38 / EN
Washing Machine / User Manual
Problem
Reason
Solution
Detergent residue in the
detergent drawer. (**)
Detergent is put in wet drawer.
• Dry the detergent drawer before
putting in detergent.
Detergent has gotten damp.
• Keep detergents closed in an
environment free of humidity and
do not expose them to excessive
temperatures.
Water pressure is low.
• Check the water pressure.
The detergent in the main wash compartment got
wet while taking in the prewash water. Holes of
the detergent compartment are blocked.
• Check the holes and clean if they are
clogged.
There is a problem with the detergent drawer
valves.
• Call the Authorised Service Agent.
Detergent might be mixed with the softener.
• Do not mix the softener with
detergent. Wash and clean the
dispenser with hot water.
Regular drum cleaning is not applied.
• Clean the drum regularly. For this,
please see 4.7.2.
Too much foam forms in the
machine. (**)
Improper detergents for the washing machine are
being used.
• Use detergents appropriate for the
washing machine.
Excessive amount of detergent is used.
• Use only sufficient amount of
detergent.
Detergent was stored under improper conditions.
• Store detergent in a closed and dry
location. Do not store in excessively
hot places.
Some meshed laundry such as tulle may foam too
much because of their texture.
• Use smaller amounts of detergent for
this type of item.
Detergent is put in the wrong compartment.
• Put the detergent in the correct
compartment.
Softener is being taken early.
• There may be problem in the valves
or in the detergent dispenser. Call the
Authorised Service Agent.
Foam is overflowing from
the detergent drawer.
Too much detergent is used.
• Mix 1 tablespoonful softener and
½ l water and pour into the main
wash compartment of the detergent
drawer.
• Put detergent into the machine
suitable for the programmes and
maximum loads indicated in the
“Programme and consumption table”.
When you use additional chemicals
(stain removers, bleachs and etc),
reduce the amount of detergent.
Laundry remains wet at the
end of the programme. (*)
Excessive foam might have occurred and
automatic foam absorption system might have
been activated due to too much detergent usage.
• Use recommended amount of
detergent.
(*) Machine does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent
any damage to the machine and to its surrounding environment. Laundry should be rearranged and re-spun.
(**) Regular drum cleaning is not applied. Clean the drum regularly. See 4.7.2
A
CAUTION:
If you cannot eliminate the problem although you follow the instructions in this
section, consult your dealer or the Authorised Service Agent. Never try to repair a nonfunctional
product yourself.
