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PROBLEM POSSIBLE 

CAUSE

POSSIBLE SOLUTION

The washing 
water does 
not spray

 

The water tank 
is not filled.

 

The shutoff 
valve is closed.

 

Freezing inside 
the main unit 
or the water 
supply pipe.

 

Wait about one minute.  
Press the desired washing  
button once again.

 

Turn the shutoff valve to open.

 

Heat the room (for about  
two hours). Operating the unit  
while parts are frozen will cause  
a malfunction.

The unit 
is not 
operating. 

 

Disconnect the 
power cord. 

 

The seat is not 
occupied 

 

Connect the power cord. If problem 
persists, check the power cord 
supply system in your house

 

Occupy the seat (The unit has an 
occupied seat sensor). 

Water is 
leaking.

 

Check the water  
supply system

 

If the water is leaking from the main 
unit, call the service center or the 
place you purchased the unit. 

PROBLEM POSSIBLE 

CAUSE

POSSIBLE SOLUTION

The  
washing 
water 
pressure 
is weak

 

The water 
pressure level is 
set to “LOW”

 

The strainer  
is clogged.

 

Set the water pressure  
to be “HIGH.”

 

Clean the strainer

The washing 
water is 
not warm

 

The water 
temperature is 
set to “LOW.”

 

Continuous 
Operation has 
depleted the 
supply of  
warm water.

 

Set the water pressure to “HIGH.”

 

Clean the strainer.

The seat  
and dryer is 
not warm

 

The seat & dryer 
temperature is  
set to “LOW.”

 

Set the seat & dryer temperature  
to “HIGH.”

TROUBLESHOOTING GUIDE

Summary of Contents for bioBedet BB1000

Page 1: ...OWNER S MANUAL BB1000 ...

Page 2: ...ards Cautions 4 Cautions Before Installation 6 Main Unit Parts 8 PRODUCT INSTALLATION Installation 9 How To Detach the Unit 12 Testing Seat Bumpers 13 PRODUCT OPERATION Operation 14 Maintenance 25 Troubleshooting Guide 28 Specifications 30 WARRANTY Warranty 32 ...

Page 3: ...entilation with a fan open door or open a window when bathing Do not touch the power cord with wet hands Do not reach for a product that has fallen into water Unplug immediately This product must be connected to a standard voltage power source Do not connect power cord if the cord is damaged or broken Do not plug the unit into a loose electric outlet Please disconnect the power cord when you clean...

Page 4: ...grounding reduces the risk of electric shock by providing an escape wire for the electric current If repair or replacement of the cord or plug is necessary do not connect the grounding wire to either flat blade terminal The wire with insulation having an outer surface that is green with or without yellow stripes is the grounding wire Check with a qualified electrician or serviceman if the groundin...

Page 5: ...ed If it is necessary to use an extension cord use only a three prong extension cord one to one and a three slot built in GFCI receptacle that will accept the plug on this product The marked rating of the extension cord should be equal to or greater than the electrical rating of the unit 10amp Consult a qualified electrician or service person if you are not sure whether the unit is properly ground...

Page 6: ...n Please contact out service center at 847 458 2334 when you want to reinstall the bidet product move or replacement 1 Turn off the water Shut off the water supply valve Drain the toilet tank completely Then remove the existing fill valve water supply hose Remove mounting bolts to release existing toilet seat from the toilet 2 Remove the existing seat and lid INSTALLATION ...

Page 7: ...ole Insert the mounting bolts through the plate and mounting holes Slide cone packing and washers onto the bolts then fasten to securely mount bidet seat to toilet 5 Installation Catch Plate 6 Bolt and Nut Assembly Slide this product onto the catch plate centering the unit with the guide arrows on the base You will hear a click once this product is securely mounted to the catch plate This product ...

