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BenQ MS500H, User Manual

The BenQ MS500H is a powerful projector designed with high-end specifications. Easily access the user manual for this product on our website, where you can download it for free. Delve into the product's features, functions, and operating instructions to make the most of your projector experience.

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Maintenance

49

Do not turn the power on with the lamp cover removed. 

Resetting the lamp timer
15.

After the startup logo, open the On-Screen Display (OSD) menu. Go to the SYSTEM 
SETUP: Advanced > Lamp Settings menu. Press MODE/ENTER. The Lamp Settings 
page displays. Highlight Reset Lamp Timer. A warning message is displayed asking if 
you want to reset the lamp timer. Highlight Reset and press MODE/ENTER. The lamp 
time will be reset to “0”.

Do not reset if the lamp is not new or replaced as this could cause damage. 

Summary of Contents for MS500H

Page 1: ...Welcome MS500H TS513P Digital Projector User Manual ...

Page 2: ...1 Switching input signal 24 Magnifying and searching for details 25 Selecting the aspect ratio 25 Optimizing the image 27 Setting the presentation timer 30 Remote paging operations 31 Freezing the image 31 Hiding the image 31 Locking control keys 31 Operating in a high altitude environment 32 Creating your own startup screen 32 Adjusting the sound 33 Shutting down the projector 33 Direct power off...

Page 3: ...cing to qualified service personnel 4 Always open the lens shutter if any or remove the lens cap if any when the projector lamp is on 5 In some countries the line voltage is NOT stable This projector is designed to operate safely within a mains voltage between 100 to 240 volts AC but could fail if power cuts or surges of 10 volts occur In areas where the mains voltage may fluctuate or cut out it i...

Page 4: ...plugged 10 Do not place this product on an unstable cart stand or table The product may fall sustaining serious damage 11 Do not attempt to disassemble this projector There are dangerous high voltages inside which may cause death if you should come into contact with live parts The only user serviceable part is the lamp which has its own removable cover Under no circumstances should you ever undo o...

Page 5: ...are higher than 3000 m 10000 feet 14 Do not block the ventilation holes Do not place this projector on a blanket bedding or any other soft surface Do not cover this projector with a cloth or any other item Do not place inflammables near the projector If the ventilation holes are seriously obstructed overheating inside the projector may result in a fire 15 Always place the projector on a level hori...

Page 6: ...fety matter to your attention to prevent possible damage to person and property If you intend to mount your projector on the ceiling we strongly recommend that you use a proper fitting BenQ projector ceiling mount kit and that you ensure it is securely and safely installed If you use a non BenQ brand projector ceiling mount kit there is a safety risk that the projector may fall from the ceiling du...

Page 7: ...s Selectable password protected function 3D color management allowing color adjustments to your liking Selectable quick cooling function making the projector cool in a shorter time Presentation timer for better control of time during presentations One key auto adjustment to display the best picture quality Digital keystone correction to correct distorted images Adjustable color balance control for...

Page 8: ...s will be suitable for your region and may differ from those illustrated The warranty card is only supplied in some specific regions Please consult your dealer for detailed information Pull the tab before using the remote control Optional accessories Projector Power cord VGA cable Quick start guide User manual CD Warranty card Remote control with battery 1 Spare lamp kit 2 Wall mount kit 3 RS232 c...

Page 9: ... Projection lens 10 AC power jack 11 Rear adjuster foot 12 Ceiling mount holes 13 Front adjuster foot 14 RS232 control port 15 USB port 16 HDMI input port 17 RGB signal output jack 18 RGB PC Component Video YPbPr YCbCr signal input jack 19 S Video input jack Video input jack 20 Audio L R input jacks 21 Audio input jacks Audio output jack 22 Kensington anti theft lock slot 5 Front upper side 3 4 6 ...

Page 10: ...play OSD menu is activated the 5 11 and 13 keys are used as directional arrows to select the desired menu items and to make adjustments 14 SOURCE Displays the source selection bar 1 Focus ring Adjusts the focus of the projected image 2 Zoom ring Adjusts the size of the image 3 LAMP indicator light Indicates the status of the lamp Lights up or flashes when the lamp has developed a problem 4 MENU EX...

