36 / EN
Washing Machine / User Manual
Problem
Reason
Solution
Machine does not switch to
spinning step. (*)
There might be unbalanced load in the machine.
• Automatic unbalanced load detection
system might be activated due to the
unbalanced distribution of the laundry
in the drum.
The machine will not spin if water is not drained
completely.
• Check the filter and the draining hose.
Excessive foam might have occurred and
automatic foam absorption system might have
been activated due to too much detergent usage.
• Use recommended amount of
detergent.
Washing performance is
poor: Laundry turns gray.
(**)
Insufficient amount of detergent has been used
over a long period of time.
• Use the recommended amount of
detergent appropriate for water
hardness and the laundry.
Washing was made at low temperatures for a
long time.
• Select the proper temperature for the
laundry to be washed.
Insufficient amount of detergent is used with
hard water.
• Using insufficient amount of
detergent with hard water causes the
soil to stick on the cloth and this turns
the cloth into gray in time. It is difficult
to eliminate graying once it happens.
Use the recommended amount of
detergent appropriate for water
hardness and the laundry.
Too much detergent is used.
• Use the recommended amount of
detergent appropriate for water
hardness and the laundry.
Washing performance is
poor: Stains persist or the
laundry is not whitened. (**)
Insufficient amount of detergent is used.
• Use the recommended amount of
detergent appropriate for water
hardness and the laundry.
Excessive laundry was loaded in.
• Do not load the machine in excess.
Load with amounts recommended
in the "Programme and consumption
table".
Wrong programme and temperature were
selected.
• Select the proper programme and
temperature for the laundry to be
washed.
Wrong type of detergent is used.
• Use original detergent appropriate for
the machine.
Too much detergent is used.
• Put the detergent in the correct
compartment. Do not mix the
bleaching agent and the detergent
with each other.
Washing performance is
poor: Oily stains appeared
on the laundry. (**)
Regular drum cleaning is not applied.
• Clean the drum regularly. For this,
please see 4.7.2.
Washing performance
is poor: Clothes smell
unpleasantly. (**)
Odours and bacteria layers are formed on the
drum as a result of continuous washing at lower
temperatures and/or in short programmes.
• Leave the detergent drawer as well
as the loading door of the machine
ajar after each washing. Thus, a humid
environment favorable for bacteria
cannot occur in the machine.
