38 / EN
Washing Machine / User’s Manual
Problem
Reason
Solution
Loading door cannot be
opened.
The cover lock is activated due to the water level
inside the product.
•
Drain the water by running the Pump
or Spin programme.
Product is heating up the water or it is at the
spinning cycle.
•
Wait until the programme completes.
Child lock is engaged. Door lock will be deactivated
a couple of minutes after the programme has
come to an end.
•
Wait for a couple of minutes for
deactivation of the door lock.
Washing takes longer
time than specified in the
manual.(*)
Water pressure is low.
•
Product waits until taking in adequate
amount of water to prevent poor
washing quality due to the decreased
amount of water. Therefore, the
washing time extends.
Voltage might be low.
•
Washing time is prolonged to avoid
poor washing results when the supply
voltage is low.
Input temperature of water might be low.
•
Required time to heat up the water
extends in cold seasons. Also, washing
time can be lengthened to avoid poor
washing results.
Number of rinses and/or amount of rinse water
might have increased.
•
Product increases the amount of rinse
water when good rinsing is needed
and adds an extra rinsing step if
necessary.
Excessive foam might have occurred and
automatic foam absorption system might have
been activated due to too much detergent usage.
•
Use recommended amount of
detergent.
Programme time does not
countdown. (On models with
display) (*)
Timer may stop during water intake.
•
Timer indicator will not countdown
until the product takes in adequate
amount of water. The product will
wait until there is sufficient amount
of water to avoid poor washing results
due to lack of water. Timer indicator
will resume countdown after this.
Timer may stop during heating step.
•
Timer indicator will not countdown
until the product reaches the selected
temperature.
Timer may stop during spinning step.
•
Automatic unbalanced load detection
system might be activated due to the
unbalanced distribution of the laundry
in the product.
Programme time does not
countdown. (*)
There might be unbalanced load in the product.
•
Automatic unbalanced load detection
system might be activated due to the
unbalanced distribution of the laundry
in the product.
