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BENQ-SIEMENS EF51 User Manual Download Page 118

Customer Care

101

Customer Care

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You will also find the most frequently asked questions and answers
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Summary of Contents for EF51

Page 1: ......

Page 2: ...EF51 Mobile Phone User Manual ...

Page 3: ... means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of BenQ Mobile GmbH Co OHG Disclaimer BenQ Mobile GmbH Co OHG makes no warranty or representation either expressed or implied with respect to the quality accuracy or fitness for any particular purpose of this document The information in this document is correct at the time of printing an...

Page 4: ... electromagnetic energy International Commission on Non Ionising Radiation Protection ICNIRP 1996 Verband Deutscher Elektroingenieure VDE DIN 0848 Directives of the European Community Directorate General V in Matters of Radio Frequency Electromagnetic Energy National Radiological Protection Board of the United Kingdom GS 11 1988 American National Standards Institute ANSI IEEE C95 1 1992 National C...

Page 5: ...No metallic component allowed in body worn accessories Phone operation Normal Position Hold the phone as you would with any other telephone To avoid potential RF interference please do not wear the phone around your neck or in front your chest for long hours Batteries For safety concerns when the temperature of the phone goes over 45 C 113F or below 0 C 32F charging will halt Do not expose batteri...

Page 6: ... areas where you drive Always obey them Also if using your phone while driving please Give full attention to driving driving safety is your first responsibility Use handsfree operation if available Pull off the road and park before making or answering a call if driving conditions so require Electronic devices Most modern electronic equipment is shielded from RF signals However certain electronic e...

Page 7: ...alternatives Other medical devices If you use any other personal medical device consult the manufacturer of your device to determine if they are adequately shielded from external RF energy Your physician may be able to assist you in obtaining this information Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so Hospitals or health care faci...

Page 8: ...use an explosion or fire resulting in bodily injury or even death Areas with a potentially explosive atmosphere are often but not always clearly marked They include fueling areas such as gasoline stations below deck on boats fuel or chemical transfer or storage facilities vehicles using liquefied petroleum gas such as propane or butane areas where the air contains chemicals or particles such as gr...

Page 9: ...tions the handset a minimum of 1 5 cm from the body Use of other enhancements may not ensure compliance with FCC RF exposure guidelines If you do not use a body worn accessory and are not holding the phone at the ear position the handset a minimum of 1 5 cm from your body when the phone is switched on European Union Directives Conformance Statement BenQ Mobile hereby declares that the phone descri...

Page 10: ...municipal waste stream via designated collection facilities appointed by the government or the local authorities This crossed out wheelie bin symbol on the product means the product is covered by the European Directive 2002 96 EC The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health It is a precondi...

Page 11: ...viii Safety information Memo ...

Page 12: ...he phone on 4 The miniSD card 5 2 Getting to know your phone 6 Your phone at a glance 6 Idle screen 8 Icons in the status bar 9 Using the keys in idle mode 10 Menu navigation 13 3 Using your phone 14 Call functions 14 Making a phone call 14 Ending a phone call 14 Answering a phone call 14 Rejecting an incoming call 15 Muting the ring tone for an incoming call 15 Making an international call 15 Mak...

Page 13: ...d dialed and received calls 25 Using the silent profile 25 Using the MP3 player 26 Turning the MP3 player on 26 Playing the music 27 Using the MP3 player menu 28 Using the Camera 33 Taking pictures 33 Adjusting camera mode settings 34 Icons in camera mode 35 Managing your pictures 38 Voice Commander Speech to music Speech to dial 41 Using Voice Commander 42 Messages 43 SMS 44 MMS 46 Voicemail 50 C...

Page 14: ...nput 52 T9 text input 53 Numeric input 54 Entering symbols 55 Bluetooth and USB connections 55 Bluetooth 55 USB Connection 56 4 Menus 59 Phone Book 59 Find 59 Add 59 Edit 59 Copy 59 Delete 60 Caller Group 60 Privacy Manager 60 Business Card 60 My Number 61 Memory Status 61 Messages 61 Call Records 61 Missed 61 Received 61 Dialed 62 ...

Page 15: ...Settings 64 Memory Status 64 Entertainment 64 Camera 64 MP3 Player 64 FM Radio 65 Recorder 66 Composer 66 Media Center 69 Images 70 Music 70 Other 71 Format miniSD 71 Memory Status 71 Tools 72 Alarm 72 Connectivity 73 World Clocks 73 Calendar 73 To Do List 74 Note 74 Shortcuts 74 ...

Page 16: ...o music Speech to dial 77 Services 77 WAP Service 77 NAP Settings 79 Service Number 79 STK Menu 79 Settings 80 Date Time 80 Auto Power On Off 80 Profiles 80 Display 82 Audio 82 Key Assignment 83 Call Settings 83 Answer Mode 83 Connect Alert 83 Minute Minder 83 Show Number 84 Call Divert 84 Call Barring 85 Call Waiting 86 Auto Redial 86 Fixed Dialing No 86 ...

Page 17: ...curity 88 PIN Code 88 Phone Lock 89 SIM Lock 89 Auto Keypad Lock 89 Power Saving Mode 89 Language 90 Input 90 Flight Mode 90 Q Fi Mode 90 Restore 90 5 Care and Maintenance 91 6 Troubleshooting 92 7 Appendix Voice Tags 96 8 Customer Care 101 9 Guarantee certificate UK 105 10 Guarantee certificate IRL 107 11 License Agreement 109 ...

