BenQ RP553K User Manual Download Page 1

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RP553K/RP653K
LCD Monitor

User Manual

Summary of Contents for RP553K

Page 1: ...RP553K RP653K LCD Monitor User Manual ...

Page 2: ...contents thereof without obligation to notify any person of such revision or changes Copyright Copyright 2017 BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise witho...

Page 3: ...mote control 11 Using the remote control 13 Connection 14 Connecting audio video signals 14 Connecting the multimedia inputs 17 Connecting the touch module 18 Connecting power 19 Installing and Removing OPS module 19 Using the touch screen 20 Important instructions for using the touch screen 24 Basic operations 25 Turning the display on or off 25 Initial Setup 25 Sidebar Menu 26 Switching input si...

Page 4: ...u 33 Sound menu 34 Setting menu 35 Working with Android OS 37 Settings 38 Local Application 39 BenQ Suggest 40 Browser 41 ES File Explorer 42 InstaQPrint 43 InstaQShare 44 Multimedia 46 WPS Office 47 Product information 49 Specifications 49 Dimensions 52 Supported input signal resolution 54 Troubleshooting 55 7 24 17 ...

Page 5: ...y Using wrong or unsuitable accessories may cause the display to fall and result in serious personal injuries Make sure that the surface and fixing points are strong enough to sustain the weight of the display To reduce the risk of electric shock do not remove covers No user serviceable parts inside Refer servicing to qualified service personnel To prevent personal injuries mounting the display or...

Page 6: ...rms or when unused for long periods of time 14 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Notes on the LCD panel of...

Page 7: ...t expose the remote control to water or moisture Failure to do so could result in malfunction Confirm there is no object between the remote control and the remote sensor of the product When the remote control will not be used for an extended period remove the batteries Battery safety notice The use of the wrong type of batteries may cause chemical leaks or explosion Please note the following Alway...

Page 8: ...ment and standards pertaining to environmental management BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection manufacturing packaging transportation using and disposal of the products BenQ ecoFACTS label lists key eco friendly design highlights of each product hoping to ensure that consumers make informed green choices...

Page 9: ...attery x 2 Touch pen x 2 Quick start guide The type of power cord supplied may differ from that illustrated depending on your region of purchase Before discarding the package check that you haven t left any accessories inside the box Dispose of packaging materials wisely You can recycle the cardboard carton Consider storing the package if possible for future transport of the display Do not leave p...

Page 10: ... horizontal and object free surface Make sure that the size of the cloth is larger than the display 2 Gently lay the display on the cloth with the LCD screen facing down 3 Remove the desktop stands from the display if installed 4 Identify the wall mounting screw holes on the back of the display as shown in the illustration 5 Install the wall mounting bracket on the display and attach the display t...

Page 11: ...ep at least 10 mm of clear space from the back cover of the display to the wall Please consult a professional technician for wall mount installations The manufacturer accepts no liability for installations not performed by a professional technician 10 mm 0 39 ...

Page 12: ...u Ambient Light Sensor Detects the ambient room light conditions to automatically adjust the display backlight brightness Remote Control Sensor Receives the signal from the remote control POWER Press to turn the display on or off AUDIO OUT Connects to an external audio device such as a speaker stereo system or headphone to output the audio that is supplied by the video source MIC Connects to a mic...

Page 13: ...DMI OUT Connects to display devices with an HDMI input HDMI 1 HDMI 2 HDMI 3 or OPS input LAN Connects to a network using the Ethernet cable HDMI 4 MHL Receives HDMI signals from an external device or an MHL compatible device VGA Receives analog RGB signals from an external device such as a computer PC AUDIO Receives audio signals from an external device RS232 IN Used for external control Receives ...

Page 14: ... USB3 Connects the USB cable from the display to a computer to use the touch module TOUCH USB4 Connects the USB cable from the display to a computer to use the touch module 15 16 17 TOUCH USB1 must be used with HDMI 1 TOUCH USB2 must be used with HDMI 2 TOUCH USB3 must be used with HDMI 3 and TOUCH USB4 must be used with HDMI 4 MHL or VGA ...