Page 11: ... determines the best picture timings for the displayed image 10 Right When the On Screen Display OSD menu is activated the 3 9 and 11 keys are used as directional arrows to select the desired menu items and to make adjustments 11 SOURCE Displays the source selection bar 12 MODE ENTER Selects an available picture setup mode Activates the selected On Screen Display OSD menu item 13 Timer On Activate...

Page 12: ...llustrated instructions Push and hold the locking arm while pulling out the battery holder 2 Insert the new battery in the holder Note the positive polarity should face outward 3 Push the holder into the remote control Avoid excessive heat and humidity There may be battery damage if the battery is incorrectly replaced Replace only with the same or equivalent type recommended by the battery manufac...

Page 13: ...ion with the projector suspended upside down from the ceiling in front of the screen Purchase the BenQ Projector Ceiling Mount Kit from your dealer to mount your projector on the ceiling Set Front Ceiling in the SYSTEM SETUP Basic Projector Position menu after you turn the projector on 3 Rear Ceiling Select this location with the projector suspended upside down from the ceiling behind the screen N...

Page 14: ...intend to permanently install the projector you should physically test the projection size and distance using the actual projector in situ before you permanently install it so as to make allowance for this projector s optical characteristics This will help you determine the exact mounting position so that it best suits your installation location Screen size Distance from screen mm Vertical offset ...

Page 15: ... projector see Shipping contents on page 8 They are commercially available from electronics stores The connection illustrations below are for reference only The rear connecting jacks available on the projector vary with each projector model 1 VGA cable 2 VGA to DVI A cable 3 USB cable 4 HDMI cable 5 Component Video to VGA D Sub adapter cable 6 Audio L R cable 7 S Video cable 8 Video cable 9 Audio ...

Page 16: ...ibed below Connecting audio The projector has one built in mono speaker which is designed to provide basic audio functionality accompanying data presentations for business purposes only It is not designed for nor intended for stereo audio reproduction use as might be expected in home theater or home cinema applications Any stereo audio input if provided is mixed into a common mono audio output thr...

Page 17: ...ng fan for approximately 90 seconds before energizing the lamp 3 If the projector is activated for the first time select your OSD language following the on screen instructions 4 If you are prompted for a password press the arrow keys to enter a six digit password See Utilizing the password function on page 21 for details 5 Switch all of the connected equipment on 6 The projector will start to sear...

Page 18: ...ach other the projected image becomes trapezoidal To correct this situation see Switching input signal on page 24 for details Auto adjusting the image In some cases you may need to optimize the picture quality To do this press Auto on the projector or remote control Within 3 seconds the built in Intelligent Auto Adjustment function will re adjust the values of Frequency and Clock to provide the be...

Page 19: ...emote control Press on the projector or remote control to display the Keystone correction page Press to correct keystoning at the top of the image Press to correct keystoning at the bottom of the image Using the OSD menu 1 Press MENU EXIT and then press until the DISPLAY menu is highlighted 2 Press to highlight Keystone and press MODE ENTER The Keystone correction page displays 3 Press to correct ...

Page 20: ...on Main menu Sub menu Highlight Press MENU EXIT to the previous page or to exit Status DISPLAY Wall Color Aspect Ratio Keystone Position Phase H Size Digital Zoom Off Auto 0 0 ENTER MENU Exit Analog RGB 3D Sync Off 3D Sync Invert Disable Teaching Template DISPLAY Wall Color Aspect Ratio Position Phase H Size Digital Zoom Keystone Analog RGB Off Auto 0 0 MENU Exit 3D Sync Off 3D Sync Invert Disable...

Page 21: ... time the projector is started 1 Open the OSD menu and go to the SYSTEM SETUP Advanced Security Settings menu Press MODE ENTER The Security Settings page displays 2 Highlight Change Security Settings and press MODE ENTER 3 As pictured to the right the four arrow keys respectively represent 4 digits 1 2 3 4 According to the password you desire to set press the arrow keys to enter six digits for the...

Page 22: ...he password recall procedure on page 22 for details If you enter an incorrect password 5 times in succession the projector will automatically shut down in a short time Entering the password recall procedure 1 Press and hold Auto on the projector or remote control for 3 seconds The projector will display a coded number on the screen 2 Write down the number and turn off your projector 3 Seek help fr...

Page 23: ...ssword next time the projector is started 7 To leave the OSD menu press MENU EXIT Disabling the password function To disable password protection go back to the SYSTEM SETUP Advanced Security Settings Change Security Settings menu after opening the OSD menu system Press MODE ENTER The message INPUT PASSWORD displays Enter the current password i If the password is correct the OSD menu returns to the...