Page 18: ...put in the groove at the center top edge of the back cover as illustrated 2 Lift the cover off the phone Inserting a SIM card Slide the entire SIM card into the slot in the direction of the arrow shown on the compartment with the metal contacts of the SIM card facing down and the cut corner at the top left as illustrated SIM card ...

Page 19: ...sily damaged if its metal contacts become scratched Take special care when holding or inserting it Do not remove the battery when the phone is on Doing so could cause you to lose personal settings or data stored either on your SIM card or in the phone s memory If you wish to remove the SIM card first press down the locking tab then slide the SIM card out in the direction of the arrow as illustrate...

Page 20: ...tor fully into the charger socket at the left edge of your phone Ensure that the connector is plugged with the side showing the arrow icon facing you 2 Plug the charger into a power outlet 3 Once the phone is fully charged remove the charger from both the power outlet and the phone Please note It takes approximately 4 hours to fully charge a battery When the battery is weak the phone will play an ...

Page 21: ... details please refer to page 82 3 Enter your PIN code and press to confirm The PIN Personal Identification Number is the password provided by your network operator You need this password in order to use the SIM card To activate disable PIN password authentication go to Settings Security PIN Code PIN 1 Code Set Status See page 89 4 When the PIN code entered has been accepted the phone will automat...

Page 22: ...ifically for use with the miniSD card a removable flash memory card intended to add greater storage capacity to your phone The miniSD card enables you to store multimedia data including images photos MP3 audio files and ring tones Installing the miniSD card will display on the idle screen when the miniSD card is loaded Do not format the miniSD card to FAT32 or NTFS Removing the miniSD card 1 Lift ...

Page 23: ...r phone at a glance Front closed left and back Earpiece Display The flip keypad is used for performing the MP3 function and for answering and ending a phone call Camera lens Flip keypad Camera shutter button Volume key Voice commander key Speaker Charger socket ...

Page 24: ...o know your phone 7 Front open Right and bottom Right soft key Left soft key Dial Answer key OK key Power on off key Navigation keys Earpiece Alphanumeric keys Flip Headset Data cable jack Microphone MiniSD slot ...

Page 25: ...e display go to Settings Display Theme See page 82 To set the current time and date as well as the format to be shown go to Settings Date Time See page 80 To enter text such as the user name to be displayed on the idle screen go to Settings Display Personal Banner Status bar Name of network operator Press to enter the indicated function Press to enter the main menu Press to enter the indicated fun...

Page 26: ...Message You have new SMS MMS messages WAP message You have new WAP messages Message Full Capacity for mesages is full Corrupted Incomplete message The message is corrupted not downloaded completely Voicemail You have new voicemail messages this icon will only appear if the function is supported by your network operator Alarm Alarm is turned on Keypad lock Keypad is locked Line1 or Line2 in use Lin...

Page 27: ...hone Divert The call divert is activated Roaming Roaming is activated not within your regular network Bluetooth Bluetooth is turned on miniSD Card miniSD card is loaded Key Commands and functions Power on off key Long press to turn the phone on or off Press this key to end a call reject an incoming call or to cancel a dialing Send Answer key Press to send or answer a call Press to access the call ...

Page 28: ...ey Assignment See page 83 Long press to turn the silent profile on or off OK key and Navigation keys Press to enter the main menu or to confirm Use the navigation keys as hot keys to enter the designated functions To designate the functions to be accessed by the navigation keys go to Settings Key Assignment See page 83 Asterisk key Press this key to enter an asterisk To make an international call ...

Page 29: ...al the number that it represents See page 74 Shortcuts Volume key on the left side of the phone indicated by and Long press the upper or lower portion of the key to adjust ring tone volume Camera shutter button on the left side of the phone indicated by Long press to activate the camera mode See page page 33 Using the Camera Voice Commander key On the left side of the phone indicated by Long press...

Page 30: ...eys to scroll up down left or right through the menu For example scroll to Settings and press to enter its menu 3 Use to scroll to a submenu for example Profiles and press to enter the submenu item You can also access a menu item by pressing the corresponding menu number In the above example press to access Profiles ...

Page 31: ...osed press on the flip keypad With the flip open press or close the flip The display will show the total call time as you end a call and then return to idle mode Answering a phone call To answer a call do one of the following With the flip closed open the flip or press on the flip keypad With the flip open press If you wish to press any key to answer a call go to Settings Call Settings Answer Mode...

Page 32: ...s or close the flip Muting the ring tone for an incoming call When there is an incoming call you can mute the ring tone by long pressing the lower portion of the volume key You still can answer the call after the ring tone has been turned off Making an international call 1 Enter the outgoing international call code or long press until appears on the display 2 Enter the recipient s country code are...

Page 33: ...ed extension number then press to dial it Speed dialing You must assign a number key as the shortcut for a particular phone number in order to use speed dialing for that phone number For information on how to set up a shortcut see page 74 Shortcuts After you have assigned a number key to serve as the shortcut key for a particular phone number long press this key when the phone is in the idle mode ...

Page 34: ...t on network support and may require a subscription Using the loudspeaker Press Loudsp to turn on the loudspeaker To turn off the loudspeaker press Handset Adjusting the volume To adjust the speech volume during a call press the volume key on the left side of the phone Adjusting speech volume only works during a call Putting a call on hold When only one call is active a Press Hold to hold this cal...

