Belden Grass Valley Kaleido-X, Installation & Service Manual

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172
Maintenance & Troubleshooting
Upgrading the Multiviewer Using a USB Key
Overview To upgrade your multiviewer
1 Copy the upgrade package files to a USB key (see Preparing a USB Key , on page 172).
2 Upgrade your multiviewer’s Kaleido Software and firmware from the USB key (see
Upgrading the Kaleido Software and Firmware , on page 174).
3 Verify the version number to confirm that the upgrade was successful (see Verifying the
Version Number , on page 177).
Preparing a USB Key
To copy all files required for the upgrade to a USB key
1 Download the update files onto your PC’s hard drive.
See Software and Firmware
Updates
, on page 16
.
2 Insert a USB key into one of your PC’s USB ports.
Internal router control
In the case of a multiviewer system whose internal router is controlled from
an external router control device or application, and was configured
before
version 5.20 of the Kaleido Software, after upgrading your system to version
5.20 or later, you may need to:
• add the internal router’s physical levels to the first level (i.e. [0] Video) of the
KX Router logical router, if you were previously using the now deprecated
Internal router logical router, and,
• if your external router control device or application uses the SAM
(Snell/Pro-Bel) SW-P-08 protocol, then adjust its configuration so that it
refers to KX Router’s logical router matrix ID.
Refer to Configuring a Multiviewer’s Internal Router, in the Kaleido Software
User’s Manual, for more information. See Related Documentation , on
page 15 .
Kaleido-X systems may require a RAM upgrade
Kaleido Software version 5.00 and later can be installed on all Kaleido-X
multiviewers that have recent KXO-Dual3 output cards. To ensure optimal
performance of the software, it is required to have all KXO-Dual output cards
configured with a 2 GB RAM module. See
Output Card Memory Module
Upgrade Procedure , on page 185 to identify if an output card has 1 GB of
RAM and for the required card upgrade procedure.
Expansion systems
Kaleido-X (7RU) multiviewers and all cards that are to become part of an
expansion system (including spares) must be upgraded to version 3.00 or
later,
before performing the expansion. Once two Kaleido-X frames have
been upgraded to version 3.00 or later, and joined in expansion mode, cards
with older versions of the Kaleido Software will not work.
Brightness and contrast
After upgrading a Kaleido-X (4RU, 7RU, or 14RU) multiviewer system from a
version prior to 2.00, you may have to recalibrate the brightness and
contrast. Refer to the Kaleido Software User’s Manual for instructions.
See
Related Documentation , on page 15 .
IMPORTANT (continued)