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Troubleshooting
Troubleshooting
Problem:
I can’t connect to the Internet wirelessly.
Solution:
If you are unable to connect to the Internet from a wireless
computer, please check the following items:
1.
Look at the lights on your Router. If you’re using a Belkin Router,
the lights should be as follows:
• The “Power” light should be on.
• The “Connected” light should be on, and not blinking.
• The “WAN Internet” light should be either on or blinking.
• The “Wireless” light should be on or blinking.
2.
Open your wireless utility software by clicking on the icon in the
system tray at the bottom right-hand corner of the screen.
3.
The exact window that opens will vary depending on the model
of wireless card you have; however, any of the utilities should
have a list of “Available Networks”—those wireless networks it
can connect to.
Does the name of your wireless network appear in the results?
Yes, my network name is listed
—go to the troubleshooting
solution titled “I can’t connect to the Internet wirelessly, but my
network name is listed”.
No, my network name is not listed
—go to the troubleshooting
solution titled “ I can’t connect to the Internet wirelessly, and my
network name is not listed”.
Problem:
I can’t connect to the Internet wirelessly, but my network name
is listed.
Solution:
If the name of your network is listed in the “Available Networks” list,
please follow the steps below to connect wirelessly:
1.
Click on the correct network name in the “Available
Networks” list.
2.
If the network has security (encryption) enabled, you will need to
enter the network key. For more information regarding security,
see the page entitled: “Setting WPA Security” or “Setting
WEP Encryption”.