Page 24: ...ifferent input signals Data graphic PC presentations using mostly static images are generally brighter than Video using mostly moving images movies The native display resolution of this projector is in a 4 3 aspect ratio For best display picture results you should select and use an input signal which outputs at this resolution Any other resolutions will be scaled by the projector depending upon th...

Page 25: ...switch to the panning mode and press the directional arrows on the projector or remote control to navigate the picture 5 To reduce size of the picture press MODE ENTER to switch back to the zoom in out function and press Auto to restore the picture to its original size You can also press repeatedly until it is restored to the original size The picture can only be navigated after it is magnified Yo...

Page 26: ...ected as its original resolution and resized to fit within the display area For input signals with lower resolutions the projected image will display smaller than if resized to full screen You could adjust the zoom setting or move the projector towards the screen to increase the image size if necessary You may also need to refocus the projector after making these adjustments 5 16 10 Scales an imag...

Page 27: ...this mode to match PC and notebook coloring 3 sRGB mode Maximizes the purity of RGB colors to provide true to life images regardless of brightness setting It is most suitable for viewing photos taken with an sRGB compatible and properly calibrated camera and for viewing PC graphic and drawing applications such as AutoCAD 4 Cinema mode Is appropriate for playing colorful movies video clips from dig...

Page 28: ... the picture becomes Adjusting Sharpness The higher the value the sharper the picture becomes The lower the value the softer the picture becomes Adjusting Brilliant Color This feature utilizes a new color processing algorithm and system level enhancements to enable higher brightness while providing truer more vibrant colors in picture It enables a greater than 50 brightness increase in mid tone im...

Page 29: ... on the screen and enter the 3D Color Management menu to make adjustments To adjust the settings 1 Go to the PICTURE menu and highlight 3D Color Management 2 Press MODE ENTER on the projector or remote control and the 3D Color Management page displays 3 Highlight Primary Color and press to select a color from among Red Yellow Green Cyan Blue or Magenta 4 Press to highlight Hue and press to select ...

Page 30: ...pressing 6 Press to highlight Sound Reminder and decide if you want to activate sound reminder by pressing If you select On a double beep sound will be heard at the last 30 seconds of counting down up and a triple beep sound will be produced when the timer is up 7 To activate the presentation timer press and press to highlight On and press MODE ENTER 8 A confirmation message displays Highlight Yes...

Page 31: ...he presenter you can use ECO BLANK BLANK on the projector or remote control to hide the screen image When this function is activated with an audio input connected the audio can still be heard You can set the blank time in the SYSTEM SETUP Basic Operation Settings Blank Timer menu to let the projector return the image automatically after a period of time when there is no action taken on the blank s...

Page 32: ... these symptoms However this is not to state that this projector can operate under any and all harsh or extreme conditions Creating your own startup screen In addition to selecting the projector preset startup screen from among BenQ logo Black or Blue screen you can make your own startup screen that is a picture projected from your computer or video source To create your own startup screen project...

Page 33: ...l Turning off the Power On Off Ring Tone To turn off the ring tone 1 Repeat steps 1 2 above 2 Press to highlight Power On Off Ring Tone and press to select Off The only way to change Power On Off Ring Tone is setting On or Off here Setting the sound mute or changing the sound level will not affect the Power On Off Ring Tone Shutting down the projector 1 Press POWER and a confirmation message will ...

Page 34: ...fans will run for a few minutes to cool down Press POWER again to start the projector after the fans stop and the POWER indicator light turns orange Lamp life results will vary depending on environmental conditions and usage Direct power off The AC power cord can be pulled out right after the projector is turned off To protect the lamp wait about 10 minutes before re starting the projector When yo...

Page 35: ...f Frame Sequential Top Bottom 3D Sync Invert Disable Invert Teaching Template Blackboard Off Letter Formation Worksheet Coordinate Chart Whiteboard Off Letter Formation Worksheet Coordinate Chart 2 PICTURE Picture Mode Dynamic Presentation sRGB Cinema User 1 User 2 Reference Mode Dynamic Presentation sRGB Cinema Brightness Contrast Color Tint Sharpness Brilliant Color On Off Color Temperature Cool...

