39
Troubleshooting
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or
e-mail us at: [email protected].
The monitor cannot be remote controlled.
•Check if the universal remote RS232 cable (remote cable, purchased separately) has been
connected to the monitor properly.
•Check if the remote cable is damaged. Replace the broken cable with a new one and make
connection again.
No SDI image can be seen.
•Press the
ENTER
button on the front of the monitor and select
SDI
.
•Check if the video cable has been connected properly to the SDI input terminal of the
monitor and your video source.
Black bars appear at the upper and lower parts of the display.
Black bars appear when the aspect ratio of the input image is different from that of the
monitor. This is not a failure of the unit. Adjust the aspect ratio of the input image from
Scaling
under
Main screen
or
Sub screen
if desired.