Page 8: ...back of the bracket and place the bracket where desired Place the remote into the remote bracket Insert the batteries and close the batter cover INSTALLATION CONT HOW TO DETACH THE UNIT DO NOT TURN UNIT UPSIDE DOWN Disconnect the power plug Close water supply shut off valve Drain water from bidet seat using drainage as illustrated Remove bidet seat from the toilet as illustrated Drainage is also r...

Page 9: ...icated above TESTING SEAT BUMPERS OPERATION Adjust the water pressure and warm air dryer temperature Adjust the oscillation function and nozzle position 5 levels Adjust the water and seat temperature 4 levels Power Saving mode button When you sit on this product please sit down on the central position in order to activate the sensor After an extended wash allow water to be reheated for 3 minutes P...

Page 10: ...ior Wash experience are available such as Oscillation and Massage FEMININE WASH Press Feminine Wash Automatically the nozzle comes out and sprays warm water to feminine area Additional functions during your Feminine Wash experience are available such as Oscillation and Massage TURBO WASH Press Turbo Wash the nozzle spray is more or focused to produce the effect of strong wash to help stimulate bow...

Page 11: ...e air temperature of prior use WATER PRESSURE ADJUSTMENT After sitting down on this product the LED lamp for water pressure on the Power Control will light at third or middle level Press High or Low to adjust the pressure of the water spray to your desired comfort level NOZZLES POSITION ADJUSTMENT Nozzle position is adjustable to the desired position by pressing Front or Rear button from 1 to 5 po...

Page 12: ...g action will stop automatically AUTO SETTING OF MASSAGE FEATURE You can set this function to automatically pulsate whenever the seat is occupied and the Posterior or Feminine washes are in operation Do not sit on the product Press the MASSAGE button for 3 seconds or until you hear a single chime Sit on the product and proceed with Posterior or Feminine Wash NOTE In the automatic setting you may s...

Page 13: ...or use exclusively with Bio Bidet Carbon Iodine water filters The purchase or use of any other water filter is not the responsibility of BBC Innovation LLC As such any use of non Carbon or Iodine water filters is prohibited and will void the warranty for those Bio Bidet products Bio Bidet will not be responsible for any resulting damages or claims related to the misuse or distribution of non Bio B...

Page 14: ...wer cord ad wait 30 minutes until the unit has cooled down MAINTENANCE FOR WINTER SEASON Check the power cord if it is plugged in or not Keep the water temperature on Middle or High Level to prevent water from freezing If you do not intend to use the unit for 14 days or longer disconnect the power plug an drain the water CLEANING THE STRAINER THIS PRODUCT WILL NOT OPERATE PROPERLY IF THE STRAINER ...

Page 15: ... supply system in your house Occupy the seat The unit has an occupied seat sensor Water is leaking Check the water supply system If the water is leaking from the main unit call the service center or the place you purchased the unit PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION The washing water pressure is weak The water pressure level is set to LOW The strainer is clogged Set the water pressure to be ...

Page 16: ...e Adj 5 Levels Warm Water Temp Room Temp Low Normal High Heater 55W Safety Devices Thermal fuse Thermal switch Float switch Heated Seat Temperature Room Temp Low Normal High Heater 55W Safety Device Thermal fuse Warm Air Dryer Adjustable Dry Temp Yes Room Temp 55 C Heater 250W Safety Device Thermal fuse bitmetal SPECIFICATION BB 800 Turbo Function Yes Inlet water temperature 3 C 35 C 37 4 F 95 F A...

Page 17: ...ulting from improper installation or from installation of a unit in a harsh and or hazardous environment This warranty gives you specific legal rights You may have other rights which vary from state to state To obtain warranty repair service under this warranty you must take the product or deliver it prepaid to a BBC Innovation LLC service facility together with a letter stating the problem or con...

Page 18: ...off and on the use is encouraged to try to correct the interference by one more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARRANTY WARNING Chan...

Page 19: ...Thank You Technical Support Customer Service 7900 S Route 31 Crystal Lake IL 60014 T 847 458 2334 U S TOLL FREE 877 339 5214 support biobidet com www biobidet com ...

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