Service
26
Service Procedure
If your STi ever needs service, please follow
these simple steps:
1
Check the troubleshooting section of
this manual. It may have a solution to your
problem.
2
Call us at 1-800-341-2288. We may be
able to solve your problem over the phone.
If the problem requires that you send your
STi to the factory for repair, we will provide
you with a Service Order Number, which
must be included on the outside of your
shipping box.
Enclose the following information with your
STi:
• Your Service Order Number
• Your name and return address
• Your daytime telephone number
• A description of the problem you are
experiencing
Beltronics Extended Service Plan
Beltronics offers an optional extended
service plan. Contact Beltronics for details
at 1-800-341-2288.
Out Of Warranty Repairs
For out of warranty repairs, include
prepayment in the amount you were
quoted by the Beltronics Customer Service
Representative. If the detector has been
damaged, abused or modified, the repair
cost will be calculated on a parts and labor
basis. If it exceeds the basic repair charge,
you will be contacted with a quotation. If
the additional payment is not received
within 30 days (or if you notify us that you
choose not to have your STi repaired at the
price quoted), your STi will be returned,
without repair. Payment can be made by
check, money order, or credit card.
Ship STi and power cord to:
BELTRONICS
Customer Service Department
Service Order Number ______________
5442 West Chester Road
West Chester OH 45069
For your own protection, we recommend
that you ship your STi postpaid and insured.
Insist on a proof of delivery, and keep the
receipt until the return of your STi.
27
Register
online:
@
www.
beltronics
.com
BEL
TRONICS PRODUCT REGISTRA
TION CARD
If you purchased your detector directly from BELTRONICS, you do not need to fill this out.
If you did not
purchase your detector directly from BELTRONICS, please fill out this section and return to us,
or register online at our web address: www.beltronics.com.
1.
First
Name___________________ Middle
Initial____ Last
Name___________________________
Address______________________________________________________________________
City_______________________________________ State_____________ ZIP
_____________
_
Phone Number (In case we
have a
question)_________________________________
____________
2.
Product Purchased
BELTRONICS STi DRIVER
Serial Number_______________________
3.
Place of Purchase__________________________________ Date_________ Price___________
_
4.
Primary reason for purchasing
this BELTRONICS
product
____________________________________
___________________________________________________________________________
_
___________________________________________________________________________
_
Remove card along perforations
STi Manual 3/28/05 3:39 PM Page 29
