41 / EN
Washing Machine / User’s Manual
Problem
Reason
Solution
Laundry does not smell like
the softener. (**)
Detergent is put in the wrong compartment.
•
If detergent is put in the prewash
compartment although prewash
cycle is not selected, the product can
take this detergent during rinsing or
softener step. Wash and clean the
dispenser with hot water. Put the
detergent in the correct compartment.
Detergent might be mixed with the softener.
•
Do not mix the softener with
detergent. Wash and clean the
dispenser with hot water.
Detergent residue in the
detergent drawer. (**)
Detergent is put in wet drawer.
•
Dry the detergent drawer before
putting in detergent.
Detergent has become damp.
•
Keep detergents closed in an
environment free of humidity and
do not expose them to excessive
temperatures.
Water pressure is low.
•
Check the water pressure.
The detergent in the main wash compartment got
wet while taking in the prewash water. Holes of
the detergent compartment are blocked.
•
Check the holes and clean if they are
clogged.
There is a problem with the detergent drawer
valves.
•
Call an Authorised Service Agent.
Detergent might be mixed with the softener.
•
Do not mix the softener with
detergent. Wash and clean the
dispenser with hot water.
Regular drum cleaning is not applied.
•
Clean the drum regularly. For this
procedure, please see "4.7.2 Cleaning
the loading door and the drum".
Too much foam forms inside
the product. (**)
Improper detergents for the washing machine are
being used.
•
Use detergents appropriate for the
washing machine.
Excessive amount of detergent is used.
•
Use only sufficient amount of
detergent.
Detergent was stored under improper conditions.
•
Store detergent in a closed and dry
location. Do not store in excessively
hot places.
Some meshed laundry such as tulle may foam too
much because of their texture.
•
Use smaller amounts of detergent for
this type of item.
Detergent is put in the wrong compartment.
•
Put the detergent in the correct
compartment.
Softener is being taken early by the product.
•
There may be problem in the valves
or in the detergent dispenser. Call an
Authorised Service Agent.
