BENSON OUHA 100, Installation And User Instructions Manual

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BENSON OIL UNIT HEATER
5
(a Model is as per order
(b That it is undamaged
(c That it is suitable for the fuel supply
(d That it is suitable for the electrical supply
If any of the points are not satisfied then
contact should be made with the sales office
at Benson Heating as soon as possible by
telephoning 01547 528534. in the case of
claims for damage, this must be reported in
writing within 24 hours of delivery, in order to
comply with insurance criteria.
THE WARRANTY REGISTRATION CARD
SUPPLIED WITH THE HEATER MUST BE
COMPLETED AND RETURNED IN THE
PRE PAID ENVELOPE TO BENSON
HEATING ON COMPLETION OF
COMMISSIONING
Warranty claims made without this
condition being fulfilled will not be
processed
1.5 Warranty
The heater is supplied with a 2 year warranty
comprising of the following :-
1 year parts and labour
1 year parts only.
In addition to this there is also a 10 year time
related warranty on the combustion chamber.
The warranty commences from the date of
dispatch from the manufacturer, and is
subject to the terms detailed within the
Benson Heating 'conditions of business'.
The warranty may be invalidated if -
a) The warranty registration and
commissioning card has not been completed
and returned to Benson Heating
b) The installation is not in accordance with
the general requirements of this manual
c) The flue arrangement and air supply for
the heater are not in accordance with the
manufacturers recommendations, codes of
practice, or similar standards
d) Air flow through the heater is not in
accordance with the manufacturers technical
specifications
e) Internal wiring on the heater has been
tampered with or Unauthorised service/
repairs undertaken
f) The main electrical supply input to the
heater has been interrupted during the
heating mode
g) The heater has been subject to and
affected by the ingress of water in any form
h) The heater is not operated at the rating’s
laid down in the manufacturers technical
specifications
i) The heater has not been operated or used
within the normal scope of its intended
application
j) The manufacturer's recommended
minimum service requirements have not
been complied with
All warranty claims must contain the
following information to enable
processing to take place;
(1) Heater model
(2) Heater serial number
(3) Order reference/date of order, together
with full installation details (name and
address)
(4) Details or symptoms of fault
(5) Installers name and address.
Faulty parts must be returned to the Benson
Heating Spares Department, the address of
which is provided at the back of this manual.
Any such parts will undergo inspection to
verify the claim. Replacement parts supplied
prior to this may be charged, and a credit
supplied upon subsequent validation of the
warranty claim.
Consumable items are specifically not
included within the scope of the warranty.
Notification is required immediately a fault is
suspected.
The manufacturer will not accept
responsibility for any additional damage that
has been caused, expense incurred, or
consequential loss resulting from any failure
of the heater (s)