Click “Choose Update File”; a box will open up. Select the firmware file you just
downloaded.
Click “Update Firmware.”
Troubleshooting, Support, and Warranty
Troubleshooting
Belkin Setup cannot find my Dual-Band Wi-Fi Range Extender.
If Belkin Setup is not able to communicate with your Dual-Band Wi-Fi Range Extender
during the installation process, please make sure that the Range Extender is powered on.
The Range Extender is having trouble connecting to your wireless network.
Blinking Amber LED
This indicates that the Dual-Band Wi-Fi Range Extender is not connected to your
wireless network. Please move the Range Extender closer to your router.
Solid Amber LED
This indicates that the Dual-Band Wi-Fi Range Extender is connected to your wireless
network but the signal is weak. You might experience slower performance. Please move
the Range Extender closer to your router.
My wireless network performance is slow, inconsistent, suffers from weak
signal, or I’m having difficulty maintaining a connection with my wireless
network.
Wireless technology is radio-based, which means connectivity and the throughput
performance between devices decreases when the distance between devices increases.
Other factors that will cause signal degradation (metal is generally the worst culprit) are
obstructions such as walls and metal appliances. Note also that connection speed may
decrease as you move your computer farther away from the Range Extender. Finally,
note that all your wireless devices are sharing the same network. So, if you have another
device that is generating a lot of network traffic (for example, transferring large files) that
will compromise the performance of other devices on the network. Try moving high-
traffic devices closer to the Range Extender, or try wiring them to your router with an
Ethernet cable.