Page 35: ...ll notify you with a call waiting tone If you want to Answer the waiting call Press The currently active call will automatically be placed on hold However if there is already another call on hold a list will appear allowing you to select a call to end and then answer the waiting call Reject the waiting call Press or End Pressing End will immediately reject the waiting call pressing will bring up a...

Page 36: ...ived and dialed calls Conference Conference calls allow you to converse with more than one party at a time Hold Unhold Swap Toggles the call status Join Private Adds a party that is on hold to the current conference call or isolates a single party in a conference call and puts all other parties on hold Forward Allows two parties to connect while ending one s own call one of the two parties may be ...

Page 37: ...e number and then press to send the DTMF string End Call End All Ends all calls whether active or on hold End Active Ends only the active call End Hold Ends only a call or calls on hold End One Ends only a single call by the number or the contact Anonymous Ends a call not showing its number Hold Unhold Swap Toggles the call status Mute Unmute Activates cancels the silent mode SMS Allows you to acc...

Page 38: ...lect from either Add to SIM or Add to Phone 3 Scroll to the data field that you want to edit and then press to enter data 4 Press to return to the contact data screen after filling the field 5 Press Option to Save Save the contact data you have entered Change Type Change the category of the phone number for example from Mobile Number to Home Number This option can only be used in the phone number ...

Page 39: ...a caller group for the contact To define each caller group go to Phone Book Caller Group See page 60 Name The contact s name Mobile Number The contact s mobile phone number Home Number The contact s home phone number Email The contact s email address Caller Group Used to select a caller group for the contact To define each caller group go to Phone Book Caller Group See page 60 ...

Page 40: ...address Office Address The contact s office address Company The contact s company name Department The contact s department name Position The contact s position Note Used to edit notes for the contact Special Day Used to enter a special date of the contact Ring ID Used to set a ring tone for the contact When there is an incoming call from the contact the phone will play this ring tone A ring tone s...

Page 41: ...go to Phone Book Find and then enter the full name or the first letter of the name to locate a contact The icon will display on the top of the screen if the contact is stored on your SIM card will display if the contact is stored in your phone memory 4 When you have found the contact you want you can Press to view the contact s details Press to dial the number If the entry has more than one phone ...

Page 42: ...l number In idle mode press to view the list of the most recent missed dialed and received calls The icon will show beside missed calls will show beside dialed calls will show beside received calls If a call for the same number contact has been missed two or more times a note such as x2 will display beside the record of the call Scroll to the number you want and then Press to call back Press Optio...

Page 43: ... data cable Refer to page 55 Bluetooth and USB connections for details The MP3 Player can only play audio files saved in the following formats MP3 MPEG1 LAYER3 MPEG2 LAYER3 OMA DRM v 1 0 AAC AAC ADTS Format LC HE AAC Profile OMA DRM v 1 0 WMA and BP3 Unsupported files will be skipped over during playblack Turning the MP3 player on Do one of the following With the flip closed long press on the flip...

Page 44: ...ss than or equal to 2 seconds press to play the previous song If elapsed time exceeds 2 seconds press to replay the current song Long press to rewind Play the next song Long press to fast forward View tracks current playlist Stop Play Pause Play the next song Long press to fast forward View tracks current playlist Stop If elapsed time is less than or equal to 2 seconds press to play the previous s...

Page 45: ...d from the headset Using the MP3 player menu Opening up the MP3 player menu Do one of the following With the flip closed press on the flip keypad With the flip open press on the phone keypad Elapsed time total playback time Volume 3D sound activated Current repeat mode The number of the current song total number of songs Current EQ Equalizer mode Sample Rate Bit Rate BR The song s audio wave spect...

Page 46: ...ed Building your playlist You can only use the handset keypad to build a playlist 1 Select Playlists 2 Press Option to select Add 3 Name the playlist in the Add Playlist screen and press to save 4 When asked to add tracks to the new playlist press Yes 5 Scroll to the track you want to add then press to select the track Repeat the step to include multiple tracks in the playlist Select All to select...

Page 47: ...he MP3 screen and keep music playing in the background When a Bluetooth headset A2DP is in use you cannot minimize the Player window Setting the repeat mode Select Settings Set Repeat to decide whether to play the present track One or all tracks All repeatedly Playing songs randomly Select Settings Use Shuffle to play tracks in a random order Showing lyrics during playback Select Settings Show Lyr...

Page 48: ... EQ mode that will influence the sound during playback Setting up A B Repeat The MP3 Player supports A B Repeat continuous repeat of playback between selected points which is ideally suited for use in language learning 1 During playback press once at point A the start point of the portion you would like to repeat The icon appears indicating that point A is set 2 Press once more to set point B the ...

Page 49: ...a Bluetooth headset A2DP is in use this feature is not available Setting the display mode Select Settings Display Mode and set the display mode of the MP3 player Locking the flip keypad in MP3 mode With the flip closed press and select Keypad Lock to lock the flip keypad keys To unlock the keypad press and then or simply open the flip ...

Page 50: ...Option to bring up the settings menu For functions of various settings see page 34 Adjusting camera mode settings The icons on the screen will be changed according to the settings you made For description on each icon see page 35 Icons in camera mode 4 When the viewfinder appears press the left and right navigation keys to adjust the exposure value press the up and down navigation keys to zoom in ...

