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Refrigerator / User Manual
7
Troubleshooting
Please review this list before calling the service. This will
save you time and money. This list contains frequently
encountered problems that are not results of faulty
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have some of the features described here.
The refrigerator is not operating.
t
It may not be plugged in properly. >>>Plug in the
product properly.
t
The fuse of the socket to which your refrigerator
is connected or the main fuse may have blown.
>>>Check the fuse.
Condensation on the side wall of the fridge
compartment (MULTI ZONE, COOL CONTROL and
FLEXI ZONE).
t
The door may have been opened/closed
frequently. >>>Do not open/close the refrigerator
door frequently.
t
The environment may be too humid. >>>Do not
install the refrigerator at locations with a very high
level of humidity.
t
Foods containing liquid may have been placed
into the refrigerator in vessels without covers.
>>>Do not place foods containing liquid into the
refrigerator in unsealed vessels.
t
Door of the refrigerator may have been left ajar.
>>>Do not keep the doors of your refrigerator
open for a long time.
t
The thermostat may have been set to a very cold
level. >>>Set the thermostat to an appropriate
level.
The compressor is not operating.
t
Protective thermal of the compressor will blow out
during sudden power failures or plug-out plug-ins
as the refrigerant pressure in the cooling system
of the refrigerator has not been balanced yet. The
refrigerator will start running approximately after
6 minutes. Please call the Authorised Service
Provider if the refrigerator does not start at the
end of this period.
t
The freezer is in defrosting cycle. >>>This
is normal for a refrigerator that performs
full-automatic defrosting. Defrosting cycle is
performed periodically.
t
The refrigerator may not be plugged in. >>>Make
sure that the plug fits the socket.
t
Temperature settings may be incorrect.
>>>Select the correct temperature value.
t
Possible power failure. >>>The refrigerator will
start to operate normally when power restores.
The operation noise increases when the
refrigerator is running.
t
Operating performance of the refrigerator may
vary based on the ambient temperature changes.
This is normal and not a fault.
The fridge is running frequently or for a long
time.
t
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one. Larger refrigerators operate for a longer
period of time.
t
The room temperature may be high. >>> It
is normal that the product operates for longer
periods in hot environments.
t
The refrigerator may have just been plugged in or
loaded with food. >>>It takes the product longer
to reach the set temperature when it has just been
plugged in or loaded with food. This is normal.
t
Large amounts of hot food may have been placed
into the refrigerator recently. >>>Do not place hot
foods into the refrigerator.
t
The doors may have been opened frequently or
left ajar for a long time. >>>The warm air that
enters the refrigerator causes it to operate for
a longer period of time. Do not open the doors
frequently.
t
Freezer or fridge compartment door may have
been left ajar. >>> Check if the doors are closed
completely.
t
The appliance may be set to a very low
temperature. >>> Set the refrigerator
temperature to a warmer degree and wait until the
product reaches this temperature.
t
Door seal of the fridge or freezer compartment
may be soiled, worn out, broken or not properly
seated. >>> Clean or replace the seal. Damaged/
broken seal causes the refrigerator to run for
a longer period of time to maintain the current
temperature.
Fridge temperature is adequate but the freezer
temperature is very low.
t
The freezer compartment temperature may be
set to a very low value. >>> Set the freezer
compartment temperature to a higher value and
check.
Freezer temperature is adequate but the fridge
temperature is very low.
t
The fridge temperature is adjusted to a very low
value. >>> Adjust the fridge temperature to a
higher value and check.
Food kept in the fridge compartment drawers is
frozen.
