EN / 42
Washing performance is poor: Stains
persist or the laundry is not whitened.
(**)
• Insufficient amount of detergent is used.
>>> Use the recommended amount of de-
tergent appropriate for water hardness
and the laundry.
• Excessive laundry is loaded in. >>> Do not
load the product in excess. Load with
amounts recommended in the "Pro-
gramme and consumption table".
• Wrong programme and temperature were
selected. >>> Select the proper pro-
gramme and temperature for the laundry
to be washed.
• Wrong type of detergent is used. >>> Use
original detergent appropriate for the
product.
• Excessive amount of detergent is used.
>>> Put the detergent in the correct com-
partment. Do not mix the bleaching agent
and the detergent with each other.
Washing performance is poor: Oily
stains appeared on the laundry. (**)
• Regular drum cleaning is not applied. >>>
Clean the drum regularly. For this proced-
ure, see Cleaning the Loading Door and
the Drum [
Washing performance is poor: Clothes
smell unpleasantly. (**)
• Odours and bacteria layers are formed on
the drum as a result of continuous wash-
ing at lower temperatures and/or in short
programmes. >>> Leave the detergent
drawer as well as the loading door of the
product ajar after each washing. Thus, a
humid environment favourable for bacteria
cannot occur in the machine
Colour of the clothes faded. (**)
• Excessive laundry was loaded in. >>> Do
not load the product in excess.
• Detergent in use is damp. >>> Keep de-
tergents closed in an environment free of
humidity and do not expose them to ex-
cessive temperatures.
• A higher temperature was selected. >>>
Select the proper programme and temper-
ature according to the type and soiling de-
gree of the laundry.
Washing machine does not rinse well.
• The amount, brand and storage conditions
of the detergent used are inappropriate.
>>> Use a detergent appropriate for the
washing machine and your laundry. Keep
detergents closed in an environment free
of humidity and do not expose them to ex-
cessive temperatures.
• Detergent was put in the wrong compart-
ment. >>> If detergent is put in the pre-
wash compartment although prewash
cycle is not selected, the product can take
this detergent during rinsing or softener
step. Put the detergent in the correct
compartment.
• Pump filter is clogged. >>> Check the fil-
ter.
• Draining hose is folded. >>> Check the
drain hose.
Laundry became stiff after washing. (**)
• Insufficient amount of detergent is used.
>>> Using insufficient amount of detergent
for the water hardness can cause the
laundry to become stiff in time. Use appro-
priate amount of detergent according to
the water hardness.
• Detergent was put in the wrong compart-
ment. >>> If detergent is put in the pre-
wash compartment although prewash
cycle is not selected, the product can take
this detergent during rinsing or softener
step. Put the detergent in the correct
compartment.
• Detergent was mixed with the softener.
>>> Do not mix the softener with deter-
gent. Wash and clean the drawer with hot
water.
Laundry does not smell like the
softener. (**)
• Detergent was put in the wrong compart-
ment. >>> If detergent is put in the pre-
wash compartment although prewash
cycle is not selected product, the can take
