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Troubleshooting
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Problem:
LInk/Activity LED does not come ON; cannot connect to a wireless
network or the Internet.
Solution:
If your Card appears to be functioning properly, but you cannot
connect to a network or you have a red wireless icon at the
bottom of your screen, the problem may be that there is a
mismatch between the network name (SSID) settings in your
wireless network properties.
Check the SSID settings to see if they match. The SSID is
case-sensitive and the spelling on each computer must be
exactly the same in order for the Card to connect to the wireless
router or access point.
Note:
To check the SSID settings or look for an available
network, double-click the “Signal Indicator” icon to bring up
the Belkin Wireless Network Utility then click on the “Available
Networks” window. If you do not see the network you are trying
to connect to, click on the “Profiles” tab and type in the “Network
Name” box the SSID of the router or access point you are trying
to connect to. Then follow the instructions in the “Setting up
Wireless Network Profiles” section of this manual.
For more information about setting up an SSID, please reference
your router manufacturer’s user manual. If issues persist even at
close range, please contact Belkin Technical Support.
Problem:
LInk/Activity LED is solid, but cannot connect to the Internet.
Solution:
If you have a signal but can’t get online or obtain an IP address,
the problem may be that there is a mismatch between the
encryption key settings in your computer and wireless router or
access point.
Check the WEP key settings to see if they match. The key is
case-sensitive and the spelling on each computer and wireless
router or access point must be exactly the same in order for
the Card to connect to the router. For more information about