Page 15: ... aspect ratio of the display image MULTI MEDIA buttons Used to control the media playback Numeric buttons 0 9 Performs as numeric buttons when the OSD menu is on SCREEN SHOT Captures a screenshot and automatically save it to the display s internal memory or to a USB drive if plugged CHLIST Deletes a character displays program list This function is only supported for certain models MUTE Turns on or...

Page 16: ...des the image the screen becomes blank when the OSD menu is off Press again to resume normal display MENU Opens or closes the OSD menu FREEZE Freezes the image when the OSD menu is off OK Confirms your selection or save changes Cursor keys Scrolls through settings and options in the OSD menu when the OSD menu is on Back button Returns to the previous page in Android OS Home button Returns to the h...

Page 17: ...ight or strong light the remote control may not operate properly In this situation change the light source readjust the angle of the display or operate the remote control from a location closer to display s remote control sensor window 1 Open the remote control battery compartment cover 2 Insert the supplied batteries ensuring that the positive and negative marked battery terminals match the and m...

Page 18: ...d pull the connectors at the end of the cable Ensure that all cables are fully inserted and firmly seated Connecting the VGA input 1 Connect the VGA jack on the display to the VGA output jack on a computer using a D Sub 15 pin cable 2 Connect the computer s audio output jack to the PC AUDIO jack on the display using a suitable audio cable 3 To view images from this input press the INPUT button on ...

Page 19: ...DMI 1 HDMI 2 HDMI 3 or HDMI 4 MHL input jack on the display using the supplied HDMI cable 2 To view video image from this input press the INPUT button on the remote control or tap the Input Source icon in the sidebar menu and then select HDMI 1 HDMI 2 HDMI 3 or HDMI 4 All HDMI ports support 4K resolution Computer HDMI cable VCR DVD Player ...

Page 20: ... phone or tablet to the HDMI 4 MHL input jack on the display using an MHL cable 2 To view video image from this input press the INPUT button on the remote control or tap the Input Source icon in the sidebar menu and then select HDMI 4 The MHL cable is not supplied and should be purchased separately MHL cable MHL compatible device ...

Page 21: ...lash drive 1 Plug the USB flash drive in the USB 1 USB 2 USB2 0 or USB3 0 port 2 A dialog box appears on the screen Select Ok to enter the multimedia mode The USB flash drives are not supplied and should be purchased separately USB flash drive USB 2 USB 1 MIC AUDIO OUT USB flash drive ...

Page 22: ...en frame where sensors are located when initiating the touch module It is highly recommended that you connect the display to the PC or laptop directly Avoid connecting the display to a face plate device which may cause failures in touch operations If any ghost image occurs please try to unplug and then re plug all USB cables If the failure image still exists use another USB type A to A cable TOUCH...

Page 23: ...d then secure with screws To remove the OPS module 1 Power off the display 2 Remove the two screws and pull out the OPS module The supplied power cord is suitable for use with 110 240V AC power only The power cord and outlet illustrated may differ from the ones used in your region Only use an appropriate power cord for your region Never use a power cord which appears damaged or frayed or change th...

Page 24: ... are only supported by Windows 8 Windows 7 Home Premium Professional Enterprise and Ultimate versions For Windows XP Windows Vista and Windows 7 Starter and Home Basic versions multi touch are not supported Windows is a registered trademark of Microsoft Corporation in the United States and other countries OS functions Gesture actions For Windows XP Windows Vista Windows 7 Windows 8 1 and Windows 1...

Page 25: ...g your finger Flick in a desired direction Multi touch functions For Windows 7 Home Premium Professional Enterprise and Ultimate versions Right click 1 Press on the target 2 Tap the screen with another finger 3 Release the second finger Scrolling Drag one or two fingers up or down Zoom Move two fingers apart or toward each other OS functions Gesture actions or ...

