Chapter 4. Troubleshooting
Question 1
What should the users do when the signal icon Cable Disconnected appeared right
after pressing the ReScan or Disable Radio button under Peer-to-Peer (Ad-hoc)
mode?
Answer 1
Please remove the BenQ W10 (W11) PC Card from the PCMCIA slot and re-insert
the device again, and then it will connect the user back on line.
Question 2
What if the user’s PC is unable to connect to the other PC right after switching the
network type from access point mode to Peer-to-Peer mode?
Answer 2
Please make sure the SSID for both PC are the same and the IP address are in the
same subnet. If both SSID and IP address are checked and the same, but the PC is still
in disconnection mode, then please remove the BenQ W10 (W11) PC Card from the
PCMCIA slot and re-insert the device again to connect back online.
Question 3
What if the users lost connection due to distance, but still unable to connect to each
other after move both devices closer under Peer-to-Peer (Ad-hoc) mode?
Answer 3
Please remove the BenQ W10 (W11) PC Card from the PCMCIA slot and re-insert
the device again, and then it will connect the devices back on line.
Question 4
What if the user is unable to alliance with the new association after moving from one
AP service set to another under the Access Point (Infrastructure) mode?
Answer 4
Please ensure that the SSID is the same for both APs and PC. If the SSID is correct,
then please press the ReScan button in the Status menu, and then it should create new
association for the device with the AP.
BENQ Corporation
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