Page 51: ...n and then press to save the setting Name Functions View Photos Allows you to view the saved pictures Set Self Timer A picture is taken a few seconds after you press the shutter button Choose between 5 or 10 seconds or turn the option off Face Mask The camera s view finder will display a mask used to position the face of the person being photographed in good focus in order for you to later obtain ...

Page 52: ...red image size Effect Enables you to apply a tone or color to your picture to create an artistic effect Scene Enables you to load preset settings that best suit the environment you are in Contrast Allows you to adjust the contrast level Quality Sets the image quality compression ratio Shooting Mode Allows you to select between single shot and multishots The available multishot modes vary according...

Page 53: ...36 Using your phone Scene Image size Icon Mode Auto People Landscape Sunny Sunset Night Snow Text Icon Mode 1280 x 960 640 x 480 320 x 240 128 x 128 Wallpaper ...

Page 54: ...g will be disabled When the image size is 640 x 480 only 2 and 4 MultiShot modes will be available Self Timer Shooting Mode Save to Icon Function 5 Seconds 10 Seconds Icon Function Single 2 MultiShots 4 MultiShots 8 MultiShots 12 MultiShots 16 MultiShots 20 MultiShots Icon Function miniSD ...

Page 55: ...r by Bluetooth For details on MMS and Bluetooth see page 46 and page 55 Delete Deletes the picture Set Allows you to set the picture as Wallpaper for the idle screen or as Image ID for a new existing contact or caller group Edit Allows you add a frame a stamp and rotate the picture Tailor Allows you to crop the picture 1 Select the desired size of the picture to be cropped 2 Press Adjust and the n...

Page 56: ...one memory or to a designated folder Slideshow Allows you to view the pictures you have taken in a slideshow Browsing Mode Allows you to view the pictures in a list or in thumbnails New Folder Allows you to create a new folder to store pictures Protect Protects the picture from deletion Unprotect Available when a picture is protected Frees the protected picture Rename Allows you to rename the pict...

Page 57: ... are normally used to make facial expressions To remove a red spot press Press to have the spot reappear Use the navigation keys to move the red spot around 3 Press and the message Press Number Key to Change appears 4 To generate an expression press a corresponding number key the meaning of the generated expression is shown at the top left of the screen Press Normal to display the original picture...

Page 58: ...change the language setting of the phone go to Settings Language Make sure that all your files are named in the same language as the one set for the voice commander tags Please limit the lenght of file names to 20 characters maximum The phone can store up to 1000 voice tags including contacts and music files When the memory is full you will have to delete unused contacts and music files in order t...

Page 59: ...nder Four voice commands are available Play Music Search Music Call contact and Digit Dial 1 Long press the Voice Commander key on the left of the phone to turn Voice Commander on 2 After hearing the prompt Please say say one of the voice commands available 3 Follow the instructions on the display to complete the command Play Music 1 Say play music after being prompted 2 The MP3 player will start ...

Page 60: ...pted 2 Say the number you wish to dial after the prompt 3 If the phone number identified is correct say confirm after being prompted and the phone will dial the number Say cancel to stop or press when the flip is closed to end the connection Messages Your phone supports various messaging services including SMS Short Messaging Service and MMS Multimedia Messaging service SMS allows you to insert si...

Page 61: ...dle screen without reading the new message will remain on the idle screen s status bar to remind you of the unread message Creating a new message 1 To bring up the message editing screen go to SMS New Use the alphanumeric keys to enter text For information on the input method see page 52 Input methods 2 To insert a preset text image melody contact data vCard or Calendar memo vCalendar into the mes...

Page 62: ...on the phone or on the SIM will be marked by or Unread messages saved on the phone or on the SIM will be marked by or To decide where new messages will be saved to go to Messages SMS Settings Save Msg To Managing Outbox Go to SMS Outbox Outbox preserves a backup copy of messages that you failed to send Managing Sent Items Go to SMS Sent The Sent folder preserves messages that were successfully del...

Page 63: ...eaning up messages To clean up messages go to SMS Cleanup You can choose to delete messages by category Settings Your phone is already set up to send or receive messages Contact your network operator for details MMS In order to use MMS you have to subscribe to both GPRS and MMS services provided by your operator Contact your operator for details on MMS settings Downloading new messages If you set ...

Page 64: ...e in sequence Remove Image Removes the image or photo inserted in the page Remove Melody Removes the ring tone inserted in the page Remove Text Removes entered text Remove Page Removes the current page Previous Next Page Go to previous or next page Page Duration Sets the length of time that each page is displayed when playing the message For Input options see page 52 Input methods 2 After you fini...

Page 65: ...ssage to send the message Managing Inbox Your phone saves incoming messages in the Inbox To manage Inbox messages go to MMS Inbox A list of received messages appear To view a message scroll to it and press Managing Outbox Go to MMS Outbox Outbox stores failed messages and messages to be sent until they are successfully delivered Managing Sent Items Go to MMS Sent The Sent folder stores messages th...

Page 66: ...g up messages To clean up messages go to MMS Cleanup You can choose to delete message by category Settings To set up advanced settings for MMS go to MMS Settings Filter Your phone will reject all MMS messages from the senders listed here Expiry Sets the length of time your outgoing MMS message stays on the server before it reaches the recipient successfully Reply Type You can determine here whethe...