Page 26: ... sleep mode S3 Press and hold for 4 seconds OS functions Gesture actions Gesture Description For Windows 8 Press and hold to learn This touch interaction causes detailed information or teaching visuals for example a tooltip or context menu to be displayed without a commitment to an action Anything displayed this way should not prevent users from panning if they begin sliding their finger Tap for p...

Page 27: ...r to the panning direction selects objects in a list or grid ListView and GridLayout controls Display the AppBar with relevant commands when objects are selected Pinch and stretch to zoom While the pinch and stretch gestures are commonly used for resizing they also enable jumping to the beginning end or anywhere within content with Semantic Zoom A Semantic Zoom control provides a zoomed out view f...

Page 28: ...small amount of alcohol to clean the infrared plastic filter To avoid damage to the screen never use any type of abrasive materials to wipe the screen Use a neutral detergent to clean the touch screen Avoid using detergents with erosive substance such as banana oil or ammonia Moisten a clean soft lint free cloth with a neutral detergent and then clean the touch screen Do not spray a detergent on t...

Page 29: ...isplay Wait for the display to boot up with the BenQ screen This may take a moment 2 Tap Next on the screen to begin Follow the on screen instructions to set up the language date and time and network Or your can skip some of these steps and complete the setup later To turn on the display press the POWER button on the control panel or on the remote control To turn off the display press the POWER bu...

Page 30: ...put signal Refer to Switching input signals on page 27 for more information Display Settings Opens or closes the OSD menu Back Returns to the previous screen or exit the running application Home Returns to the Android home screen Recent apps Displays a list of the most recently used apps Tools Reveals additional tools including Volume Screen Capture and Whiteboard functions Freeze Freezes the scre...

Page 31: ... Switching input signals To select an input signal Press the INPUT button on the remote control and press the or button to select an input signal Tap the Input Source icon in the sidebar menu and then tap an input signal ...

Page 32: ... and click Ok to access the Software download page Setting up Internet connection Your display must be connected to a network to download updates or surf the Internet Wired Connection 1 Connect one end of the Ethernet cable to the LAN port of the display 2 Connect the other end of the Ethernet cable to the LAN port of the router 3 Press the HOME button on the remote control or tap the Home icon in...

Page 33: ...et select NETWORK UPDATE and then press the OK button on the remote control If you want to update the software via the USB port select USB UPDATE then press the OK button on the remote control Or you can skip this step and update the software later If you are connecting to a secured wireless network enter the password for the wireless network access when prompted and tap Connect Software update pr...

Page 34: ... remote control or scroll down on the screen to select Restore To Default 4 A confirmation appears on the screen select Yes to reset your display Via Android OS 1 Press the HOME button on the remote control or tap the Home icon in the sidebar menu to open the Android home screen 2 On the home screen select Settings Storage reset 3 In the Storage reset menu select Factory data reset 4 In the Factor...

Page 35: ...ness Saturation PC Image Mode Color Temperature Zoom Mode 33 Sound Sound Mode Low Pitch High Pitch Balance 34 Setting Menu Time Anti Image Retention HDMI_CEC HDMI EDID Version Light Sensor Keypad Lock IR Lock Power On Mode Power Save Mode Boot Source Software Update USB Restore To Default 35 Some options are only available when a certain input signal source is selected ...

Page 36: ...1 Press the MENU button to open the OSD menu 2 Swipe left or right along the top of the OSD menu on the screen to select the submenu 2 Press the or button to select an item 3 Scroll up or down to browse the items 3 Press the OK button to confirm selections 4 Tap an option to adjust and save the settings 4 Press the and button to select a feature and press the or button to adjust settings Press the...

