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BenQ DC 5530 User’s Manual
En
gl
is
h
Troubleshooting
27
T
ROUBLESHOOTING
Problem
Cause
Solution
Power does not turn on.
Battery is inserted in the
wrong direction.
Reload battery in the correct
direction.
Batteries are dead.
Replace or recharge batteries.
The battery compartment
door is open.
Make sure the battery com-
partment door is securely
closed.
The camera does not take
pictures.
The flash is charging.
Wait for the flash to charge.
Memory is full.
Insert a new memory card.
Memory card is not format-
ted correctly.
The card may be detective,
use a new card.
Image is not recorded when
the shutter button is pressed.
The Flash is charge.
Wait for the flash to charge.
Memory is full.
Insert a new memory card.
The flash does not fire
Flash is set to OFF.
Set the flash to any mode
except off.
Image is blurry or out of
focus.
The camera was moving
when the image was cap-
tured.
Hold the camera steady when
shooting picture.
The subject was beyond the
range within which the cam-
era can focus.
Turn the Macro mode on it
the subject is within 5 cm
(zoom out) or 50 cm (zoom
in).
Do not use Macro mode
when shooting distant sub-
jects.
Image is not displayed on the
LCD monitor.
A memory card with non-
DCIF images (recorded with
other camera) is loaded.
This camera cannot display
non-DCIF images.
Recorded images are not
saved in memory.
The camera was turned
off/powered down before the
image was stored in memory
If the battery low indicator
appears on the LCD monitor,
replace the battery immedi-
ately.
Cannot transfer images to a
computer after connecting
the USB cable.
USB driver is not installed.
Install the USB driver before
you connect the camera to a
computer/turn the camera
on.
DC_C800_UM.book Page 27 Friday, October 21, 2005 2:58 PM