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Troubleshooting

26

5

Troubleshooting

Refer to the symptoms and solutions listed below before shipping your camera for service. If 
the problem persists, contact your local reseller or service center.

Symptom

Cause

Solution

The camera cannot be 
powered up.

There is no battery or the battery is 
not inserted correctly.

Insert the battery correctly.

The battery has no power.

Replace with new batteries.

The battery power is 
draining quickly.

The external temperature is 
extremely low.

Many shots are being captured in 
dark places, requiring a flash.

A rechargeable battery was used and 
it was not fully charged.
The battery has not been used for an 
extended period of time after being 
charged.

Fully charge the rechargeable battery 
and discharge it for at least one 
complete cycle before use.

The battery or camera 
is warm.

The camera or flash was used 
continuously over a long period of 
time.

The flash does not 
fire.
The flash does not 
recharge.

The camera flash is turned off.

Set the flash to Auto Flash.

The light source is sufficient.

The flash is not available in some 
modes.

Even though the flash 
fired, the image is 
dark.

The distance to the subject is greater 
than the flash’s effective range.

Get closer to the subject and shoot.

The image is too 
bright or too dark.

The exposure is excessive or 
inadequate.

Reset exposure compensation.

I cannot format a 
memory card.

The memory card is write-
protected.

Remove the write protection.

End of the memory card life.

Insert a new memory card.

Colors of the images 
taken are not shown 
properly.

White Balance was not set properly 
when the images were taken.

Select a suitable White Balance 
setting before taking each picture.

DC_C1060_C850_UM CD EN.book  Page 26  Thursday, September 18, 2008  9:12 AM

Summary of Contents for DC C1060

Page 1: ...Welcome DC C1060 C850 Digital Camera User Manual DC_C1060_C850_UM CD EN book Page 1 Thursday September 18 2008 9 12 AM ...

Page 2: ...and electronic equipment For more information about recycling of this equipment please contact your city office the shop where you purchased the equipment or your household waste disposal service The recycling of materials will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and environment CE Regulatory Notice Hereby BenQ Corp declares unde...

Page 3: ...experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes or modifications not expressly approved by the party responsible for...

Page 4: ... the lens is dirty use a lens brush or soft cloth to clean the lens Do not touch the lens with your fingers To prevent electric shock do not attempt to disassemble or repair your camera by yourself Water may cause a fire or electric shock Therefore store your camera in a dry place Do not use your camera outdoors when it is raining or snowing Do not use your camera in or near water If a foreign sub...

Page 5: ...age 7 3 3 3 Setting the date and time 7 3 3 4 Capture mode 7 3 3 4 1 Getting started with capturing images 7 3 3 5 Using the flash 8 3 3 6 Using the drive mode 8 3 3 7 Using the zoom function 9 3 4 Menu options 10 3 4 1 Changing the mode 10 3 4 1 1 Switching between capture and playback modes 10 3 4 1 2 Selecting the scene mode 10 3 4 2 Using the menus 11 3 4 2 1 Capture menu list still image 11 3...

Page 6: ...nly 19 3 7 16 Using Smile Catch 19 3 8 Playback 20 3 8 1 Playing back images 20 3 8 2 Playing back movie clips 20 3 8 3 Magnifying trimming still images 20 3 8 4 Viewing in thumbnail 21 3 8 5 Playing a slideshow 21 3 8 6 Deleting a single file or all files 21 3 8 7 Deleting multiple files 22 3 8 8 Setting the DPOF for printing 22 3 8 9 Other playback functions 23 4 PC Dependent Features 24 4 1 Bun...

Page 7: ... or appear to be damaged contact your dealer Save the packaging in case you need to ship your camera for service All electronic accessories such as USB AV cable and battery are designed to work with this BenQ digital camera model only Do not use them with other digital camera models to avoid possible damage DC C1060 3 X O PTICAL ZOOM LEN S f 6 2 18 6mm F 2 8 5 2 1 Quick Guide User Manual 2 Digital...

Page 8: ...ton 2 Built in flash 3 Power button 4 Speaker 5 PC USB AV Out terminal 6 Lens 7 Microphone 8 Self timer LED DC C106 0 DC C1 060 3 X OPTICAL ZOOM L E N S f 6 2 18 6mm F 2 8 5 2 1 LCD monitor 2 W Zoom out or thumbnail 3 T Zoom in 4 Strap eyelet 5 Capture or Playback mode 6 Menu 7 Status LED 8 Navigator four way control and OK 9 Scene mode 10 Av Tv M Toggles between P Av Tv M on C1060 Av Tv M on C850...

Page 9: ...ts or show unusual colors This is normal and does not indicate display malfunction nor will this affect the pictures you take with the camera Indicator State Description Status LED No light The digital camera is off Solid green The digital camera is ready to capture images Blinking green The digital camera is powering on and cannot focus or capture video clips or is in the power saving mode The ca...