Page 67: ... will only download the sender s details You can then decide whether you want to download the whole message Delivery Report Asks the recipient to return a confirmation after receiving your MMS message Read Report Asks the recipient to return a confirmation after reading your message Voicemail Get Voicemail Dials the voicemail number provided by your network operator to access your voicemail box In...

Page 68: ...roadcasts and select your preferred topics and languages For more information about available channels and a list of the information they provide contact your network operator Receive To activate the cell broadcast feature set this option to On Topics You can enter the desired range of topic numbers channel numbers which represent the broadcast information that you have selected to receive from yo...

Page 69: ...d caps lock letters Multitap text input Entering text using multitap text input You must press the key corresponding to the desired letter the correct number of times in order to enter the letter you want Display letters for entry according to the order shown on each key Pressing a key once will display the first letter listed on the key while pressing it twice will display the second letter and s...

Page 70: ...to lower or upper cases or to use Caps Lock T9 text input Entering text using T9 text input Press each key associated with the letter you want to enter only once The letters you have entered appear on the display The candidate words will change with each key you press If the first highlighted word is not the word you want scroll to highlight the desired word If you do not find the word you want in...

Page 71: ... can access the following options by pressing Option Spell Opens the spell check box to allow you to create your own word into the dictionary Symbols Opens the symbol table Input Methods To switch to another input method Cases To switch to lower or upper cases or to use Caps Lock T9 Settings Enable Choice List to show the list of candidate words when you enter letters Enable Auto Completion to com...

Page 72: ...etooth you will be asked to search and to add Bluetooth devices Press Yes to begin searching 2 Alternatively you can go toTools Connection Bluetooth Add Device The phone then begins searching 3 When a list of available devices appear on the screen select a device to connect to and press 4 When a message appears asking for your permission to connect to this device press Yes to connect 5 Enter the p...

Page 73: ...uetooth connection is established automatically Sending an item using Bluetooth You can send the items in your phone such as images melodies vCards Phone Book records or a vCalendars Calendar events to another Bluetooth device When you select By Bluetooth as the Send method a list of the once connected Bluetooth devices that can transfer data appears Select an available device to connect to and pr...

Page 74: ... Computer panel where the icons of two removable disks are displayed The first one represents the storage capacity of the miniSD card the second one represents the storage capacity of the phone memory When copying a file from your computer to the miniSD card or phone memory you must place the file in the folder intended for the type of file For example an MP3 file must be placed in the MP3 folder ...

Page 75: ...phone System requirements 1 Windows XP 2 Microsoft Service pack 2 and above 3 Windows Media Player 10 version 10 00 00 3990 is recommended 1 After you select MTP an MTP Media Player window pop ups on the computer Select Synchronize Media Files To This Device to open up Windows Media Player 2 The synchronization screen will display for you to copy files On the right side of the synchronization scre...

Page 76: ...r the first letter to view a list of contacts beginning with the letter Scroll to the contact you want to find See page 24 Finding contacts in the Phone Book for details about what to do after locating a contact Add Used to add a new contact to the Phone Book See page 21 Adding contacts to the Phone Book for details Edit Used to edit a selected contact Copy Used to copy contacts stored in the phon...

Page 77: ...ntacts in the selected caller group Press Edit to add or remove contacts Privacy Manager This option allows you create a list of calls that you wish to accept Accept List or a list of calls that you wish to reject Reject List Set this function to Off if necessary 1 Scroll to the list you need and press View 2 Press Option and select Add or Edit to add contacts to the list 3 On the Privacy Manager ...

Page 78: ...entries that can be stored on the SIM and on the phone Messages For the description of features available in the Messages menu see page 43 Messages Call Records This menu includes a list of your missed calls dialed calls and received calls Call costs and time are also recorded Missed Shows your most recent missed calls See page 25 Last missed dialed and received calls for details Received Shows yo...

Page 79: ...is only accessible if supported by your network operator Last Shows the duration of the last call All Shows the total time for all calls Received Shows the total time for all received calls Dialed Shows the total time for all dialed calls Reset Resets all call time records Cost The cost calculation requires the support of the network operator Last Shows the cost of your last call ...

Page 80: ...Settings Allows you to set the unit price and a currency for calculating call costs Requires entry of the PIN2 code Games You can play the games embedded in the phone or download Java applications directly to your phone All Games Embedded games and downloaded Java games are stored in this menu To find out how to play these games please read their on screen instructions ...

Page 81: ...gs go to Services NAP settings See page 79 NAP Settings Java Version Shows the phone s Java virtual machine version Memory Status Shows the amount of used and available memories on the phone and on the miniSD card for Java applications Entertainment Camera For information on using the camera see page 33 Using the Camera MP3 Player For information on using the MP3 Player see page 26 Using the MP3 p...

Page 82: ...d channels 4 Press the left and right navigation keys to scan channels in sequential order 5 Press and hold the left and right navigation keys to rapidly scan for channels with signals 6 To adjust volume press the volume key 7 Press Option to access a list of options Save Channel Allows you to save the current channel in the Channels list Set Frequency Enter the frequency of a channel to access it...

Page 83: ...ey to open up the Recordings list and select the recording to play 5 Press the down navigation key to pause resume playback 6 Press to stop playback 7 To adjust volume press the volume key To delete recordings go to Media Center Music Recordings Composer You can edit your own polyphonic ring tones and use them as alert sounds for incoming calls A polyphonic ring tone consists of musical tones in m...