Page 36: ...Menu Settings Menu Display Time 5 sec 10 sec 15 sec 20 sec 25 sec 30 sec Menu Position Center Top Left Top Right Bottom Right Bottom Left Reminder Message On Off Operation Settings Direct Power On On Off Signal Power On On Off Auto Power Off Disable 5 min 10 min 15 min 20 min 25 min 30 min Quick Cooling On Off Instant Restart On Off Blank Timer Disable 5 min 10 min 15 min 20 min 25 min 30 min Slee...

Page 37: ... Off Lamp Settings Lamp Mode Normal Economic Reset Lamp Timer Equivalent Lamp Hour Security Settings Change Password Change Security Settings Power On Lock Splash Screen Lock Baud Rate 2400 4800 9600 14400 19200 38400 57600 115200 Test Pattern On Off Closed Caption Closed Caption Enable On Off Caption Version CC1 CC2 CC3 CC4 Standby Settings Monitor Out On Off Audio Pass Through Off Computer Video...

Page 38: ...This function is only available when a PC signal analog RGB is selected H Size Adjusts the horizontal width of the image This function is only available when a PC signal analog RGB is selected Digital Zoom Magnifies or reduces the projected image See Magnifying and searching for details on page 25 for details 3D Sync This projector features a 3D function which enables you to enjoy the 3D movies vi...

Page 39: ...n dark and light in the image See Adjusting Contrast on page 28 for details Color Adjusts the color saturation level the amount of each color in a video image See Adjusting Color on page 28 for details This function is only available when a Video S Video or Component Video signal is selected Tint Adjusts the red and green color tones of the image See Adjusting Tint on page 28 for details This func...

Page 40: ... for the On Screen Display OSD menus See Using the menus on page 20 for details Projector Position The projector can be installed on a ceiling or behind a screen or with one or more mirrors See Choosing a location on page 13 for details Menu Settings Menu Display Time Sets the length of time the OSD will remain active after your last key press The range is from 5 to 30 seconds in 5 second incremen...

Page 41: ...en Instant Restart is off Instant Restart Selecting On enables you to restart the projector immediately within 90 seconds after turning it off This function is only available when Quick Cooling is off Blank Timer Sets the image blank time when the Blank feature is activated once elapsed the image will return to the screen See Hiding the image on page 31 for details Sleep Timer Sets the auto shutdo...

Page 42: ...g the password function on page 21 for details Baud Rate Selects a baud rate that is identical with your computer s so that you can connect the projector using a suitable RS 232 cable and update or download the projector s firmware This function is intended for qualified service personnel Test Pattern Selecting On enables the function and the projector displays the grid test pattern It helps you a...

Page 43: ... audio cable when HDMI is selected since the HDMI cable carries audio signal See Connection on page 15 for how to make the connection Enabling this function slightly increases the standby power consumption Reset All Settings Returns all settings to the factory preset values The following settings will still remain Phase H Size User 1 User 2 Color Space Conversion Projector Position High Altitude M...

Page 44: ...u clean the case turn the projector off using the proper shutdown procedure as described in Shutting down the projector on page 33 and unplug the power cord To remove dirt or dust wipe the case with a soft lint free cloth To remove stubborn dirt or stains moisten a soft cloth with water and a neutral pH detergent Then wipe the case Never use wax alcohol benzene thinner or other chemical detergents...

Page 45: ...p the lamp life as long as possible you can do the following settings via the OSD menu Setting Lamp Mode as Economic Using Economic mode reduces system noise and power consumption by 20 If the Economic mode is selected the light output will be reduced and result in darker projected pictures Setting the projector in Economic mode also extends the lamp operation life To set Economic mode go into the...

Page 46: ...mal performance If the projector is normally run with Economic selected See Getting to know the lamp hour on page 45 you may continue to operate the projector until the next hour lamp warning appears Press MODE ENTER to dismiss the message It is strongly recommended that you replace the lamp at this age The lamp is a consumable item The lamp brightness diminishes with use This is normal lamp behav...

Page 47: ...tor it is recommended that you purchase a qualified projector lamp for lamp replacement If lamp replacement is performed while the projector is suspended upside down from the ceiling make sure that no one is underneath the lamp socket to avoid any possible injury or damage to the human eyes caused by fractured lamp 1 Turn the power off and disconnect the projector from the power outlet If the lamp...