Page 10: ...retract into the camera please replace the batteries first usually this is because of drained batteries Then the lens should retract automatically Under no circumstances should you push the lens back manually as this may damage the camera If the lens still cannot retract please contact your dealer The AA batteries that came with the camera are not rechargeable 2 2 Inserting and removing an SD memo...

Page 11: ...or erase data on an SD memory card you must unlock the card SD memory card in the following sizes are supported 64 MB 128 MB 256 MB 512 MB 1 GB 2GB 4GB 6GB 8GB and 16GB SDHC The camera is compatible with SD memory cards manufactured by Panasonic Toshiba and Sandisk Please contact your local dealer for purchase information Unlocked You can use both capture and playback modes Locked You can use the ...

Page 12: ... Flash mode 9 White balance 3 Focus mode 10 AE metering 4 Drive mode 11 EV compensation 5 Image size 12 AF area 6 Image quality 13 Histogram 7 Number of shots available 14 Battery status 1 Up or Play video playback only 2 Focus mode or left 3 Down 4 Flash mode or right 5 Toggle between different modes of displayed information ISO 100 EV 1 0 A 9999 9999 P 8M DC_C1060_C850_UM CD EN book Page 6 Thurs...

Page 13: ...p menu 2 Press or to move to Date Time and then press or 3 Press or to select Year Month Day Time and Format fields To increase a value press To decrease a value press The time is displayed in 24 hour format 4 Press 3 3 4 Capture mode 3 3 4 1 Getting started with capturing images 1 Press for more than one second to turn on the camera 2 Compose your image in the LCD monitor in the capture mode 3 Pr...

Page 14: ... flash mode Each time the flash button is pressed the flash icon changes 3 Press the shutter button to take a picture 3 3 6 Using the drive mode Use the self timer to set a delay from the time the shutter button is pressed to the time the image is shot Use the burst for continuous still image shooting 1 Turn the power on and set the camera to the capture mode 2 Press and then press to select the c...

Page 15: ...s at maximum zooming stops temporarily Press again the camera switches to the digital zoom automatically and zooming continues You can use optical zoom in movie capturing 3 Press the shutter button to take a picture 4 To turn digital zoom on or off Press and then press to select the capture menu Press to select Digital Zoom and then press or to launch the submenu Press to select On or Off and pres...

Page 16: ...urn the scene mode description on and off Scene mode Icon Mode Description Program The camera makes settings suitable for the shooting conditions Movie Captures movie clips Smile Catch Automatically takes a shot when a smile is detected Shake Free C850 only Reduces blur caused by camera vibration Landscape Used for the wide scenic views Backlight Captures the image of a backlit object by changing ...

Page 17: ...enu 3 4 2 1 Capture menu list still image Food Higher saturation makes food more appetizing Text Enhances the black white contrast Snow Used for the beach or snow scenes Fireworks Uses a slow shutter speed to capture exploding fireworks Sunset Enhances the red hue for capturing sunset images Voice REC Captures audio Menu item Available settings Resolution C1060 C850 Quality Super Fine Fine Normal ...

Page 18: ... in the horizontal portrait area Sharpness Hard Normal Soft Effect Normal B W Sepia Negative Red Green Blue Date Stamp Off Date Date Time S S F Stabilizer Off On Face Tracking Off On Photo Frame Off Choose one out of 10 frames Digital Zoom Off On Menu item Available settings Movie Size Metering see 3 4 2 1 Capture menu list still image on page 11 White Balance see 3 4 2 1 Capture menu list still i...

Page 19: ...isplay after shooting 1 sec The captured image will display for 1 second after shooting 3 sec The captured image will display for 3 seconds after shooting 5 sec The captured image will display for 5 seconds after shooting Power Save 1 min For power conservation the camera is turned off automatically for a period of time 3 min 5 min Date Time Sets the date time Language Select a language for displa...

Page 20: ...ne image from the internal memory or an inserted memory card 2 Press Under select Start up image Yes 3 Under select Start up image My image the camera has automatically switched to this selection The customized start up image is stored in the camera firmware You can remove it only by changing it to another customized image or by resetting the camera As long as My image is selected you can skip Ste...

Page 21: ...hed 3 6 Capturing audio clips 1 Turn the power on and set the camera to the voice capture mode 2 Press the shutter button to start capturing Audio is captured from the microphone of the camera Be careful to avoid touching the microphone while capturing 3 Press the shutter button again to end capturing The camera will stop capturing automatically when the memory capacity has been reached Battery Ty...

Page 22: ... entire shooting screen but gives more importance to the values near the center Multi Selects an exposure based on readings from multiple points in the subject area Spot Selects an exposure based on a single reading taken from the center of your picture Icon Mode Description Auto Automatically corrects white balance Ideal for general photography Daylight Adjusts for bright sun conditions or natura...