Page 84: ...ing a default rest Press to enter a quarter rest 40 Adjusting the length of a note Press key 8 to increase the note s length the number on the screen will increase press key 9 to reduce the note s length the number on the screen will decrease Various note lengths are represented by the numbers shown in the chart On screen number 1 2 3 4 5 6 7 8 Note length 1 16 1 8 3 16 1 4 3 8 1 2 3 4 1 Length Oc...

Page 85: ...channel to start composing music 2 To modify a note move the cursor to the right of the note that you wish to change You can then proceed with adjusting the length octave sharp unsharp and so on Press Clear to delete a note highlighted by the cursor 3 When editing the music in a channel press Option to access the following options Play Plays the notes in the channel Instrument Allows you select th...

Page 86: ...g tone that results from mixing all channels Play Channel Plays the channel you have currently scrolled to Save Selecting the option will mix the all the channels into a polyphonic ring tone which will be saved to Media Center Music Composings Media Center Digital Rights Management This phone features the Digital Rights Management DRM technology OMA DRM v 1 0 and MS DRM 10 DRM allows for copyright...

Page 87: ...lpaper an image caller ID or a group image ID Move Allows you to move the picture to the miniSD card or phone memory or to a designated folder Copy Allows you to copy the picture to the miniSD card or phone memory or to a designated folder Protect Allows you to protect the picture from deletion Rename Allows you to rename the picture Delete All Deletes all pictures Details Shows details of the pic...

Page 88: ...rd or phone memory or to a designated folder Copy Allows you to copy the file to the miniSD card or phone memory or to a designated folder New Folder Allows you to create a new folder Protect Allows you to protect the file from deletion Rename Allows you to rename the file Delete All Deletes all files Details Shows details of the file Other Other stores files whose formats are not supported by the...

Page 89: ...ter the time for the alarm to sound Time Duration Allows you to set the length of the alarm Alarm Tone Allows you to set the ringtone of the alarm 4 To save all your current alarm settings press Save 5 When setting is saved will appear in the display s status bar When the alarm rings you can Press Snooze to stop the alarm the alarm will ring again five minutes later Press Exit to turn off the alar...

Page 90: ...bring up a list of cities 2 Press to mark the cities To unselect a city scroll to that city and press 3 With desired cities selected press Done Calendar Calendar allows you keep track of upcoming events You may set the alarm to ring when it comes to the date 1 When you open the Calendar the phone will show the calendar for the current date Scroll to the date you want to write a memo on You can als...

Page 91: ...em press Option and select Add 2 Write your memo Press to save the memo 3 On the list if there is any to do item that has already been completed you can scroll to the item and press to mark it Then press Option and activate Auto Delete which will automatically clear any to do items you have marked as completed Note Note allows you to write down quick notes You can set a password protection for the...

Page 92: ...contact Press to save the assigned shortcut 5 Repeat the above step to add or modify function shortcuts 6 To cancel a shortcut key and restore the key s original function scroll to the shortcut key that you want to cancel and then press Option Select Delete to cancel the shortcut Using shortcuts There are two ways to use shortcuts In idle mode long press an alphanumeric key to access its assigned ...

Page 93: ... select either Currency 1 to set the currency at the top of the screen or Currency 2 to set the currency at the bottom of the screen 2 To set the exchange rate press Option and select Rate Setting To enter a decimal point press or 3 Enter the amount of currency The result will appear in the other currency field Stopwatch Stopwatch allows you to measure time intervals 1 Press to start the stopwatch...

Page 94: ...1 Voice Commander settings Services Your phone features a WAP browser allowing you to use the phone for mobile Internet connectivity To use the phone to get online necessary WAP and GPRS settings must be made To activate the mobile Internet connectivity consult your network operator for WAP and GPRS services In general the network operator will automatically transmit the needed settings to your ph...

Page 95: ...option will start up the browser so you can read the WAP message Go to URL Allows you to link to the URL you enter WAP Settings Allows you to configure settings for different network operators WAP servers and then select the desired server to get online 1 Scroll to the desired server and press Option 2 Select Add Profile to establish settings for a new server or select Edit to configure the select...

Page 96: ...rver that you would like to use and press OK to confirm your choice Clear Cache Clears webpage content that the browser temporarily stores in memory NAP Settings Used to configure GPRS or CSD settings according to the network type used by the phone For detailed information on how to properly configure GPRS and CSD settings contact your network operator Service Number Provided by your network opera...

Page 97: ...he time displayed on the phone will auto switch to the local time you are at Requires the support of the network operator Auto Power On Off Allows you to specify a time for the phone to be automatically turned on or off Profiles A profile is a group of settings that determine whether the phone will alert you to incoming calls through a ring tone or a vibrating alert and how ring tones in general a...

Page 98: ...ustom settings 2 To customize settings scroll to a profile and then press Edit You can not modify settings in Silent mode Vibrate Decides whether the phone will vibrate when there is an incoming call Call Ring Allows you to set the ringtone that will sound when there is an incoming call Message Tone Allows you to set the ringtone that will sound when there is a new message Calendar Tone Allows you...

