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23 / 30 EN

Refrigerator/User Manual

BEKO UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS 

AND CONDITIONS

Your new Beko product is guaranteed against faulty materials, defective components 

or manufacturing defects. 

The standard guarantee starts from the date of original purchase of the product, 

and lasts for a period of twelve (12) months unless Beko plc (the “Manufacturer”) 

agrees to extend the guarantee for the product in writing. 

If you have purchased an American style Fridge freezer, the standard guarantee 

starts from the date of original purchase of the product, and lasts for a period of 

twenty four (24) months unless Beko plc (the “Manufacturer”) agrees to extend the 

guarantee for the product in writing. 

If you have any questions about the guarantee on your product (including how long 

it is valid), please contact your retailer or our contact centre on 

0333 207 971

(UK and Northern Ireland) or 

01 862 3411

 (Republic of Ireland)

This guarantee does not in any way diminish or affect your statutory rights in 

connection with the product. This guarantee is in addition to your statutory rights as 

a consumer. If you have any questions about these rights, please contact the retailer 

from which you purchased the product. In certain circumstances, it is possible that 

your statutory rights may offer additional or higher levels of protection than those 

offered under the terms of this guarantee.

What is covered by this guarantee?

•  Repairs to the product required as a result of faulty materials, defective components 

or manufacturing defects.

•  Functional replacement parts to repair a product.
•  The costs of a Beko Approved Engineer to carry out the repair.

What is not covered?

•  Transit and delivery damage.
•  Cabinet or appearance parts, including but not limited to control knobs, flaps and 

handles.

•  Accessories and/or consumable items including but not limited to ice trays, scrapers, 

cutlery baskets, filters and light bulbs.

•  Repairs necessary as a direct or indirect result of:

 

- Accidental damage, misuse or abuse of a product.

  

- An attempted repair of a product by anyone other than a Beko Approved 

Engineer (the “Engineer”).

  

- Installation or use of a product where such installation or use fails to meet 

the requirements contained in this guarantee or the User Instructions Booklet.

•  Repairs to a product operated at any time on commercial or non-residential household 

premises (unless we have previously agreed to the installation environment).

Summary of Contents for FFMEP3685W

Page 1: ...FFMEP3685W EN 58 6549 0000 AB Freezer with multizone User manual ...

Page 2: ... observe the applicable safety instructions Keep the user guide within easy reach for future use Please read any other documents provided with the product Keep in mind that this user guide may apply to several product models The guide clearly indicates any variations of different models C Important information and useful tips A Risk of life and property B Risk of electric shock The product s packa...

Page 3: ... Your Freezer 8 3 Installation 9 Appropriate Installation Location 9 Adjusting the Feet 10 Electrical Connection 10 4 Preparation 11 5 Operating the product 12 Indicator panel 12 Freezing fresh food 15 Recommendations for preserving the frozen food 16 Deep freeze information 16 Placing the food 17 Changing the door opening direction 17 6 Maintenance and cleaning 18 Avoiding bad odours 18 Protectin...

Page 4: ... General safety This product should not be used by persons with physical sensory and mental disabilities without sufficient knowledge and experience or by children The device can only be used by such persons under supervision and instruction of a person responsible for their safety Children should not be allowed to play with this device In case of malfunction unplug the device After unplugging wai...

Page 5: ...ds Do not place liquids in bottles and cans into the freezer compartment They may explode Place liquids in upright position after tightly closing the lid Do not spray flammable substances near the product as it may burn or explode Do not keep flammable materials and products with flammable gas sprays etc in the refrigerator Do not place containers holding liquids on top of the product Splashing wa...

Page 6: ...mmer prevention equipment in your installation Consult Professional plumbers if you are not sure that there is no water hammer effect in your installation Do not install on the hot water inlet Take precautions against of the risk of freezing of the hoses Water temperature operating interval shall be 33 F 0 6 C minimum and 100 F 38 C maximum Use drinking water only 1 2 Intended use This product is ...

Page 7: ...end of its service life Take it to the collection center for the recycling of electrical and electronic equipment Please consult your local authorities to learn about these collection centers 1 5 Compliance with RoHS Directive This product complies with EU WEEE Directive 2011 65 EU It does not contain harmful and prohibited materials specified in the Directive 1 6 Package information Packaging mat...

Page 8: ...c and may not correspond exactly with your product If the subject parts are not included in the product you have purchased then it is valid for other models 1 2 3 4 1 Multi Zone compartment glass shelves 2 Crisper or chiller compartment 3 Deep freeze compartment 4 Adjustable legs May not be available in all models ...

Page 9: ...oom and pass the product through the door by turning it to its side if this does not work contact the authorized service Place the product on an even floor surface to prevent jolts Install the product at least 30 cm away from heat sources such as hobs heater cores and stoves and at least 5 cm away from electrical ovens Product must not be subjected to direct sun light and kept in humid places Appr...

Page 10: ...grounded outlet rated for a voltage value of 220 240V 50 Hz Outlet shall have 10 to 16A fuse Do not extension cords or cordless multiple outlets between your product and the wall outlet Your product requires adequate air circulation to function efficiently If the product will be placed in an alcove remember to leave at least 5 cm clearance between the product and the ceiling rear wall and the side...

Page 11: ...warnings in the Recommended solutions for the problems section Original packaging and foam materials should be kept for future transportations or moving The baskets drawers that are provided with the chill compartment must always be in use for low energy consumption and for better storage conditions Food contact with the temperature sensor in the freezer compartment may increase energy consumption...

