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Belkin Advanced Secure 2-port Flip KVM Switch User Manual
TroublesHooTInG
SECTIONS
Table of Contents
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General
as product powers-up all channel-select leds are turned on and
then off . after that a specific, predefined led combination is
turned on . Product is inoperable .
• The product did not pass self-test procedure. Try to power
cycle product. If problem persists please contact your system
administrator or our technical support.
no power, and none of the channel selected buttons is illuminating
• Check that the power supply or power cable is properly connected
to the mains socket
• Check that DC plug is fully inserted into the switch DC jack
• Check that the device is powered by using optical mouse with
visible red light
• If power is not available, change the power supply
Channel select leds are blinking with audible repeating clicking
sounds
• This occurs after the configuration is set. Power-cycle the unit
(disconnect and re-plug the power adapter)
• If the blinking and clicking still persist after power cycling the unit,
it is possible that the device anti-tampering system was triggered.
Change the unit and call Belkin technical support
Keyboard/Mouse
Mouse not working (both channels)
• Check that the mouse is not plugged into keyboard port
The computer does not detect my keyboard, or my keyboard does
not work when I switch computers or reboot
• Check that the keyboard you are using is connected properly to
the KM Switch
• Check that the USB cable between the KM Switch and the
computer is completely connected
• Try connecting to a different USB port on the computer
• Make sure the keyboard works when directly plugged into the
computer, i.e the HID USB driver is installed on the computer.
Rebooting may be necessary when trying this
• Make sure you are not using a keyboard with an integrated USB
hub or other USB-integrated devices
• If the computer is coming out of standby mode, allow up to one
minute to regain mouse function
• Try a different keyboard
