14
ADDITIONAL INFORMATION
Troubleshooting
Problem
Suggestion
CAN’T CONNECT
displays on my
handset.
• Move the handset closer to the base. You might have moved out of range.
• If the handset is in its base and the charging light does not come on, refer to
The charge light is off
in this troubleshooting guide.
• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up
to one minute for the handset and base to reset.
• Other electronic products can cause interference with your cordless phone. Try installing your phone as
far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager
towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and
other cordless phones.
The batteries will
not hold a charge.
• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to
its base when not in use.
• You may need to purchase a new battery, please refer to the
Batteries
section of this user’s manual.
• Your phone might be malfunctioning. Please refer to the
Limmited Warranty
section of this user’s
manual for further instruction.
