Page 62: ...icro mould Hearing aid microphone muted Intermittent or reduced sound Clogged sound outlet Moisture Squealing noise Hearing aid earpiece inserted incorrectly Earwax accumulated in ear canal Ear has gr...

Page 63: ...ery with a dry cloth MNB T only Re insert the earpiece Have ear canal examined by your doctor Contact your hearing care professional Contact your hearing care professional 1 Unpair your hearing aid 2...

Page 64: ...cold Charging is incomplete The charger has stopped charging to protect the battery The hearing aid is incorrectly seated in the charger The hearing aid LED light blinks GREEN when the hearing aid is...

Page 65: ...r This completes the charging within approximately 15 minutes Check the charging ports for foreign objects Depending on how depleted the battery in the hearing aid is the hearing aid automatically res...

Page 66: ...To open the push button you need to use either the MultiTool that came with your hearing aids or another suitably pointed tool Insert tool into hole at the bottom of the push button Press the tool int...

Page 67: ...n the push button is closed correctly Close push button IMPORTANT NOTICE Your hearing care professional can also provide you with the serial number marked on your hearing aids Use an appropriate tool...

Page 68: ...in MNB T only Should your hearing aid come into contact with water and stop working please follow these guidelines 1 Gently wipe off any water 2 Open the battery drawer remove the battery and gently w...

Page 69: ...conditions Temperature and humidity shall not exceed the below limits for extended periods during transportation and storage Transportation Temperature 25 C to 60 C 13 F to 140 F Humidity 5 to 93 rel...

Page 70: ...ric pressure 700 hPa to 1060 hPa Transportation and storage conditions Temperature and humidity shall not exceed the below limits for extended periods during transportation and storage Transportation...

Page 71: ...er using Bluetooth Low Energy technology and a proprietary short range radio technology both operating at ISM band 2 4 GHz The radio transmitter is weak and always below 9 mW equal to 9 6 dBm in total...

Page 72: ...nts and other relevant provisions of Directive 2014 53 EU This medical device complies with Medical Device Regulation EU 2017 745 Declaration of Conformity is available at the headquarters Bernafon AG...

Page 73: ...es or batteries according to local regulations Hearing aid users can also return electronic waste to their hearing care professional for disposal Electronic equipment covered by Directive 2012 19 EU o...

Page 74: ...symbol for hearing assistance The T signifies that a hearing loop is installed Radio Frequency RF transmitter Your hearing aid contains an RF transmitter GTIN Global Trade Item Number A globally uniqu...

Page 75: ...rer s serial number so that a specific medical device can be identified Medical Device The device is a medical device Battery recycling symbol Li ion battery recycling symbol Temperature limit Indicat...

Page 76: ...r damage due to foreign objects entering the device or incorrect adjustments are NOT covered by the international warranty and may void it The above international warranty does not affect any legal ri...

Page 77: ...ddress ___________________________________ Hearing care professional s phone ____________________________________ Purchase date ____________________________________________________ Warranty period ___...

Page 78: ...fessional Tinnitus SoundSupport Limitation on use n No limitation on use Program Start up volume Tinnitus Max volume Tinnitus n 1 Max _______ hours per day Max _______ hours per day n 2 Max _______ ho...

Page 79: ...repeatedly until you reach your desired level n B How to change Tinnitus SoundSupport volume in both ears simultaneously You can use one hearing aid to increase decrease the sound in both hearing aid...

Page 80: ...n No Change volume n Yes n No n Yes n No Change program n Yes n No n Yes n No Mute MNB T only n Yes n No Volume control indicators n On n Off Beeps at min max volume n On n Off n On n Off Beeps when...

Page 81: ...ent indicators are listed on the following pages Your hearing care professional can set sound and LED indicators to match your preferences Program nSound nLED When to use 1 1 tone 2 2 tones 3 3 tones...

Page 82: ...ght comments ON nJingle n Shown once OFF MNB T R only n 4 descending tones n Volume Sound LED light Start up volume n2 beeps n Minimum maximum volume n3 beeps n Volume up down n1 beep n Mute n Continu...

Page 83: ...reless programs2 2 different tones Flight mode Sound nLED Flight mode active Short jingle Flight mode inactive Short jingle 3 Long GREEN blink GREEN blink ORANGE blink 1 Hearing aid microphone TV Adap...

Page 84: ...rophone service check needed 8 beeps repeated 4 times n Repeated four times The hearing aid LED light does not turn ON when the hearing aid is placed in the charger MNB T R only Turned OFF See the Tro...

Page 85: ...LED light blinks GREEN when the hearing aid is placed in the charger MNB T R only Continuously blinking See the Troubleshooting section Short GREEN blink Long ORANGE blink Short ORANGE blink 243993VE...

Page 86: ...0000243790000001 243993VE VI 2021 12 21 v1...

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