Belden Grass Valley Kaleido-X, Installation & Service Manual

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185
Kaleido-X (7RU)
Installation & Service Manual
Output Card Memory Module Upgrade Procedure
An output card that has 1 GB RAM used with
Kaleido Software version 5.00 or higher is not
supported.
To correct this issue, you must upgrade the RAM on the output card to 2 GB. The
following procedures show you how to identify an output card that has 1 GB of RAM, and
how to upgrade the memory module on the card.
Identifying Output Cards that were Factory Shipped with 1 GB RAM
To know the amount of memory a card had factory-installed when it was shipped can be
found by using the card’s assembly number. See
Finding the KXO-Dual card’s assembly
number , on page 185.
Once you have found the card’s assembly number, use the table in Kaleido Software
Minimum Version Compatibility , on page 18 to find the amount of factory-installed
memory. If the a Kaleido-X output card was factory shipped with 2 GB RAM, then no further
action is needed.
If the card was factory shipped with 1 GB RAM according to the table in Kaleido Software
Minimum Version Compatibility , on page 18, the card may have been already upgraded to
2 GB RAM in the field. Due to this, you will need to verify the amount of RAM installed on
the card by inspecting a snapshot of your system. See
Verifying the Amount of RAM
Installed on Kaleido-X Output Cards , on page 186.
Finding the KXO-Dual card’s assembly number
To find the card’s assembly number, look at the underside of the board near the bottom
ejector (see picture below). The assembly number is printed on a small white label.
Assembly number