Page 23: ...her you want the image to have sharp or soft outlines Fluor_H Fluor_L Adjusts for fluorescent lighting Corrects the green hue of fluorescent lighting Ideal for indoor photos under fluorescent lighting without a flash Fluor_H Used for newer daylight fluorescent lighting Fluor_L Used for traditional fluorescent lighting Custom For more accurate adjustment or when the light source cannot be specified...

Page 24: ...es show on the screen focusing on the subjects depending on the number of subjects detected by the camera C1060 max 8 faces C850 max 5 faces 3 Press the shutter halfway to set automatic focus 4 Wait until the frames turn green and press the shutter down 3 7 13 Setting photo frame You can add 10 kinds of frames to still images making them more interesting Icon Description Normal No effect is added ...

Page 25: ...perture value is automatically determined by the lighting condition of the subject Shutter priority is often used when shooting moving subjects In general use a shorter shutter speed to catch a fast moving object Manual You can set both the shutter speed and the aperture value 3 7 16 Using Smile Catch Smile Catch automatically captures the moment of a smile of your subject 1 In the capture mode pr...

Page 26: ...esume During movie playing back press to fast forward or press to rewind it While pausing video playback you can press the shutter to capture the video frame as a still image in the VGA format 3 8 3 Magnifying trimming still images 1 Turn the power on and set the camera to the playback mode 2 Select an image Press or to select the image that you want to magnify or trim Only still images can be mag...

Page 27: ...to select Start and press or to play the slideshow During the slideshow press to pause the slideshow and press again to resume Press to return to Menu 3 8 6 Deleting a single file or all files 1 Turn the power on and set the camera to the playback mode 2 Press or to select the image you want to delete 3 Open the menu Press then use to select the playback menu Press to select Delete and press or 4 ...

Page 28: ...rint copies in advance using the camera This is extremely convenient for sending the images to a photo developing service or for printing on a direct print function compatible printer 1 Turn the power on and set the camera to the playback mode 2 Open the menu Press then use to select the playback menu Press to select DPOF and press or 3 Press or to select Single then press To set the DPOF setting ...

Page 29: ...ete all image settings press to apply them 3 8 9 Other playback functions You can also protect lock images from being deleted edit images copy files or enter setup for more options To do so press in the playback mode and select a function DC_C1060_C850_UM CD EN book Page 23 Thursday September 18 2008 9 12 AM ...

Page 30: ...our computer 1 Connect the supplied USB cable to the computer USB port and turn on the camera 2 The LCD screen turns off when the connection to the computer has been successfully completed ArcSoft PhotoImpression 5 Combines photo editing with creative enhancement and sharing tools that maximize your digital media experience ArcSoft VideoImpression 2 Creates multimedia presentations by combining ph...

Page 31: ...nd more folders Your images are inside these folder s Select the desired still images or video clips and then choose Copy from the Edit menu Open the destination location folder and choose Paste from the Edit menu You may also drag and drop image files from the digital camera to a desired location Memory card users may prefer to use a memory card reader highly recommended Video playback applicatio...

Page 32: ...omplete cycle before use The battery or camera is warm The camera or flash was used continuously over a long period of time The flash does not fire The flash does not recharge The camera flash is turned off Set the flash to Auto Flash The light source is sufficient The flash is not available in some modes Even though the flash fired the image is dark The distance to the subject is greater than the...

Page 33: ...oes not recognize the memory card Format the memory card before the initial use or before using with another camera After connecting the camera to a computer an error message Device not ready or Camera not ready appears The computer runs on Windows 98 or earlier When connecting the camera to a computer the computer freezes The memory card inside the camera may not be formatted Format the memory ca...

Page 34: ... 2 to 2 EV in 0 3 step increments ISO Auto 50 100 200 400 800 1600 3200 ISO 3200 is for images at 3 megapixels or lower White balance Auto Daylight Cloudy Tungsten Fluorescent H Fluorescent L and Custom File format Still Image JPEG EXIF2 2 compatible and DCF compatible C1060 Image size 10 megapixels 3648 x 2736 3 2 3648 x 2432 16 9 3648 x 2048 8 megapixels 3264 x 2448 5 megapixels 2560 x 1920 3 me...

Page 35: ...mpanying alkaline batteries Working temperature 0 40 degrees Celsius Dimensions W x H x D 93 4 x 62 2 x 25 9 mm Weight Approx 136g without battery SD memory card System requirements Pentium III 600 Mhz or higher compatible CPU 64 MB RAM Optical disc drive Windows Me 2000 XP Vista compatible 128 MB free hard disk space Available USB port DC_C1060_C850_UM CD EN book Page 29 Thursday September 18 200...

Page 36: ...0 7 Service Information Technical Support For further services product information user manual and news releases visit the following web site http www BenQ com DC_C1060_C850_UM CD EN book Page 30 Thursday September 18 2008 9 12 AM ...

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