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94
Troubleshooting
left page (94)
of Cupid, en, A31008-H3580-A81-1-7619 (4/18/06)
© BenQ 2006,
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u
pi
d_E
N.
fm
You cannot
answer
incoming
calls.
•
You have activated
Accept
List
or
Reject List
in the
Privacy Manager
option.
Go to
Phone Book
>
Privacy
Manager
and select
Off
in
order to deactivate this option.
•
You have activated the
Call
Barring
feature.
Go to
Settings
>
Call Settings
>
Call Barring
, and then select
Cancel All
.
You cannot
make
outgoing
calls.
•
You have activated the
Call
Barring
feature.
Go to
Settings
>
Call Settings
>
Call Barring
, and then select
Cancel All
.
•
You have activated the Fixed
Dialing Number feature.
Go to
Settings
>
Call Settings
>
Fixed Dialing Number
and
select
Off
to turn this feature
off.
PIN Code is
blocked.
•
You have entered an
incorrect PIN code three
consecutive times.
Contact your network operator.
If the network operator
provides the SIM card's PUK
code, use the PUK code to
unlock the SIM card.
Battery will
not charge.
•
The battery or battery
charger is damaged.
Contact the dealer.
•
The phone's temperature is
below 0
°
C or higher than
45
°
C.
Adjust the battery charging
environment to avoid extremes
of temperature.
•
Poor contact between the
battery and charger.
Check all connectors to make
sure all connections have been
properly made.
Unable to
enter
information
into the
Phone Book.
•
The Phone Book's memory
is already full.
Delete unnecessary data from
the Phone Book.
Unable to
select certain
features.
•
Your network operator does
not support these features,
or you have not applied for
services that provide these
features.
Contact your network operator.
Problem
Possible cause
Solution
A31008-H3580-A81-1-7619
