Belkin F1DN003A, User Manual

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Belkin Secure Web Camera Adapter User Manual
TroublesHooTInG
SECTIONS
Table of Contents
1 2 3 4 6 5
Important security note: If you are aware of potential security
vulnerability while installing or operating this product, please
contact Belkin immediately at the following email address:
gov_security@belkin .com
operation Troubleshooting
This section describes how to resolve problems that arise when
operating the Belkin Secure Web Camera Adapter.
no usb connection
Problem:
The USB connection between the Belkin Secure Web Camera
Adapter and the computer is not working.
• LED on the adapter’s back panel does not light.
• RED LED on the
disconnect button does not light.
solutions:
Check the computer:
• Connect the USB cable from the Belkin Secure Web Camera
Adapter to another USB port on the computer.
• Connect the web camera directly to a USB port on the computer.
Check the cable:
• Replace the USB cable connecting the Belkin Secure Web
Camera Adapter to the computer.
Problem: The USB connection between the web camera and the Belkin
Secure Web Camera Adapter is not working.
• Computer does not identify the web camera when the USB
connection is activated.
• Activity light on the web camera does not light.
• LED on the adapter’s back panel does light.
• RED LED on the
disconnect button does light.
solutions:
Check the computer:
• Restart the computer, pressing the activate button while the
operating system is initializing.
• Connect the web camera directly to a USB port on the computer.
Replace the Secure Web Camera Adapter:
• Replace the Secure Web Camera Adapter and check if it is
working.
Computer does not identify the camera
Problem:
The Belkin Secure Web Camera Adapter and the connected
web camera appear to operate, but the computer does not detect the
camera.
• LED on the adapter’s back panel does light.
• RED LED on the
disconnect button does light.
• GREEN light around Activate button lights when pressing the
button.
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