GPS
Service
26
27
Updates
How GPS Works
The Global
Positioning System
(GPS) is made up of
twenty four orbiting
satellites and was
developed by the U.S. military. There are
at least four satellites visible at any given
time every day.
A GPS receiver is designed to locate
and receive data from four of these
satellites. This data includes the distance
to your location from each of the satellites.
Once the distance from each satellite is
known, the receiver can calculate and
pinpoint your exact location.
Software Updates
The Pro500’s red light and speed camera
database is easily updated using our
exclusive detector software tools found on
our web site. Firmware, or the operating
software for the detector, can also be
updated using these tools.
In order to have access to these
updates, you must register your Pro500 at
Beltronics.com. Once registered, you will
receive email notifications that updates
are now available for
your database or
firmware.
The Pro500 will
need to be powered up
to use the software
tools. If you have a
laptop computer,
you can take it
out to the vehicle
to download the updates. If not, you will
need to purchase a 12-volt adapter. These
can be found at your local electronics
retailer or our website under accessories.
Service Procedure
If your Pro500 ever needs service, please
follow these simple steps:
1
Check the troubleshooting section of
this manual. It may have a solution to your
problem.
2
Call us at 800.341.2288. We may be
able to solve your problem over the phone.
If the problem requires that you send your
Pro500 to the factory for repair, we will
provide you with a Service Order Number,
which must be included on the outside of
your shipping box.
Enclose the following information with
your Pro500:
• Your Service Order Number
• A copy of your sales receipt
• Your name and return address
• Your daytime telephone number
• A description of the problem you are
experiencing
Out Of Warranty Repairs
For out of warranty repairs, include
prepayment in the amount you were
quoted by the Beltronics Customer Service
Representative. If the detector has been
damaged, abused or modified, the repair
cost will be calculated on a parts and labor
basis. If it exceeds the basic repair charge,
you will be contacted with a quotation.
If the additional payment is not received
within 30 days (or if you notify us that you
choose not to have your Pro500 repaired
at the price quoted), your Pro500 will be
returned, without repair. Payment can be
made by check, money order, or credit card.
Ship Pro500 and SmartCord to:
Beltronics
Customer Service Department
Service Order Number ______________
5442 West Chester Road
West Chester OH 45069
For your own protection, we recommend
that you ship your Pro500 postpaid and
insured. Insist on a proof of delivery, and
keep the receipt until the return of your
Pro500.
