17
Ad
ditional Inf
ormation
ADDITIONAL INFORMATION
Troubleshooting
Problem
Suggestion
My calls fade or
cut in and out
while I’m using
my handset.
• Other electronic products can cause interference with your cordless phone. Try installing your phone
as far away from these types of electronic devices as possible: radios, radio towers, pager towers,
cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other
cordless phones.
• Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone
while the microwave is running. Do not install this phone in the same outlet or near the microwave.
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector)
into a different location. If this solves the problem, re-locate your phone or modem farther apart from one
another, or use a different surge protector.
• Relocate your phone to a higher location. The phone will get better reception not installed in a low
area.
• If the other phones in your home are having the issue, the problem is in your wiring or local service.
Contact your local telephone company (charges may apply).
The charge light
is off.
• Clean the handset and base charging contact each month using a pencil eraser or cloth.
• Make sure the power and line cords are plugged in correctly and firmly.
• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to
one minute for the handset and base to reset.
• Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual for
further instruction.