Page 12: ... 3 4 5 6 7 8 9 10 11 1 Power failure High temperature error warning icon 2 Energy saving display off icon 3 Multi Zone quick fridge freeze button 4 Multi Zone compartment mode selection button 5 Multi Zone compartment temperature setting button 6 Multi Zone compartment on off button 7 Termination of the High Temperature Warning 8 Key lock 9 Eco fuzzy button 10 Freezer compartment temperature setti...

Page 13: ...ancelled and the symbols on display will return to normal Energy saving function is a factory default and cannot be cancelled 3 Multi Zone quick fridge freeze button The joker compartment can function as quick fridge if set to cooling quick freezer if set to freezing depending on the set cabinet selection Press button 3 for quick fridge freeze quick fridge freeze indicator will be activated When t...

Page 14: ...sed and held long for 3 seconds In case of power failure the product will remember if the joker compartment was on or off You can save energy through this function No food should be placed into the joker compartment when it is off When joker compartment is off the temperature indicator of joker cabinet is shown as When the Joker compartment is off mode the keys related to the joker compartment are...

Page 15: ...t temperature indicator displays 27 To cancel this function press the quick freeze button again The quick freeze indicator will turn off and the refrigerator will return to its normal settings Quick freeze function is cancelled automatically in 24 hours if you do not cancel it If you want to freeze 5 2 Freezing fresh food In order to preserve the quality of the food it shall be frozen as quickly a...

Page 16: ...re freezing it 3 Ensure that the package of the food is not damaged 5 4 Deep freeze information According to IEC 62552 standards the product shall freeze at least 4 5 kg of food at 32 C ambient temperature to 18 C or lower within 24 hours for every 100 litres of freezer volume It is possible to preserve the food for a long time only at 18 C or lower temperatures You can keep the freshness of food ...

Page 17: ...food or beverage Crisper Vegetables and fruits Fresh zone compartment Delicatessen breakfast food meat products that shall be consumed in a short time 5 6 Changing the door opening direction Door opening direction of your refrige rator can be changed according to the place you are using it If this is neces sary please call your nearest Authorized Service Above description is a general expressi on ...

Page 18: ...se cleaning agents or water that contain chlorine to clean the outer surfaces and chromium coated parts of the product Chlorine causes corrosion on such metal surfaces 6 1 Avoiding bad odours Materials that may cause odour are not used in the production of our refrigerators However due to inappropriate food preserving conditions and not cleaning the inner surface of the refrigerator as required ca...

Page 19: ...rs The product s door is left open Do not keep the product s door open for long periods The thermostat is set to too low temperature Set the thermostat to appropriate temperature Compressor is not working In case of sudden power failure or pulling the power plug off and putting back on the gas pressure in the product s cooling system is not balanced which triggers the compressor thermic safeguard ...

Page 20: ...r Check that the doors are fully closed The product may be set to temperature too low Set the temperature to a higher degree and wait for the product to reach the adjusted temperature The cooler or freezer door washer may be dirty worn out broken or not properly settled Clean or replace the washer Damaged torn door washer will cause the product to run for longer periods to preserve the current tem...

Page 21: ...oise The ground is not level or durable If the product is shaking when moved slowly adjust the stands to balance the product Also make sure the ground is sufficiently durable to bear the product Any items placed on the product may cause noise Remove any items placed on the product The product is making noise of liquid flowing spraying etc The product s operating principles involve liquid and gas f...

Page 22: ...expired or spoilt foods from the product The door is not closing Food packages may be blocking the door Relocate any items blocking the doors The product is not standing in full upright position on the ground Adjust the stands to balance the product The ground is not level or durable Make sure the ground is level and sufficiently durable to bear the product The vegetable bin is jammed The food ite...

Page 23: ...f you have any questions about these rights please contact the retailer from which you purchased the product In certain circumstances it is possible that your statutory rights may offer additional or higher levels of protection than those offered under the terms of this guarantee What is covered by this guarantee Repairs to the product required as a result of faulty materials defective components ...

Page 24: ...by a qualified Electrical Domestic Appliance Installer is recommended for all Washing Machines Dishwashers and Electric Cookers as incorrect installation may result in you having to pay for the cost of repairing the product 5 Gas Cookers must be professionally installed by a Gas Safe or Gas Networks Ireland for Republic of Ireland registered gas installer 6 This guarantee is given in respect of pr...

Page 25: ...tments this cannot be guaranteed We will not be liable for delays or if it is unable to carry out a repair because a convenient appointment cannot be arranged Will there be any charge for the repairs It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of purchase The Manufacturer reserves the right to charge for the reasonable c...

Page 26: ...Please keep your purchase receipt or other proof of purchase details in a safe place you will need to have this documentation available should the product require attention under guarantee Please take a few moments to complete the details below as you will need this information when you call us or to use our online services When you call us you may be required to input your serial number into your...

Page 27: ...Northern Ireland 0333 207 9710 Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02 and are charged at the basic rate Calls from landlines and mobiles are included in free call packages but please check with your telephone service provider for exact call charges Republic of Ireland 01 862 3411 Service once the manufacturers guarantee has expired If you ha...

Page 28: ...28 30 EN Refrigerator User Manual Product registrations For UK registrations please visit beko co uk register and for the Republic of Ireland visit beko ie register ...

Page 29: ...prevent risk of serious injury the mentioned self repair shall be done following the instructions in the user manual for self repair or which are available in support beko com For your safety unplug the product before attempting any self repair Repair and repair attempts by end users for parts not included in such list and or not following the instructions in the user manuals for self repair or wh...

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