Page 99: ...r darker Scroll up or down to adjust it Backlight Duration Allows you to specify how long the keypad backlight remains on after the last key is pressed Audio Call Ring Allows you to set the ring that will sound when there is an incoming call Message Tone Allows you to set the ring that will sound when there is a new message Calendar Tone Allows you to set the ring that will sound when your calenda...

Page 100: ...e Any Key Allows any key except to be used to answer an incoming call Send Key Allows incoming calls to be answered only by pressing Automatic If the Automatic answer mode is activated the phone will ring for five seconds and then the incoming call will be automatically answered Only the Handsfree profile allows this setting Connect Alert This feature allows the phone to ring vibrate or flash the ...

Page 101: ... by the default set by the network operator Call Divert This feature allows you to divert calls to a designated phone number or voicemail box Requires the support of the network operator Forward All Diverts all incoming calls When Busy Diverts incoming calls when you are in the middle of another call No Reply Diverts incoming calls when you do not answer Not Reachable Diverts incoming calls when y...

Page 102: ... be made with your phone Intl Except Home If this option is activated your phone can only be used to dial local calls and calls to your home country from abroad Other international calls will be barred All Incoming Rejects all incoming calls Incoming When Roaming If you are in another country using roaming activating this option will cause the phone to reject all incoming calls Cancel All Cancels ...

Page 103: ...to this number To activate or cancel this feature you must enter the PIN2 code To create a Fixed Dialing Number list 1 Press View then press Option and select Add 2 Enter the PIN2 code and then add a new number to your Fixed Dialing Number list Active Line This feature allows you to use two different phone numbers on one phone You can designate one number for dialing calls while accepting incoming...

Page 104: ...ned on the phone will automatically connect to the network provided by your network operator or will automatically connect to the roaming network when you are outside the coverage of your regular network When outside the coverage of your regular network you can manually select the local network system Your network operator must be able to support network selection in order for you to use this feat...

Page 105: ...search for available GPRS and GSM networks GSM Only When it is turned on the phone will search only for a GSM network Security You can use various codes and locks to prevent unauthorized use of the phone PIN Code The PIN Personal Identification Number is the password provided by your network operator When PIN code authentication is activated it will prevent unauthorized use of the SIM card You nee...

Page 106: ...ivating the SIM Lock you must enter the previously set SIM Lock password the default SIM Lock password is 1234 The password must be between 4 and 8 digits Once the SIM Lock is activated you will be required to enter the SIM Lock code to use another SIM card on your phone Auto Keypad Lock Used to create a keypad lock When the flip is closed and you have not used the keypad for a specified period of...

Page 107: ...owever you can still use the entertainment features such as playing MP3 music or taking pictures in this mode When the Flight Mode is activated will display on the status bar Q Fi Mode When the phone is in Q Fi mode GSM and GPRS services will not be accessible FM radio and Bluetooth transmission to send receive data or listen to music via a Bluetooth headset A2DP functions will be available When t...

Page 108: ...solvents to wipe or clean the phone If your phone or its accessories are not operating normally contact an authorized dealer immediately Use only genuine accessories such as batteries battery charger and hands free kit to ensure the phone s normal operation and preserve battery life as well as protect the safety of your person and belongings Use of non genuine accessories will not allow your phone...

Page 109: ... transmissions can not effectively reach it Move to a location where the network signal can be properly received The network is busy at the current time for example during peak times there may be too much network traffic to handle additional calls Avoid using the phone at such times or try again after waiting a short time You are too far away from a base station for your network operator You can r...

Page 110: ... to connect to the network the phone will continue to send out signals as it attempts to locate a base station Doing so consumes battery power and will consequently shorten standby time Change your location to one where the network is accessible or temporarily turn off your phone You cannot switch your phone on Battery power has been depleted Recharge the phone s battery SIM card error SIM card ma...

Page 111: ...You have activated the Call Barring feature Go to Settings Call Settings Call Barring and then select Cancel All You have activated the Fixed Dialing No feature Go to Settings Call Settings Fixed Dialing No and select Off to turn this feature off PIN Code is blocked You have entered an incorrect PIN code three consecutive times Contact your network operator If the network operator provides the SIM...

Page 112: ...s memory is already full Delete unnecessary data from the Phone Book Unable to select certain features Your network operator does not support these features or you have not applied for services that provide these features Contact your network operator Problem Possible cause Solution ...

Page 113: ...96 Appendix Voice Tags Appendix Voice Tags These command tags are used to activate functions provided in Voice Commander For example to play music you can use two strings Play Music and Play MP3 ...

Page 114: ...Appendix Voice Tags 97 ...

Page 115: ...98 Appendix Voice Tags ...

Page 116: ...Appendix Voice Tags 99 ...

Page 117: ...100 Appendix Voice Tags ...

Page 118: ...vice centres Abu Dhabi 0 26 42 38 00 Argentina 0 81 02 22 66 24 Australia 13 00 55 76 68 Austria 05 17 05 17 We offer fast individual advice You have several options Our online support on the Internet www BenQMobile com customercare We can be reached any time any place You are given 24 hour support on all aspects of our products Here you will find an interactive fault finding system a compilation ...