Page 37: ...ht will be activated Contrast Adjusts the degree of difference between darkness and lightness Brightness Adjusts the balance between light and dark shades Hue Adjusts the degree of how we perceive colors Sharpness Adjusts the clarity and visibility of the edges of the subjects in the image Saturation Adjusts the purity degree of colors PC Image Mode Adjusts the PC display settings Sets PC image mo...

Page 38: ...ource HDMI Auto Panorama Mode Just Scan 14 9 PC Mode Default 16 9 and 4 3 VGA 16 9 4 3 14 9 PC Mode and Default Name Description Sound Mode Selects a preset audio mode Available modes are Standard Music Movie Sports and User The properties such as Low Pitch and High Pitch can be adjusted if the mode is set to User Low Pitch Adjusts the bass level High Pitch Adjusts the treble level Balance Adjusts...

Page 39: ... Image Retention Enables disables the image retention function HDMI_CEC Allows the user to command and control the CEC enabled devices connected through HDMI by using only one remote control HDMI EDID Version Adjusts the output signal s image resolution to match the display s native resolution Available options are Default EDID 1 4 or EDID 2 0 Light Sensor Enables disables the ambient light sensor...

Page 40: ...n automatically Available options are Low High or Off Low If the display receives no signal or any operations for 5 minutes the screen becomes blank until a signal is detected from the input source High If the display receives no signal or any operations for 5 minutes it automatically goes into stand by mode Off The display always keeps in power on mode Boot Source Sets the video source after a re...

Page 41: ...ng the touch pen or your finger Tap your desired application icon to launch the application Using the remote control Press the 3 or 4 button to select your desired application and press the OK button to launch the application Select Local Application to access all applications To return to the Android home screen press the HOME button on the remote control or tap Home icon in the sidebar menu Sinc...

Page 42: ...t this option to view downloaded apps system apps and running apps Storage reset Select this option to view the system storage information or restore all parameters to the factory default settings About Select this option to update the software or view the basic system information i e device name legal information model name software version serial number and build information Date time Select thi...

Page 43: ... Draws on the screen or annotates Refer to EZWrite 4 0 Lite Documents for more information InstaQPrint Prints files stored on the display s internal memory and connected storage devices or any images shown on the display Refer to InstaQPrint on page 43 for more information InstaQShare Shares files stored on the display s internal memory and connected storage devices Refer to InstaQShare on page 44...

Page 44: ...egory on the left panel to browse the suggested apps Tap an app from the selected category to view a basic description of the app Function Description Search Tap to search for an app Education Tap to show the suggested apps in the Education category Corporation Tap to show the suggested apps in the Corporation category Exit Tap to close BenQ Suggest ...

Page 45: ...lnternet Function Description Address Bar Enter the web page address to view the page Close Tap to close the current web page New Tap to open a new web page Settings Tap to configure the browser settings Back Tap to return to the previous page Next Tap to go to the next page Refresh Tap to reload the current web page Favorite Tap to save the current web page to bookmarks Search Tap to search the I...

Page 46: ...you can view or edit the file according to the available options Function Description Exit Tap to close ES File Explorer Theme Tap to change different theme Settings Tap to access more advanced options New Tap to create a new folder Search Tap to search for files in the internal memory or external device Refresh Tap to reload the current page View Tap to toggle between list view or icons view Wind...

Page 47: ... the desired file photo page or image you want to print 2 Tap Manage Printers to choose which printer that you want to use 3 To select a printer Tap an option from the list of available printers on the left panel Tap Scan for Wi Fi Printers to search for printers automatically Tap Manual Setup to add a new printer manually Before launching the application make sure your display is properly connect...

Page 48: ...ice and then click the InstaQShare ID name that you want to connect to 4 Enter the password shown on the upper right corner of the display 5 Once the mobile device has successfully connected to the display a confirmation message will appear on the display Tap Allow on the display to confirm the connection 6 Once connected you can Mirror the display s screen on your mobile device by tapping TV Mirr...