Page 48: ...touch the optical components inside it could cause color unevenness and distortion of the projected images 8 As shown in the figure lower the new lamp 9 Reconnect the lamp connector to the projector 10 Tighten the screw that secures the lamp 11 Ensure the handle is fully laid flat and locked in place Loose screw may cause a bad connection which could result in malfunction Do not over tighten the s...

Page 49: ... menu Go to the SYSTEM SETUP Advanced Lamp Settings menu Press MODE ENTER The Lamp Settings page displays Highlight Reset Lamp Timer A warning message is displayed asking if you want to reset the lamp timer Highlight Reset and press MODE ENTER The lamp time will be reset to 0 Do not reset if the lamp is not new or replaced as this could cause damage ...

Page 50: ... Please contact your dealer for assistance Lamp events Red Off Orange Flashing The projector has shut down automatically If you try to re start the projector it will shut down again Please contact your dealer for assistance Red Off Off 1 The projector needs 90 seconds to cool down Or 2 Please contact your dealer for assistance Thermal events Off Red Off The projector has shut down automatically If...

Page 51: ...ignal device Check the connection The input signal has not been correctly selected Select the correct input signal with the SOURCE key on the projector or remote control The lens cover is still closed Open the lens cover Cause Remedy The projection lens is not correctly focused Adjust the focus of the lens using the focus ring The projector and the screen are not aligned properly Adjust the projec...

Page 52: ...1 Audio signal output PC audio jack x 1 Control RS 232 serial control 9 pin x 1 IR receiver x 1 USB port Mini B x 1 Input terminals Computer input RGB input D Sub 15 pin female x 2 Video signal input S VIDEO Mini DIN 4 pin port x 1 VIDEO RCA jack x 1 SD HDTV signal input Analog Component RCA jack x 3 through RGB input Digital HDMI V1 3 x 1 Audio signal input Audio in PC audio jack x 1 RCA audio ja...

Page 53: ...mensions 287 3 mm W x 114 4 mm H x 232 6 mm D Ceiling mount installation 287 3 232 6 114 4 62 62 445 95 397 90 364 40 83 38 141 88 232 6 123 0 78 287 3 207 6 77 76 5 34 5 199 6 Ceiling Mount screw M4 x 8 Max L 8 mm Unit mm ...

Page 54: ...70 70 069 56 476 75 000 XGA_75 75 029 60 023 78 750 XGA_85 84 997 68 667 94 500 XGA_120 Reduce Blanking 119 989 97 551 115 5 1152 x 864 1152 x 864_75 75 67 5 108 1280 x 768 1280 x 768_60 59 87 47 776 79 5 1024 x 576 BenQ Notebook Timing 60 0 35 820 46 966 1024 x 600 BenQ Notebook Timing 64 995 41 467 51 419 1280 x 800 WXGA_60 59 810 49 702 83 500 WXGA_75 74 934 62 795 106 500 WXGA_85 84 880 71 554...

Page 55: ... 78 750 XGA_85 84 997 68 667 94 500 XGA_120 Reduce Blanking 119 989 97 551 115 5 1152 x 864 1152 x 864_75 75 67 5 108 1280 x 768 1280 x 768_60 59 87 47 776 79 5 1024 x 576 60Hz BenQ Notebook Timing 60 00 35 820 46 996 1024 x 600 65Hz BenQ Notebook Timing 64 995 41 467 51 419 1280 x 800 WXGA_60 59 810 49 702 83 500 WXGA_75 74 934 62 795 106 500 WXGA_85 84 880 71 554 122 500 WXGA_120 Reduce Blanking...

Page 56: ...x 1080 50 28 13 74 25 HDMI DVI 1080 60i 1920 x 1080 60 33 75 74 25 HDMI DVI 1080 24P 1920 x 1080 24 27 74 25 HDMI DVI 1080 25P 1920 x 1080 25 28 13 74 25 HDMI DVI 1080 30P 1920 x 1080 30 33 75 74 25 HDMI DVI 1080 50P 1920 x 1080 50 56 25 148 5 HDMI DVI 1080 60P 1920 x 1080 60 67 5 148 5 HDMI DVI Timing Resolution Vertical Frequency Hz Horizontal Frequency kHz Pixel Frequency MHz 480i 720 x 480 59 ...

Page 57: ...other information please visit www BenQ com Copyright Copyright 2012 by BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Ben...

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