Page 119: ...8 00 53 06 62 China 40 08 88 56 56 Colombia 01 80 07 00 66 24 Croatia 0 16 10 53 81 Czech Republic 2 33 03 27 27 Denmark 35 25 65 29 Dubai 0 43 96 64 33 Ecuador 18 00 10 10 00 Egypt 0 23 33 41 11 Estonia 56 64 54 00 Finland 09 22 94 37 00 France 01 56 38 42 00 Germany 0 18 05 33 32 26 Greece 80 11 11 11 16 Hong Kong 28 61 11 18 Hungary 06 14 71 24 44 Iceland 5 20 30 00 India 22 24 98 70 00 Extn 70...

Page 120: ... 07 00 Luxembourg 40 66 61 56 40 Macedonia 0 23 13 18 48 Malaysia 6 03 77 12 43 04 Malta 35 32 14 94 06 32 Mauritius 2 11 62 13 Mexico 01 80 07 11 00 03 Morocco 22 66 92 09 Netherlands 0 90 03 33 31 00 New Zealand 08 00 27 43 63 Nigeria 0 14 50 05 00 Norway 22 57 77 46 Oman 79 10 12 Pakistan 02 15 66 22 00 Paraguay 8 00 10 20 04 Peru 0 80 05 24 00 Philippines 0 27 57 11 18 Poland 08 01 30 00 30 Po...

Page 121: ...74 63 36 South Africa 08 60 10 11 57 Spain 9 02 11 50 61 Sweden 08 57 92 90 49 Switzerland 08 48 84 08 45 Taiwan 02 23 96 10 06 Thailand 0 29 53 50 00 Tunisia 71 86 19 02 Turkey 0 21 64 59 98 98 Ukraine 8 80 05 01 00 00 United Arab Emirates 0 43 66 03 86 United Kingdom 0 87 05 33 44 11 Uruguay 00 04 05 46 62 USA 1 88 87 77 02 11 Venezuela 0 80 01 00 56 66 Vietnam 84 89 20 24 64 Zimbabwe 04 36 94 2...

Page 122: ...protective coverings where included in the scope of delivery this warranty shall be valid for six months from the date of purchase This Guarantee shall be invalid if the device defect is attributable to improper treatment and or failure to comply with information contained in the user manuals This Guarantee shall not apply to or extend to services performed by the authorised dealer or the customer...

Page 123: ...tomer s Statutory Rights nor the manufacturer s liability for death or personal injury resulting from its negligence The duration of the Guarantee shall not be extended by services rendered under the terms of the Guarantee Insofar as no Guarantee default exists BenQ Mobile reserves the right to charge the customer for replacement or repair The above provisions do not imply a change in the burden o...

Page 124: ... parts on casings protective coverings where included in the scope of delivery this warranty shall be valid for six months from the date of purchase This Guarantee shall be invalid if the device defect is attributable to improper care or use and or failure to comply with information contained in the user manuals In particular claims under the Guarantee cannot be made if The device is opened this i...

Page 125: ... the Guarantee is issued by BenQ Mobile UK Branch Ireland 1st Floor Riverview House 21 23 City Quay Dublin The Republic of Ireland Any other claims resulting out of or in connection with the device shall be excluded from this Guarantee Nothing in this Guarantee shall attempt to limit or exclude a Customer s Statutory Rights nor the manufacturer s liability for death or personal injury resulting fr...

Page 126: ...equired to engage in any proceeding legal or otherwise to enforce their rights under this Agreement BenQ and or its Licensor shall be entitled to recover from You in addition to any other sums due reasonable attorney s fees costs and disbursements If You do not agree to all of the terms and conditions of this Agreement do not install or use the Licensed Software This Agreement governs any Updates ...

Page 127: ...the Licensed Software installed on the phone The Licensed Software is licensed with the phone as a single integrated product and may be used with the phone only as set forth in these licensing terms 4 LIMITATIONS ON LICENCE You may not copy distribute or make derivative works of the Licensed Software except as follows a You may make one copy of the Licensed Software excluding the documentation as ...

Page 128: ...ftware You may terminate this licence at any time by deleting or destroying the Licensed Software all backup copies and all related materials provided to You by BenQ Your licence rights terminate automatically and immediately without notice if You fail to comply with any provision of this Agreement The rights and obligations under sections 2 5 6 7 9 12 and 13 of this Agreement shall survive the te...

Page 129: ...LL BENQ ITS EMPLOYEES LICENSORS AFFILIATES OR AGENTS BE LIABLE FOR ANY DIRECT DAMAGES LOST PROFITS DATA OR BUSINESS OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES PROPERTY DAMAGE INTERRUPTION OF BUSINESS OR FOR ANY SPECIAL INDIRECT INCIDENTAL EXEMPLARY ECONOMIC PUNITIVE OR CONSEQUENTIAL DAMAGES HOWEVER CAUSED AND WHETHER ARISING UNDER CONTRACT TORT NEGLIGENCE OR OTHER THEORY OF LIABILITY ...

Page 130: ...ort Administration Regulations that You shall not disclose or otherwise export or re export the Licensed Software or any part thereof delivered under this Agreement to a Cuba Iran Iraq Libya North Korea Sudan Syria or any other country including a national or resident of such country to which the U S has restricted or prohibited the export of goods or services 12 APPLICABLE LAW AND FORUM The laws ...

Page 131: ... and signed by a duly authorised representative of each party This Agreement shall be binding on and shall inure to the benefit of the heirs successors and assigns of the parties hereto The failure of either party to enforce any right resulting from the breach of any provision of this Agreement by the other party will not be deemed a waiver of any right related to a subsequent breach of such provi...

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