Problem
Reason
Solution
Washing takes longer time than
specified in the manual.(*)
Water pressure is low.
t .BDIJOFXBJUTVOUJMUBLJOHJOBEFRVBUF
BNPVOUPGXBUFSUPQSFWFOUQPPSXBTIJOH
RVBMJUZEVFUPUIFEFDSFBTFEBNPVOUPG
XBUFS5IFSFGPSFUIFXBTIJOHUJNFFYUFOET
Voltage might be low.
t 8BTIJOHUJNFJTQSPMPOHFEUPBWPJEQPPS
XBTIJOHSFTVMUTXIFOUIFTVQQMZWPMUBHF
JTMPX
Input temperature of water might be low.
t 3FRVJSFEUJNFUPIFBUVQUIFXBUFSFYUFOET
JODPMETFBTPOT"MTPXBTIJOHUJNFDBOCF
MFOHUIFOFEUPBWPJEQPPSXBTIJOHSFTVMUT
Number of rinses and/or amount of rinse water
might have increased.
t .BDIJOFJODSFBTFTUIFBNPVOUPGSJOTFXBUFS
XIFOHPPESJOTJOHJTOFFEFEBOEBEETBO
FYUSBSJOTJOHTUFQJGOFDFTTBSZ
Excessive foam might have occurred and
automatic foam absorption system might have
been activated due to too much detergent usage.
t 6TFSFDPNNFOEFEBNPVOUPGEFUFSHFOU
Programme time does not
countdown. (On models with
display) (*)
Timer may stop during water intake.
t 5JNFSJOEJDBUPSXJMMOPUDPVOUEPXOVOUJMUIF
NBDIJOFUBLFTJOBEFRVBUFBNPVOUPGXBUFS
5IFNBDIJOFXJMMXBJUVOUJMUIFSFJTTVGGJDJFOU
BNPVOUPGXBUFSUPBWPJEQPPSXBTIJOH
SFTVMUTEVFUPMBDLPGXBUFS5JNFSJOEJDBUPS
XJMMSFTVNFDPVOUEPXOBGUFSUIJT
Timer may stop during heating step.
t 5JNFSJOEJDBUPSXJMMOPUDPVOUEPXOVOUJMUIF
NBDIJOFSFBDIFTUIFTFMFDUFEUFNQFSBUVSF
Timer may stop during spinning step.
t "VUPNBUJDVOCBMBODFEMPBEEFUFDUJPOTZTUFN
NJHIUCFBDUJWBUFEEVFUPUIFVOCBMBODFE
EJTUSJCVUJPOPGUIFMBVOESZJOUIFESVN
Programme time does not
countdown. (*)
There might be unbalanced load in the machine.
t "VUPNBUJDVOCBMBODFEMPBEEFUFDUJPOTZTUFN
NJHIUCFBDUJWBUFEEVFUPUIFVOCBMBODFE
EJTUSJCVUJPOPGUIFMBVOESZJOUIFESVN
Machine does not switch to
spinning step. (*)
There might be unbalanced load in the machine.
t "VUPNBUJDVOCBMBODFEMPBEEFUFDUJPOTZTUFN
NJHIUCFBDUJWBUFEEVFUPUIFVOCBMBODFE
EJTUSJCVUJPOPGUIFMBVOESZJOUIFESVN
The machine will not spin if water is not drained
completely.
t $IFDLUIFGJMUFSBOEUIFESBJOJOHIPTF
Excessive foam might have occurred and
automatic foam absorption system might have
been activated due to too much detergent usage.
t 6TFSFDPNNFOEFEBNPVOUPGEFUFSHFOU
Washing performance is poor:
Laundry turns gray. (**)
Insufficient amount of detergent has been used
over a long period of time.
t 6TFUIFSFDPNNFOEFEBNPVOUPGEFUFSHFOU
BQQSPQSJBUFGPSXBUFSIBSEOFTTBOEUIF
MBVOESZ
Washing was made at low temperatures for a
long time.
t 4FMFDUUIFQSPQFSUFNQFSBUVSFGPSUIF
MBVOESZUPCFXBTIFE
Insufficient amount of detergent is used with
hard water.
t 6TJOHJOTVGGJDJFOUBNPVOUPGEFUFSHFOUXJUI
IBSEXBUFSDBVTFTUIFTPJMUPTUJDLPOUIF
DMPUIBOEUIJTUVSOTUIFDMPUIJOUPHSBZJO
UJNF*UJTEJGGJDVMUUPFMJNJOBUFHSBZJOHPODF
JUIBQQFOT6TFUIFSFDPNNFOEFEBNPVOU
PGEFUFSHFOUBQQSPQSJBUFGPSXBUFSIBSEOFTT
BOEUIFMBVOESZ
Too much detergent is used.
t 6TFUIFSFDPNNFOEFEBNPVOUPGEFUFSHFOU
BQQSPQSJBUFGPSXBUFSIBSEOFTTBOEUIF
MBVOESZ
Washing performance is poor:
Stains persist or the laundry is
not whitened. (**)
Insufficient amount of detergent is used.
t 6TFUIFSFDPNNFOEFEBNPVOUPGEFUFSHFOU
BQQSPQSJBUFGPSXBUFSIBSEOFTTBOEUIF
MBVOESZ
Excessive laundry was loaded in.
t %POPUMPBEUIFNBDIJOFJOFYDFTT-PBEXJUI
BNPVOUTSFDPNNFOEFEJOUIF1SPHSBNNF
BOEDPOTVNQUJPOUBCMF
Wrong programme and temperature were
selected.
t 4FMFDUUIFQSPQFSQSPHSBNNFBOE
UFNQFSBUVSFGPSUIFMBVOESZUPCFXBTIFE
Wrong type of detergent is used.
t 6TFPSJHJOBMEFUFSHFOUBQQSPQSJBUFGPSUIF
NBDIJOF
Too much detergent is used.
t 1VUUIFEFUFSHFOUJOUIFDPSSFDU
DPNQBSUNFOU%POPUNJYUIFCMFBDIJOH
BHFOUBOEUIFEFUFSHFOUXJUIFBDIPUIFS
&/
8BTIJOH.BDIJOF6TFST.BOVBM
