138
What to do if...
You can’t
make phone
calls
• You have barred
outgoing calls.
Go to the menu:
Settings
--
>
Security settings
-->
Handset call barring
-->
Bar outgoing
, and turn the
option off.
• You have asked the
operator to bar certain
types of outgoing calls.
Settings
-->
Security
settings
-->
Network call
barring
, and select
Clear
all
.
• You have turned on the
fixed dialling option.
Go to the menu:
Settings
-
->
Security settings
-->
Fixed dialling
-->
Fixed
dial settings
, and turn the
option off.
You can’t dial
extensions
• You have turned off
DTMF tones.
Go to the menu:
Profiles
--
>
Edit profile
--> select the
activate profile and then go
to
DTMF tones
to turn on
the option.
You can’t
hear the
person on the
other side
after the call
is established.
• If you have turned on
Ding tone
in the menu:
Settings
-->
Phone
settings
-->
Connected
Alert
setting, the tone
might interfere with
phone calls.
Wait for a few seconds and
see whether the call returns
to normal.
You can’t
connect to
WAP via the
GPRS
service.
• You didn’t set WAP to
use GPRS service.
Go to the menu:
Settings
--
>
Wap Settings
, select a
UP.Link
(network service),
then go to
Manual Setting
-
->
Bearers
, and select
GSM_GPRS
. Finally return
to the previous menu and
select
Activate Setting
.
Problem
Possible cause
Solution