200695 Issue 3
10
Trouble-shooting
It is highly unlikely you should have a fault with your heater, but should there appear to be a
problem, please refer to the following checklist of our most frequent questions from customers. If
these do not answer your query please contact your retailer, or call us.
No light or flame effect
Please check – does the heater still work? If
YES
– it will almost certainly need a new bulb or set
of bulbs (See maintenance section)
If
NO
– has the heater cut-out operated? To protect against overheating please refer to the
safety thermal cut-out information in the “Operating Your Stove” section. If the unit is still not
working, first change the 13amp fuse in the plug with one which you know works. Secondly,
check the wall socket by plugging a table lamp that you know works on another socket. If this
does not work get an electrician to check the socket.