Page 49: ...rking with Android OS 45 You can also tap Setting in the lower right corner of the display to modify the settings for InstaQShare such as the InstaQShare ID name password or mirroring confirmation message ...

Page 50: ...Music to view the audio files Tap the desired audio file to play the song audio clip Tap Video to view the videos Tap the desired video file to play the video clip Supported multimedia file formats Video Photo Audio Supported File Formats File Extension MPEG1 MPEG2 MPEG4 H264 RM RMVB MOV MJPEG VC1 DIVX FLV avi mpg dat vob div mov mkv rm rmvb mp4 mjpeg ts trp wmv asf flv Supported File Formats File...

Page 51: ...nel to browse and open a file located in either the dis play s internal memory an external storage device or cloud storage 2 Tap the function menu on the top panel to access the file format s various functions The description below is for a PowerPoint file the function menus for other file formats will vary Function Description File Tap to open save share print and manage your presentations View T...

Page 52: ... to write draw paint or sketch to the slides Play Tap to start a slide show Save As Tap to save the presentation file on either the display s internal memory an external storage device or cloud storage Undo Tap to undo an action Redo Tap to redo the last action Close Tap to close the presentation file Back Tap to return to the previous page Next Tap to go to the next page Exit Tap to exit WPS Offi...

Page 53: ...t USB Type B x4 Operating System Window 2000 Window XP Window Vista Win 7 Win 8 8 1 Win 10 Win CE 6 0 Mac OS X 10 6 10 11 Chrome OS 39 or above Ubuntu 10 4 or above Fedora 10 or above RedFlag 6 2 or above OpenSuse 11 4 or above up to 10 points varied by different apps Panel glass Tempered glass thickness Mohs scale 4mm 7H Anti bacteria coating N A AG80 Yes Input Computer VGA D Sub 15 pin HDMI 1 4x...

Page 54: ... x 149 9 Bezel Dimension T B L R mm 26 5 97 0 26 5 26 5 Feature DVI daisy chain X X RS232 control daisy chain X X Image setting O O Picture mode O O Sharpness enhancement X X Proof of image retention O O Dimming control X X Blank O O Freeze O O 10 bit color processing O O Built in video wall support X X Scheduling X X Source volume control O O HDMI HDCP O O HDMI MHL O O De Interlacing Comb Filter ...

Page 55: ...able APK cannot be installed in the default location unless given permission by the management units Contact your BenQ dealer for the required support for the management permission Without management permission installing function won t work There is no guarantee that the self installed APK can function normally Storage Content storage may vary by the product supplied for your region Pre installed...

Page 56: ...Product information 52 Dimensions RP553K Unit mm ...

Page 57: ...Product information 53 RP653K Unit mm ...

Page 58: ...720 x 400 85Hz 720 x 400 70Hz 720 x 576 60Hz 800 x 600 85Hz 800 x 600 60Hz 1024 x 768 85Hz 1024 x 768 60Hz 1152 x 864 75Hz 1280 x 720 120Hz 1280 x 720 60Hz 1280 x 800 60Hz 1280 x 960 60Hz 1280 x 1024 85Hz 1360 x 768 60Hz 1366 x 768 60Hz 1600 x 900 60Hz 1600 x 1200 60Hz 1920 x 1080 60Hz 3840 x 2160 30Hz supported Blank not supported 3840 x 2160 60Hz is available via HDMI 4 MHL ...

Page 59: ... loose cable connections Make sure that all cables are connected firmly The computer input image looks strange Have you chosen an unsupported output resolution on the computer Refer to Supported input signal resolution on page 54 to select a supported resolution and try again Use the Auto Tune function See Picture menu on page 33 to let the display automatically optimize the display of computer im...

Page 60: ...sor window Check that the remote control sensor window is not under strong fluorescent lighting or in direct sunlight Check for any devices computer or personal digital assistant PDA nearby that transmit infrared signals which may cause interference to signal transmission between the remote control and the display Turn off the infrared function of these devices USB Function When working with the e...

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