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17

4.5 Fixing Paper Jam

The error light turns on and flashes with warning prompt when paper jam
happens. Following steps below to clear the paper jam.

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Summary of Contents for LR2000

Page 1: ...LR2000 POS Thermal Printer USER MANUAL ...

Page 2: ...g Printer to Computer or POS Terminal 5 3 2 Connecting to Cash Drawer 5 3 3 Connecting to Power 5 3 4 Load and Replace Paper Roll 6 3 5 Ethernet IP Setup 8 3 6 Driver Installation 8 4 Operations 14 4 1 Printer Control Panel 14 4 2 Setting Printer Mode 14 4 3 Self Checking Function 15 4 4 Preventive Maintenance 15 4 5 Fixing Paper Jam 17 5 Connector Pinouts 18 6 Troubleshooting 20 7 Specifications ...

Page 3: ...ions Turn off power before connecting any devices except USB devices and Ethernet to the printer Do not attempt to open the chassis You may be hurt by electric shock For service call your place of purchase Do not spill liquid on the printer Do not place any objects into the ventilation holes of this product It may cause short circuit of the internal components and cause a fire or electric shock Af...

Page 4: ...g interference that may cause undesired operation EUROPEAN COMMUNITY CE MARK OF CONFORMITY This product is in conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility Logic Controls cannot accept responsibility for any failure to satisfy the protection requirements resulting from a...

Page 5: ... on the market The printer can be used with computer peripheral systems ECR and POS systems The LR2000 was designed to facilitate simple and efficient operations 2 1 Appearance 2 2 Rear panel I O connectors At the rear panel of the LR2000 is a row of external I O device connectors detailed as follows USB RS232 ETHERNET LE2000E CASH DRAWER DC IN ...

Page 6: ...tch or router 3 2 Connecting to Cash Drawer Connect cash drawer cable to cash drawer port at the back of printer 3 3 Connecting to Power 3 3 1 Make sure the AC power is unplugged and the printer is powered off before connecting the power cord Cash Drawer Port Cash drawer cable connection Use 12 24V 1A cash drawer only Incompatible cash drawer will cause damage to both the cash drawer and the print...

Page 7: ... 3 Turn on the power switch on the printer side 3 4 Load and Replace Paper Roll 3 4 1 Press the Button to Open Paper Roll Cover 3 4 2 Remove the used paper roll to replace with a new roll 3 4 3 Load the paper roll as shown below DC Power Cord AC adapter Press the Cover Release Button ...

Page 8: ...l Recommendation Paper Roll Specification Manufacturer HPK 110 Hansol patech Co Ltd AF50KS E JUJO Paper Co Ltd TF 50KS E Nippon Paper Industries Co Ltd PD 160R New Oji Paper Mfg Co Ltd F380 Kansaki Specialty Papers Inc Improper paper roll may lead to critical fault on printer head and shortened the machine life span Thus be sure to use the recommended paper roll Any issue caused by using other bra...

Page 9: ...e connected printer Then select the printer to be configured 3 5 2 Edit the IP address value on the edit box above the Discovery button and click on Update IP button to write new IP address to printer 3 6 Driver Installation 3 6 1 In the software package run the BemaSetup_LR_v4 1 5 exe if you are using 32 bit Windows or BemaSetup_LR_x64_v4 1 5 if you are using 64 bit Windows and follow steps below...

Page 10: ...9 3 6 3 Click Continue 3 6 4 Make sure the printer is turned ON Next choose the printer interface according to the hardware connection ...

Page 11: ...ter installation has finished please click Yes to print a test page to make sure the printer is working If you don t see test pages printing after installing the driver please go to Start Devices and printers LR2000 Printer Properties Port and select the USB001 port manually Sometimes it might be named USB002 if there are other devices that use USB001 already ...

Page 12: ...ose or Enter the Baud rate of the printer Note you can check the baud rate from the printer s testing page shutdown the printer and hold feed button while you turn the printer On with flow control set to None After driver installation you can also change the port at any time from the LR2000 properties port setting tab Please make sure you choose port name start with LR_COM as shown below ...

Page 13: ...onding to the printer that you want to install the driver Modify the IP address to desired value if necessary and click update to apply the new IP Then click OK to finish Note If your printer s IP address is not valid no within the valid network IP range you will be reminded to assign a valid IP to the printer Assign a new valid address click Update button and then click OK to finish As demonstrat...

Page 14: ...ng up the interface click Install Printer to install the driver You can verify if the driver installation is done successful by printing out a test page when prompted as shown below 3 6 7 Click Finish to complete the setup ...

Page 15: ...nsity High density Regular density 4 2 byte character mode Disable 2 byte characters Enable 2 byte Characters 5 Characters per line 42 42 6 Cash drawer output Enable Disable 7 8 Baud rate for serial interface refer to table below Baud rate bps SW 7 SW 8 38400 ON ON 115200 OFF ON 9600 ON OFF 19200 OFF OFF Power light Turns on when connected to power Error light Turns on under the following conditio...

Page 16: ...uality regular preventive maintenance environmental conditions and how carefully the user handles this product 1 During normal operation some ink particles from the thermal paper will adhere to the thermal print head surface Therefore it is recommended to clean the printer head after 10 km of printed length or if printing quality is degrading Switch off the printer before cleaning it Clean the pri...

Page 17: ...factured with hardened steel for maximum wear resistance It is normal to have some dust buildup in the blades and this will not affect cutter performance 4 Clean the external cabinet with a soft cloth moistened in water or neutral detergent Never use a tow chemically treated or chemical substances like alcohol or similar solvent The use of these products can make the cabinet of the printer changes...

Page 18: ...17 4 5 Fixing Paper Jam The error light turns on and flashes with warning prompt when paper jam happens Following steps below to clear the paper jam ...

Page 19: ...18 5 Connector Pinouts USB Connector type B Pin No Signal Name 1 VBUS 2 D 3 D 4 GND Serial Connector DB9F Pin No Signal Name 1 DCD 2 TxD 3 RxD 4 DTR 5 GND 6 DSR 7 CTS 8 RTS 9 RI ...

Page 20: ...Ethernet Connector RJ45 Cash Drawer RJ11 Pin No Signal Name 1 TX 2 TX 3 RX 4 NC 5 NC 6 RX 7 NC 8 NC Pin No Signal Name 1 Frame GND 2 Drawer kick out drive 3 Drawer open close signal 4 24V 5 NC 6 Signal GND ...

Page 21: ...unication cable Wrong programming sequences Check the command set being used The printer is configured to ESC POSTM Communication is faulty The communication cable has one or more lines with faulty connections broken wires Check for a good connection between the printer and the host or change the communication cable The interface pin out does not follow the correct protocol Check if the adopted pi...

Page 22: ...Remove the objects that are blocking the blade such as paper clips Then turn the printer on again Wait for the blade to return The firmware will move the blade to the normal position without any intervention from the user Close the cover and wait over 3 seconds If this doesn t solve the problem please don t try to fix it yourself Call for assistance to fix the problem Printer is on but does not pr...

Page 23: ...nd Serial LR2000E USB Serial and Ethernet Power Adaptor Input Voltage AC 100 240V 50 60Hz Output Voltage DC 24V 2 5A Environment Operating Temperature 0 45 C Storage Temperature 10 50 C Operating Humidity 10 80 Storage Humidity 10 90 Life Span Printer Head service lifetime 15 000 000 lines 100km Auto cutter 1 000 000cuts MCBF 60 000 000 lines Physical Characteristics Dimensions W x D x H 5 75 x 7 ...

Page 24: ...23 LR2000 POS Thermal Printer ...

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